Servatur Alameda de Jandia

Recent Reviews: 29

• User:Robert T

  Trip type: Couples

  Honest review by a British couple in their 60s

  30 Sept 2026

  Firstly, all the staff were lovely, helpful and friendly. We did not use the pool as we enjoyed our balcony, but we saw it cleaned every morning, we watched the "robot" cleaners and a member of staff with hose and brush.,Our room was a premium room on a high floor, yes it looked down at a shopping mall, but looking over the mall was an amazing view of the beach and palm trees. Our balcony was exactly as shown in the brochure, all the appliances in our room were either brand new or recently updated. Air con is only in the bedroom (why have it in the sitting area, who spends their holiday there). By opening all the doors the cool air did travel through. Sleeping was amazing, the pillows were so comfortable we asked Marga if we could buy one from the hotel, she spoke to the director and the director GAVE us one free. Thank you, she still loves it . We did go for breakfast once plenty of variety but for us a little bit pricey as my wife only wants a couple of slices of toast and at a fixed cost it didn't suit us. My breakfast was fine. If you are English try breakfast here because I kid you not, I could not find a place selling an English breakfast with 30 mins walk in either direction. Cleanliness we were told it would be cleaned every 3 days and it was, we forgot to put the towels out for change and we missed it, BUT we saw a maid and asked for a towel change, which she was happy to oblige. Be prepared that resort caters more the German cliental than English as the Germans have been using this resort for over 60 years. there are very few English here and so you will not find an Irish pub or an English breakfast. So enjoy what is has to offer

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• User:Lesley M

  Trip type: Family

  Very pleasant and comfortable.

  08 Sept 2026

  We had a very pleasant stay. Clean comfortable and the staff were extremely helpful. Shout out to Margia and Simon at reception who were very helpful. Lesley, Ireland. ALAMEDA DE JANDIA, Other at Servatur Alameda de Jandia, responded to this review Lesley M, Your review helps others get to know us—thank you so much!We are delighted to hear that your stay was pleasant and that you found the accommodations comfortable and clean. Our team takes pride in creating a welcoming environment and attentive service.It is wonderful to know our reception colleagues made a positive impression. We will be sure to share your recognition with the team.We appreciate you choosing us and look forward to welcoming you back for another enjoyable visit.Best regards,Servatur Alameda de Jandía

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• User:BELLA1Wales

  Trip type: Friends getaway

  Stunning Fuerteventura

  22 Aug 2026

  Nice modern apartments. Shame aircon is only in bedrooms of some of the apartments. Service is poor rooms not cleaned in week stay . More staff needed to cover bar in pool area for longer periods . Great location and views . Reception staff also excellent. Mostly Spanish or German families in this resort which we liked and no race for sun beds as a lovely quiet sitting area with jacuzzi. Shame people do not read sign and shower before use . Children also not allowed but are told off by the lifeguard if using this. Morro Jable is a stunning resort with lots of lovely restaurants. Just don’t expect lots of pubs .This is a laid back resort, we did love Janet’s music bar and bar by Italian in town . Excellent music for two nights and the music on stage was great for the Spanish festival week . Stunning beach and walk to town also lovely beach bars and lots of little restaurants in the old town. Repeat also felt safer than other Canary Islands .

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• User:SlurpyTigga

  Trip type: Couples

  Nice hotel, but.......

  17 Aug 2026

  We have just returned home from a 7 night stay at the Servatur Alameda De Jandia and have to say it is a nice hotel.But there are a few issues we think you should be aware of.(A) On check in we were told the room would be serviced every 3 days, ie bed linen changed, towels changed, room cleaned. It was not serviced on the 3rd day so we waited until the 4th day, it still never received a service. We contacted reception and they agreed it should not have been missed, gave us clean towels and told us the would contact housekeeping to get the room serviced. It was never serviced in the 7 nights of our stay depite informing reception numerous times........ we gave up in the end.(B) On the 4th day of our stay, some sort of chemical spillage occured in the pool area. We can only assume it came from the machines used to clean the pool area? We do not know what the chemial was but it burned my feet and also the feet of my wife, it also stained our personal pool towels. an expensive pair of Fit Flops and a pair of sliders yellow (I had to throw away the Fit Flops as they burned my feet every time I put them on thereafter) I informed the socarista and he proceded to sweep it down the drain! (Down the drain of a swimming pool??) I again informed reception, to be told again "I will inform my colleage". It was never cleaned. It was a chemical spillage for pities sake, it should have been barriered off and deep cleaned. This is certainly a major issue that needs to be taken further.(C) There is no socarista on Saturday, Sunday and Monday and parents were letting children run amok in and around the pool area. This is not directly a hotel problem but maybe a 2nd socarista should be employed to cover the days unattended before someone gets seriously injured or worse?Location is good with shopping, bars and restaurants around the area.

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• User:Cruiser62422712206

  Trip type: Family

  Very good

  16 Jul 2026

  The rooms are perfect and spacious, the atmosphere is excellent, but the amenities are average (one elevator for eight floors of rooms). Plus, they charge you for drinks even if you have dinner included. The location is good, and the staff is often friendly. The view of the sea is perfect. The pool, however, is not very big and is often crowded. SERVATUR ALAMEDA DE JANDIA, at Servatur Alameda de Jandia, responded to this review Hello, David!Thank you for sharing your experience with us. We are delighted to know you enjoyed the spacious rooms, welcoming atmosphere, sea views, and our team’s hospitality.We are sorry to hear that some aspects did not meet expectations. We strive to provide a seamless stay and appreciate insights that help us uphold the level of comfort and convenience our guests expect.Your feedback is valued, and we hope to have the opportunity to host you again for an even more enjoyable visit.Best regards,Servatur Alameda de Jandía

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