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Balcon Del Mar

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Balcon Del Mar

locationPuerto Rico, Gran Canaria

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About Balcon Del MarAbout Balcon Del Mar

Location

This apartment complex is located near the top of the hill between the two famous resorts of Puerto Rico and Amadores. It enjoys a spectacular panoramic view of the sea and both villages. The wonderful location of the complex, which faces the Teide volcano, will delight guests each afternoon with the most beautiful and unforgettable sunsets. There is a bus station just 100 m away, shopping possibilities 400 m away and the beach is 2 km away. Las Palmas Airport is 55 km from the hotel.

Facility

The apartment hotel has 70 apartments, which are located on 4 storeys and are reachable by 2 lifts. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Children can enjoy the playground. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. A fax machine is available for guests' business needs.

Rooms

Guests can enjoy the mountain view from a balcony or terrace. Rooms include a sofa bed. A safe and a minibar are also available. There is a fully-equipped kitchenette with a refrigerator, microwave, tea/coffee station and oven. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can strike that perfect balance between exercise and relaxation in one of the 2 freshwater pools, which are outdoors and in part heated. There is a special swimming area for little ones as well. Sun loungers and parasols are available on the sun terrace. There is a poolside snack bar as well. There are many ways to relax or stay active at the apartment hotel, including cycling/mountain biking, billiards, a spa and a solarium.

Meals

There is a bar on the premises.

Payment

VISA is accepted as payment at the hotel.

Amenities at Balcon Del Mar Amenities at Balcon Del Mar

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Heated Pool(s)

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Swimming Pool

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Bus Station

100 m

Shopping opportunities

400 m

Beach

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

105

Very Good

121

Average

57

Poor

12

Terrible

7

Recent Reviews: 302

  • User:JJAYScotland

    Trip type: Family

    Good value, good size apartments, good pool, nice staff, beautiful views.

    rating23 Apr 2026

    Spent a week at these apartments, good size, spotlessly clean, well equipped kitchen, air conditioning (20 euro deposit), shower, provided with fresh towels mid week and room clean. Low key, quiet chilled vibe, good sized pools and plenty of sun loungers. Friendly helpful staff on hand when required otherwise left to your own space. Amazing views of the surrounding area. No issues with some occasional noise in background of the odd cockerel and the full resort has cats living life in the Canarian sun. We regularly walked down to Amadores beach, 20 mins, along lovely path spotting local wildlife, birds, geckos, cacti. Amadores has nice facilities and bars, restaurants and you can follow cliff side walk round to Puerto Rico beach - 7 euro for taxi back up for those that want to avoid the steps/path from beach to hotel, but enjoyable walk if your fit. Short walk to the Europa Centre from hotel with lots of restaurants and bars to choose from - enjoyed entertainment in Barbacoa. Kids loved Angry Birds, adults boat trip to Port Morgan.

  • User:EricDec1957

    Trip type: Couples

    Could be better.

    rating26 Mar 2026

    Just spent 8 nights here. Hotel is dated, and could do with a refurb. However, there is a lot to like. Friendly staff, location, claanliness, spaceous appt and everything functional. However, a few small things sort of disappointed us. First, no BBC or ITV channels, (We used youtube to get some Enlish channels, GB News and some music channels). There are cokerels right outside the appt to wake you up, and the maids trolley going past your room quite early sounds like a train passing!! Finally, we chose self catering to divide our meals between eating out, and making our own basic meals (we took a few packets of sauces, curry, chilli c.c etc) and the basic self catering items not available was noticeable. Cheese grater, potato masher, measuring (microwaveable, pyrex?) jug, salt and pepper pots? Also, the microwave was on a shelf so high, we had to stand on a chair to keep an eye on whatever is in it!! We did manage though, and would definitely recommend the hotel, but would like to see these few issues addressed. Balcon Mar, Dueño at Balcon Del Mar, responded to this review Hola Eric,Thank you very much for your detailed and balanced review.We’re pleased to hear that you enjoyed the friendliness of our team, the cleanliness, the location, and the spacious apartments. We also appreciate your constructive comments, as they help us improve.As a self-catering complex, our kitchens are equipped with essential items, although some additional utensils may not be included as standard. We will certainly review your suggestions, as well as the positioning of appliances, with our team.Regarding the surroundings, the roosters are part of the natural environment of the area, and we understand they may not suit everyone. We also take note of your comments about TV channels and will continue looking into ways to enhance the guest experience.Thank you again for your recommendation — we hope to welcome you back to Balcón del Mar in the future!

