SOL Fuerteventura Jandia - All Suites

Recent Reviews: 797

• User:StarvinginRabat

  Trip type: Solo travel

  Dangerous Hotel: Avoid at all Costs!

  05 Oct 2026

  Beware! I am an author and travel writer spending two month in the Canaries to promote travel here, and I had hoped to profile this property -- but sadly I must warn all travelers especially the elderly, women, and people with disabilities to avoid this property at all costs. I am a woman, and I have a disability, and I was harassed with extreme hostility and even coercively touched by an employee in the buffet room, which was terrifying! It turns out this property has a history of harming and assaulting disabled people. You can see in reviews on Tripadvisor that in 2023 they DRAGGED multiple blind people with walking sticks across the floor of the buffet room. Omg! Heartless hotel, horrible. Speaking now from experience, this is a dangerous property. On top of all that, housekeeping barged into my room without knocking, even though the room had already been cleaned. The cleaning woman had no excuse for trespassing without knocking but later claimed she had the wrong room. That excuse itself is a problem -- how did she not know what room she was entering when that is her job? When I tried to address these concerning and upsetting incidents, the management was hostile, unprofessional, and dismissive. The fire alarm going off repeatedly is also a turn off. It's all so alarming (pun intended)Eventually they agreed to a settlement which I was fine with, but then they went back on their terms. In terms of facilities, the food is horrible and the room is like a dorm room, with old cheap furniture. Simply put: this NOT a safe property for travelers especially the elderly, women, and people with mobility and disability challenges. I have been to 80 countries and never been treated as so terribly by the management of a hotel -- go elsewhere and protect yourself. Horrible experience and all so unnecessary -- the management is hostile, unprofessional, and callous for no reason (as other reviews attest). Disability rights are human rights and this hotel has a long way to go in respecting and honoring the human rights of its guest, the Spanish legal code, and the hotel'sown policies. Stay safe and book elsewhere. Hotel Manager, Owner at Sol Fuerteventura Jandia All Suites, responded to this review Dear guest,Thank you for sharing your opinion after your recent stay at Sol Fuerteventura Jandia - All Suites.We sincerely regret that your experience left you with such a negative impression of our hotel and our team. However, we would like to respectfully clarify that the circumstances described do not reflect the standards of conduct, professionalism and hospitality that guide our daily operations.The safety, well-being and dignity of all our guests are of the utmost importance to us. Our team is committed to treating every guest with kindness, respect and consideration, paying particular attention to those who may require additional assistance. This dedication is also reflected in the many positive comments we regularly receive regarding the care and professionalism of our staff.We would also like to reassure you that our hotel operates in accordance with established safety procedures and professional standards, with all team members expected to uphold the ethical principles and values of our company.We regret that your perception of your stay was so different from the welcoming and respectful experience we strive to provide to every guest, and we remain committed to ensuring that everyone who visits us feels comfortable, valued and well cared for.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,Diego C., SOL Fuerteventura Jandia - All Suites Team

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• User:Jazbristol

  Trip type: Solo travel

  Amazing stay highly recommended

  02 Oct 2026

  I would highly recommend Sol Fuerteventura Jandia. The rooms with sea view with added extras like robes, curtesy mini bar, tea/coffee facilities made for a very comfortable stay. The sea views were amazing and the fact that you can hear the waves crashing against the beach at night was just a beautiful experience and lovely additional surprise. The cuisine was abundant and tased truly delicious! Everything I ate was so tasty. There was so much choice of very high quality food options. Regardless of your food palate or dietary requirement, you will find many options available. It was difficult to choose, that was my only issue ! Kudos to the chefs and catering team for the smooth operation they’re are all running. The staff were so welcoming and warm, especially the chap on reception, apologies I did not get his name. The pool area and outside areas are beautifully maintained. The staff work hard to provide a great stay for all of the guests. The beach is a very short walk away and well worth the visit, again a beautiful beach. I absolutely loved my stay at this beautiful hotel! Thank you Sol Jandia - for such a lovely experience. I will definitely be returning. Hotel Manager, Owner at Sol Fuerteventura Jandia All Suites, responded to this review Dear guest, Thank you very much for reviewing your stay at Sol Fuerteventura Jandia - All Suites.We are delighted that your sea view room and its little extras, like the robes, the courtesy minibar and the tea and coffee, made everything feel so comfortable. Waking up to those ocean vistas and drifting off to the sound of the waves is one of those simple pleasures that makes Jandía so special, and we are so glad it surprised you in the best way.It is wonderful to read how much you enjoyed the cuisine. Knowing that every dish you tried was delicious and that the variety and quality impressed you means a great deal to us. We will share your kind words with the kitchen team, who put so much passion into keeping everything running smoothly.As for the only challenge being too many tempting options to choose from, we have to admit that is a problem we are happy to have.The warmth of our team, from reception to the pool area, is something we truly pride ourselves on, and it is lovely to know you felt so welcomed. We are also pleased that the care taken with the outdoor spaces and the short stroll to that beautiful beach added to your experience. Knowing you absolutely loved your time here is the greatest compliment we could receive.We hope to see you again soon for another enjoyable experience.Best wishes,Diego C., SOL Fuerteventura Jandia - All Suites Team

