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Bull Eugenia Victoria & Spa

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Bull Eugenia Victoria & Spa

locationPlaya del Ingles, Gran Canaria

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About Bull Eugenia Victoria & SpaAbout Bull Eugenia Victoria & Spa

Location

The hotel is located merely 1 km from the resort beach, which may be easily accessed by taking advantage of the regular hotel bus service. Links to the public transport network lie within walking distance of the hotel (300 m) and the shopping and leisure venues of Kasbah and Gran Chaparal are both located nearby.

Facility

800 rooms, including 400 double rooms, are located on 8 storeys and can be reached by 4 lifts. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Extra comforts include a refrigerator. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, bocce, volleyball, basketball, crazy golf, golf and archery. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, darts, squash, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, spa treatments, thalassotherapy treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, a kids' disco and live music.

Meals

Dining facilities include a restaurant, a café, a bar and a pub. Catering options include half board and all-inclusive. Among the advantages of an all-inclusive stay are a selection of alcoholic and non-alcoholic beverages as well as special offers like snacks. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Bull Eugenia Victoria & Spa Amenities at Bull Eugenia Victoria & Spa

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Disability-friendly

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      Foyer

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      Games room

    • -

      Hairdresser

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      Hotel Safe

    • -

      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

    • -

      Pub(s)

    • -

      Restaurant(s)

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      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Badminton

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      Basketball

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      Billiards/Snooker

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      Bocce

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

300 m

Beach

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1175

Very Good

935

Average

414

Poor

155

Terrible

107

Recent Reviews: 2786

  • User:853katyo

    Trip type: Family

    Not for me , Awful rude guests

    rating28 May 2026

    Hotel itself if ok, its quite dated but that didnt bother me too much. Food is not bad. Very bad choice for children mind you. The drinks were really cheap and going half board was great for that. My biggest issue is the other guests! So so so rude! I have never been to a hotel before where guests yelled at you, glared and had appalling behaviour. And when I say this the average age of these rude guests were 70plus. Majority were of a certain nationality, they are just so rude! They bang into you when walking, stare at you eating, clearly hate children (even though this is a family hotel and I stayed in May half term) have no manners and actually made me feel so uncomfortable. These are people who clearly think they own the hotel, but problem is they take 80percent of the guests up. I would never come again because of this. Also the area of the hotel isn't the nicest, much prettier resorts

  • User:jamesmE6729EW

    Trip type: Family

    Fantastic Family Holiday (Minus One Missing Mug!)

    rating28 May 2026

    **A Great Family Holiday – and a Future Return Visitor Already Confirmed!**We’ve just returned from a family holiday at the Bull Eugenia Victoria and had a really enjoyable stay.The highlight for our children was definitely the pool, which they absolutely loved and spent most of their time in. My youngest also became a firm fan of the evening entertainment, particularly the karaoke. Apologies to any fellow guests who had to endure her enthusiastic rendition of *Golden* – what she lacked in pitch she more than made up for in commitment!My eldest enjoyed the holiday so much that he's already planning next year's return visit, which is probably the strongest endorsement a hotel can receive from a child.For my wife and I, the standout feature was how spotlessly clean the hotel was throughout our stay. The staff clearly work incredibly hard to keep everything looking its best. We also found the food to be of a consistently good standard. There was only one evening where we struggled to find much that appealed to us, but aside from that the meals were varied, fresh and enjoyable.The one black mark from my wife concerns her morning cup of tea, which is a completely non-negotiable part of any holiday. We even packed a travel kettle to make sure the daily ritual could continue uninterrupted. Unfortunately, her favourite mug mysteriously disappeared from the room during our stay and, despite checking with reception several times, it never reappeared. An odd thing to go missing in our opinion! As a result, she was relegated to drinking her morning tea from a much smaller cup "borrowed" from the restaurant for the remainder of the holiday. While hardly a major issue in the grand scheme of things, it became something of a running joke and probably explains why this review stops short of five stars.Overall, I would rate the hotel 4 out of 5. That's not because anything was wrong – quite the opposite. We had a lovely holiday and would happily return. The only reason it doesn't quite reach 5 stars for me is that it was missing that one truly standout feature or experience that elevates a very good hotel into an exceptional one.That said, if you're looking for a clean, family-friendly hotel with good food, plenty for children to do and a relaxed holiday atmosphere, the Bull Eugenia Victoria is a solid choice.

  • User:Lindylou H

    Trip type: Family

    Great hotel

    rating19 May 2026

    Just back from this hotel and have had a great visit, the management and staff here are helpful and always cheerful, checked in at 22.45 and was told a light supper was provided in restaurant, rooms are clean fresh and well kept, nice comfy beds constant hot water, restaurant was 1 of the more modern I have seen, food is brilliant, rub eye, lamb chops, pork chops, salmon, lots of stews curries etc, and tables cleared as quick as possible, what we also loved about this hotel, we were half board and that also included drinks with our dinner, water tea coffee, I would return to this hotel, well done to all the staff and managers you ace it

  • User:samrobward

    Trip type: Friends getaway

    Excellent

    rating14 May 2026

    Hi,Me, my brother, and our friend stayed at this hotel and we all had our own rooms.ReceptionCheck-in was very quick, and cold plate food was offered on arrival after our late flight, which was a lovely touch. The staff were very friendly and helpful throughout our stay.BedroomsTwo of the rooms were quite spacious, while the other was a little smaller. All rooms were very clean and had plenty of storage space. The only thing I would suggest is having bottled water provided in the rooms, and the bathrooms could do with a little updating.If you want to use the air conditioning, there is a €10 deposit, but you get this back at the end of your holiday, which I think is very reasonable. The safe in the room costs €2 per day plus a €10 deposit, which again is reasonable.Hotel & Pool AreaThe hotel and pool areas were always very clean and well maintained.FoodAll of the food was very good, and every night there was plenty of choice with something different for everyone to enjoy. The only thing I would add at the lunch bar would be the option to have cheese on the burgers.We didn’t get the chance to use the spa, but it looked amazing.DrinksMost drinks at the bar were good, although the cocktails could use some improvement. For example, a strawberry daiquiri is normally served frozen, but this wasn’t the case here and unfortunately it wasn’t very nice.Overall, we had a great holiday and will definitely be returning.Thank you so much for a lovely stay!

  • User:SGHMUR

    Trip type: Couples

    Great

    rating05 May 2026

    We are here now and loving it. Hotel is lovely, staff friendly, spa wonderful and food is great, especially the a la carte for lunch. We are in a suite on 8th floor and it's beautiful. Would come back

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