TUI MAGIC LIFE Fuerteventura

Recent Reviews: 6132

• User:Sue F

  Trip type: Couples

  Awful noisy hotel poor quality food and you dont get what you paid for - you get cockroaches

  05 Oct 2026

  My parents gifted me their £2500 holiday. On paper it looks great 4-5 star sea view room all inclusive. On arrival we were put into a room with a pool view and cockroaches. We complained they came and removed the cockroaches and said when a sea view room became available we would be moved. Four days later we were moved. This is an incredibly noisy hotel lots of kids evening entertainment if you could call it that. We dis not want to stay near to the noise and my mum told me thats why they booked a sea view room to be away from the noise. The food is awful bland and we found more cockroaches on corridors as we walked to our room. Absolutely awful hotel and would never recommend it or ever come back again. Do not book this hotel. Its like a butlins but with cockroaches. Eduardo De La Vega Guim, Director General at TUI MAGIC LIFE Fuerteventura, responded to this review Dear L958DSsuef,Thank you for sharing your feedback following your stay. We are very sorry to learn that your holiday did not match your expectations and that you were disappointed with your room placement and the atmosphere.Regarding your mention of insects, please be assured that we strictly comply with all health, hygiene, and pest control regulations required by local authorities, conducting regular professional treatments throughout the property. However, given our location surrounded by natural flora and fauna, occasional outdoor insects can unfortunately appear despite our rigorous controls. We are glad our team responded immediately when brought to their attention.We also regret that the vibrant family atmosphere and food selection did not suit your preferences, and we apologize for the initial room discrepancy and delay in moving you to your preferred room type.We take your comments seriously as we continuously work to maintain our resort standards.Kind regards,Your TUI MAGIC LIFE Fuerteventura Guest Service Team

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• User:IJBB B

  Trip type: Friends getaway

  Treated like 2nd class citizens

  05 Oct 2026

  2nd visit, we love the spa area but once again we are 2nd class citizens, the are is unclean, many sunbeds broken, staff don’t care they can’t even maintain the coffee machine. As for the rest of the hotel it’s seen better days. We will not be returning. If you don’t want the spa are to be used get rid of it and we will spend our money elsewhere Poor Eduardo De La Vega Guim, Director General at TUI MAGIC LIFE Fuerteventura, responded to this review Dear IanjenB,Thank you for taking the time to share your review. We are very sorry to hear that your second stay with us was such a disappointing experience and that you felt let down during your time at our spa and resort.Feeling treated like a "second-class citizen" is completely unacceptable, as we strive to provide every guest with equal care, attention, and a welcoming atmosphere. We sincerely apologize for the lack of cleanliness in the spa area, the broken sunbeds, and the issues with the coffee machine. Your comments regarding the maintenance of our facilities and team attentiveness have been passed directly to our management and spa teams so these matters can be addressed immediately.We regret that we failed to deliver the standard of service you expected, and we thank you for your past visits and honest feedback.Kind regards,Your TUI MAGIC LIFE Fuerteventura Guest Service Team

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• User:Scott T

  Trip type: Couples

  Another lovely holiday at Magic Life

  01 Oct 2026

  We’re recently home after our fourth visit to Magic Life, so it’s safe to say we love it there.The rooms are large, clean and comfortable. We always have a sea view room and the view has usually been well worth it; this time though the sea view was a little on the narrow side…The Magico restaurant is very good – it’s an amazing operation keeping everyone fed and even a fussy eater like me can find something tempting at every meal. I’d happily have the chicken poke bowl for lunch every day.The staff are very friendly and efficient – cleaning, restaurant, reception and in the bar. Pepe and Lolo in the Wunderbar looked after us very well when we played pool every evening, anticipating our cava and beer perfectly ??The beaches are wonderful – tide permitting it’s a fantastic 7 mile walk to Morro Jable and back; hard work but very rewarding.We’ll be back in 2027. Eduardo De La Vega Guim, Director General at TUI MAGIC LIFE Fuerteventura, responded to this review Dear ScotttS1442VV,Thank you so much for taking the time to share your review and for your continued loyalty to TUI MAGIC LIFE Fuerteventura! It is always a true pleasure to welcome you back for your fourth visit.We are delighted to hear that you enjoyed our spacious rooms, the delicious variety at the Magico restaurant (the chicken poke bowl is indeed a guest favorite!), and the beautiful walks along the beach to Morro Jable.A special thank you for mentioning Pepe and Lolo from the Wunderbar! We will be sure to pass along your kind words to them; they will be thrilled to know they made your evening pool games so enjoyable.We cannot wait to welcome you back for visit number five in 2027!Warmest regards,Your Guest Service Team

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• User:Mark19702

  Trip type: Couples

  Good holiday but food not as good as previous visits

  23 Sept 2026

  Our 3rd visit in the last 12 months,regrettably I have to say after really enjoying the previous 2 visits,we were quite disappointed in the food this time.Staff are very obliging,polite & hard working(a big shout out to David again) behind the bar.The hotel is kept clean,in a great position for the beach. Our biggest problem with the food was the quality of evening meals.Its not all bad by any means,but meals/soups overseasoned with salt(so much so it made some unedable.The sauces definitely weren’t to our tastes(maybe look at a peppercorn sauce option,as it goes well with any meat dish)which when getting chicken/pork/beef a good sauce is essential.Our honest appraisal was some good,some bad (food wise).Just to reiterate,it was only the food that let the place down this time.Hopefully will see some improvement and we will return. Eduardo De La Vega Guim, Director General at TUI MAGIC LIFE Fuerteventura, responded to this review Dear Mark19702,Thank you for being a loyal guest and taking the time to share your review following your third visit with us this year!We are delighted to hear that you continue to appreciate our clean resort, beachside location, and the hard work of our staff. We will be sure to pass along your special shout-out to David at the bar—he will be thrilled to know his service made a great impression once again!However, we are truly sorry that the food quality in the main restaurant during this visit did not live up to the high standards you experienced previously. We take your feedback regarding overseasoned dishes and sauce options very seriously, and we have already shared your detailed notes directly with our culinary team for review.Thank you for your honesty and constructive suggestions. As a returning guest, your loyalty means a lot to us, and we hope to have the opportunity to welcome you back again and provide you with the exceptional dining experience you enjoyed during your earlier stays.Warm regards,Your TUI MAGIC LIFE Fuerteventura Guest Service Team

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• User:Tracey S

  Trip type: Couples

  Don’t bother

  21 Sept 2026

  Location there’s nothing, Boring entertainment in the evening..don’t bother trying to book in the other restaurants you won’t get a table unless you’re up at 6am. Main restaurant the cues are ridiculous because the hotel has the stations of food all wrong and in the wrong places. Often the food comes out cold so use the microwave. Room was full of cobwebs on the ceiling and lamps. Pool extremely cold, lovely view of the beach Eduardo De La Vega Guim, Director General at TUI MAGIC LIFE Fuerteventura, responded to this review Dear TS194,Thank you for taking the time to share your feedback with us following your recent stay. We are deeply sorry to hear that your experience did not meet your expectations and that several aspects of your holiday fell short of the high standards we strive to deliver.We sincerely apologize for the cleanliness issues you encountered in your room, as well as the cold food and long queues at the buffet. Your comments regarding the restaurant layout, the evening entertainment, and the difficulty with specialty restaurant bookings have been shared directly with our management and department heads to review and address immediately.While we are glad you enjoyed the beautiful views of the beach, we regret that the rest of your stay was disappointing. We appreciate your honest review as it helps us identify where we need to improve.Warm regards,Your TUI MAGIC LIFE Fuerteventura Guest Service Team

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