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• User:Caroline O

  Trip type: Couples

  Wonderful

  23 Sept 2026

  5th time here. Beautiful !! the hotel is spotless the food great and the staff so friendly. This year the entertainment team !! Amazing fun ?? ?? see you next year x thankyou for a wonderful time Hotel Manager, Owner at Sol Fuerteventura Jandia All Suites, responded to this review Dear Caroline, We greatly appreciate your positive review of your stay at Sol Fuerteventura Jandia - All Suites.Your loyalty means the world to us, and knowing this stay was just as special fills our hearts with joy.We are delighted that you found the hotel spotless, the food great, and our team so friendly. It is lovely to hear that everything felt just right for you once again.This year, the entertainment team truly made your holiday unforgettable, and seeing that joy in your words makes us smile from ear to ear. Their energy and fun are at the heart of what we do for our Tribe, and it is wonderful that you felt it so strongly.We look forward to welcoming you back. Kind regards,Alicia M., Sol Fuerteventura Jandia - All Suites Team

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• User:NWills_1982

  Trip type: Family

  Not a bad hotel - but not Melia standard

  31 Aug 2026

• User:CharlieG1364

  Trip type: Family

  Great holiday…did not disappoint

  18 Aug 2026

  I don’t really understand why people are giving bad reviews. I feel like some people want a 5* experience for what you’ve paid for. I see someone say a noisy hotel? How? It’s very quiet and relaxing, apart from at times in the pool if there is water aerobics or kids run mat etc. it’s actually enjoyable to watch if you’re not taking part. We just come back from 10 days and we had a warm welcome very late at night and were offered some food in the dining room. Rooms were spacious and very clean, towels changed every other day and bed made most days. Food was great, always something to eat even for fussy eaters. Sushi, prawns, paella, noodles, roast pork to name a few. Plenty of drink choices, cocktails included, slushies for the children ( or adults). I liked the chip idea where you had to give a chip over to get a cup, really helped with any mess people leave behind and you had your cup back for a fresh one or exchange for a chip if you don’t want another drink at that time. My children are 11 and 14 and had a great time too! We have nothing to complain about and we will certainly look at coming back. Hotel Manager, Owner at Sol Fuerteventura Jandia All Suites, responded to this review Dear Charlie, Thank you very much for reviewing your stay at Sol Fuerteventura Jandia - All Suites.We are glad you found the overall vibe peaceful and perfect for relaxation, and that the lively pool activities added to your enjoyment. Thank you for mentioning the warm welcome from our team, especially after your late arrival and the thoughtfulness of being offered food at that hour. It is fantastic to hear that you appreciated the spacious and spotless rooms, as well as the care our housekeeping team gave with fresh towels and made beds. We are delighted you enjoyed the wide and creative food options, with something tasty for everyone, and that the drink selection brought delight for both grown-ups and young members of the Tribe. It means a lot that your children also had a great veraneo among us, and that the poolside chip system made a positive impression while keeping things tidy. Your view about value, and your comment on fairness and expectations, truly motivates us to keep our energy focused on authentic hospitality. Thank you as well for voicing your support regarding the tranquility of the hotel, hearing this from you, someone who has spent 10 days immersed in our rhythm, brings us much alegría.We look forward to welcoming you back. Best wishes,Diego C., SOL Fuerteventura Jandia - All Suites Team

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