  • User:jenn4shepo

    Trip type: Friends getaway

    Perfect 😃

    rating02 Feb 2026

    I stayed here with friends last week Absolutely perfectWell equipped apartments Extremely clean Nice comfy clean beds Big balcony The pool is great And the onsite bar /cafe was really nice.The breakfasts are lovely The onsite staff are very approachable and if you have a blip soon sort it out .The apartment are right at the top of gran canaria but the views are amazing and there's a Europa shopping centre 5 minutes away with good well priced restaurant Try Amadeus €14.95 for a three courses .Don't worry about getting about the taxis are cheap and lots of them We shall most definitely be returning if only to see the cheeky roosters who live on the side of the hill 😃great fun ... Balcon Mar, Dueño at Balcon Del Mar, responded to this review Hola !Thank you so much for your amazing review! We’re absolutely delighted to hear that you and your friends had such a perfect stay and enjoyed the cleanliness, comfort, spacious apartments, and the big balcony. It’s great to know you loved the pool, the bar/café, and the breakfasts too!We’re especially happy to hear your kind words about our team — we always do our best to help and sort things out quickly. And yes, being at the top comes with those beautiful views, plus easy access to the Europa Centre and affordable taxis.We love that the cheeky roosters made your stay even more memorable! We truly look forward to welcoming you back to Balcón del Mar very soon!

  • User:Teresa s

    Trip type: Couples

    Not worth the money. 2* at best.

    rating20 Jan 2026

    Such a shame to give a bad review as stayed in 2009 and that was much different. We stayed here for 9 nights. Cleaners only changed towels twice. Despite them being soaked as the shower leaked. So had to keep towels on the floor. Towels were very old with holes and bleach stains. We asked reception for new towels and they said no!!! Sheets was not changed once!!! Beds were like ironing boards, Very noisy all through the night. Very little sleep any night. Also charged 3.50 euros a day to park our rented car! Balcon Mar, Dueño at Balcon Del Mar, responded to this review Dear Teresa,Thank you for taking the time to share your feedback.We’re sorry to hear that your recent stay did not meet the expectations you had based on your visit in 2009. Since then, both the tourism industry and our operating model have changed significantly.As part of our commitment to environmental sustainability and responsible tourism, daily cleaning and daily linen changes are no longer standard in self-catering apartment complexes. At Balcón del Mar, housekeeping services (including towel and bed linen changes) are provided on scheduled days, which are clearly displayed in the apartments and communicated at reception. Additional changes can always be requested.Regarding the condition of towels and bedding, we take this seriously and will review this matter with our housekeeping team, as it does not reflect our usual standards.Concerning parking, the €3.50 daily fee applies only to our private on-site parking and covers maintenance and security. We would also like to mention that free public parking is available on the surrounding streets for guests who prefer this option.We appreciate your feedback, as it helps us improve both our service and how we communicate our policies to future guests.

  • User:powell2026

    Trip type: Family

    Lovely hotel, clean and welcoming, great value for money

    rating18 Jan 2026

    Lovely hotel, received a really friendly welcome. Rooms are clean and have everything you need. Hotel is nice, didn't eat at the hotel so can't comment on this. If you're looking for a clean, friendly place to stay would recommend Balcon Del Mar, really good value for money Balcon Mar, Dueño at Balcon Del Mar, responded to this review Hola dear Guest,Thank you so much for your lovely review!We’re really happy to hear that you felt welcome and found the hotel clean, comfortable, and good value for money. Your recommendation means a lot to us, and we truly appreciate you choosing Balcón del Mar.We hope to have the pleasure of welcoming you back again soon!

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