Bungalows Los Arcos

Recent Reviews: 302

• User:Blacky0606

  Trip type: Couples

  Please don't be put off

  15 Jan 2026

  Great stay every thing was as should be if you were worried about coming here don't be .we were there December 25 and our stay was great from our bungalow to the heated pool .we were met by mollie who was so helpful he took us to out bungalow and showed us all we needed to know from how to work the shower to how to use the cooker all the amenities was in good condition we were 50mtrs to the heated pool which was just what hou needed as the temperature was a little cold outside the pool bar served good snacks and light meals .they have a English bakery on sight which also does lovely meals a breakfast there is also a well stocked shop for everything uou need until you can get to a supermarket our bungalow was number 67 close to the heated pool we woloke to say a big thank you to mollie and his staff .we definitely be back

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• User:Anna B

  Trip type: Family

  Very very disappointed!! Definitely, we will not go there ever again. Not recommended at all!!! Go somewhere else!

  15 Aug 2025

  The garden, even though the grass and the plants were not really well kept, lots of carpenters bees due to the flowers were there flying around that we couldn’t even get relaxed out side the little garden as everyday those carpenters bees very huge were flying around all day long. We did not get the bungalow that was advertised in the pictures, no air conditioning (bearing in mind that it was extremely hot throughout our stay and you couldn't even stay in the house even at night time), if you wanted a Fan it would've costed you €3 a day, NO WiFi at all unless you wanted to fork out €7 a day and for our stay we would have had to pay €32 for 14 days with a €30"Deposit". We ended up asking for a set of extra keys since they only gave us one set and the receptionist gave us the extra and asked for a €20"Deposit" without even telling us in advance. The cleaning was also quite awful, the towels had stains on them and they didn't give us enough toilet paper for 3 of us so we had to keep asking when the cleaner came by.The "sofa bed" that was actually just a sofa. It was very uncomfortable and sank in the middle, the actual beds were nice and firm, all the pillows that were given to us was were very thin and also awful. Also the pillow covers were never changed throughout our stay.The swimming pool was always taken by people who either live there or just kept hogging the place. Throughout our stay we couldn't even try any of the 4 swimming pools. Also 3 times during our stay the pools were closed without even anyone saying why. Lots of dogs even though the place said that animals were not allowed, people talking until 5am even though quiet hours started at 22:30 and dogs barking throughout the night. Also it stated that visitors were not allowed but lots of people received visitors from outside to visit them for many hours.The water is not drinkable and was not advertised on booking.com and anywhere we had to buy lots and lots of litre of water in a plastic container of 8 litre due to the very hot weather.

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• User:OhMyJoe

  Trip type: Solo travel

  Thank you my 3 Angels

  16 Jun 2025

  I have just moved onto the Los Arcos complex, Avenida Los Estados Unidos, Playa del Ingles, and I am horrified by it. It does not help that I have just moved from Santa Barbara’s Bungalows, which are far superior to this one. However, I also had a very stressful experience, and the unhelpful and dismissive behaviour by Pedro at reception did not help. If you are ever in need of help, Pedro is NOT the man for you.To cut a long story short, I managed to lock myself out of the bungalow, all my belongings – including my phone – were locked inside. I had no way of contacting the bungalow's owner, as it's privately owned, or anyone else, for that matter. I was stranded. I went to reception in an absolute panic. I was locked out and could think of no way of getting back in! Pedro, the receptionist, could not have cared less – he threw his hands into the air and said, “Private Bungalow”, and walked off! Eventually, I discovered there was an office for the complex, and so I went there. The lady there was a delight; she could not have been friendlier, but she spoke no English, and I have no Spanish. Eventually, I suggested finding someone who could translate for us. Another wonderful lady came to my rescue. With perfect English, she put me at ease, reassured me, and promised to send someone who might be able to help after he had finished his break. This happened – and to cut a long story short – this kind and helpful man helped me gain access to my new holiday home. I will be forever grateful. Thank you!I went back to Pedro and said: I hope you will never be in need and anxious and be dismissed in such a way that you dismissed me today. I was stressed, and you couldn’t care, and you just threw your hands in the air and walked away.” I said, "We are human beings, we help one another, that is what human beings do. Pedro replied: “F@@k You!”I went to the office to thank the lovely lady who tried to help me. I noticed two gentlemen in a back office and attempted to thank them as well. One came, unaware that I had already gained access to the bungalow, in broken English, dismissed me, as Pedro had done originally, telling me I must speak to the owner of the bungalow. He wasn’t interested that this had been entirely impossible for me to do and that, without the help of my three angels today, the lady in the office, who could not speak English, the lady who could speak English and gentleman who eventually help me gain access to the bungalow, I was thousands of miles from home, with no way of contacting my host and out of options... This manager wasn't interested. He turned his back and walked back to his desk. My advice to anyone thinking of staying at Los Arcos is, don't! The management and reception don’t care a jot, as they proved today. They would see someone out on the street and walk away, as they did today. I was reminded of the story of the Good Samaritan today. Find somewhere else to spend your holiday, where your hosts will take good care of you.

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• User:Amy H

  Trip type: Family

  A fabulous 5 night break at a traditional Spanish resort

  06 Jun 2025

  I felt compelled to write a review after seeing some more unfavourable ones on here.I have to admit I was a little apprehensive about travelling, but the goal was to take the children away for a few nights on a cheap break for some sun in half term.My opinion? Los Arcos is great! Are the bungalows basic? Yes, but they have everything you need (cooking facilities are limited but we didnt want to eat in and cook for ourselves).The beds are comfy, we had a couple of pillows that had seen better days (rather lumpy and flat) but it only took a quick walk to reception to ask for some more and they gladly obliged.The only downside to the room was that it didnt have air conditioning (I knew this prior to travelling) but wasn't too much of an issue as we just kept the curtains/ windows shut in the day to avoid it getting too warm.The complex is well laid out, and we were lucky to have a bungalow super close to the pool that had the pool bar.This opens all day and has a great selection of drinks.The food menu is super reasonable as well and when we did eat there, it was great.I love that music was played all day (not too loud, but just in the background giving proper holiday vibes 🌴) The onsite shop is well stocked and very reasonably priced - by comparison we had gone to a supermercardo around a 5 minute walk away and the on site shop was less expensive for a number of items. We loved the super sized croissants that were a bargain at 1.50! It is not an all singing all dancing resort, so don't book it expecting lots going on and then complain, because it is basic and its not shiny and new, but I loved the property traditional Spanish feel, I love places with character and charm.The goal for this break was somewhere to rest our heads at night and a pool to slash around in during the day and thats exactly what we got.The bungalows are clean and tidy and the staff are wonderful.The location is brilliant its close to numerous places to eat / drink, including the jumbo centre.Overall if you want a proper traditional Spanish resort for a reasonable price (we paid less for 5 nights including flights than a quote for a Haven break to Blackpool!), then I dont think you can go wrong, but if you want Butlins in the sun, then look elsewhere 😊The children both said they would come back, and I would definitely return 😊Thank you Los Arcos 🌴🍻😊

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• User:elainerI3198QA

  Trip type: Couples

  Ideal

  26 Jun 2024

  Basic but clean and comfortable. Pool area was amazing. On site shop and pool bar. Perfect for a chilled and relaxing holiday. Lidl close by for all.the essentials and cheaper than the UK. Close to all amenities and beach. Will definitely be back 😁