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Exe Las Palmas

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Exe Las Palmas

locationLas Palmas, Gran Canaria

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About Exe Las PalmasAbout Exe Las Palmas

Location

This hotel is centrally located in Las Palmas just 30 m from Las Canteras Beach and 400 m from a public transport stop. The airport is some 25 km away.

Facility

A junior suite, a suite and 112 double rooms are located on 8 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garage is available for parking (for a fee). Other services include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 114 non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers a variety of outdoor sports, including fishing. For a fee, guests can also enjoy cycling/mountain biking and golf. With snorkelling or, for a fee, windsurfing, jet skiing, canoeing, sailing and diving available, fans of water sports have plenty of options to choose from. Sport and leisure facilities at the hotel include a gym and yoga. There is a wellness area with a spa, a sauna and a solarium. Subject to charge: massage treatments. Evening entertainment includes live music.

Meals

The hotel includes a non-smoking restaurant and a lobby bar. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Exe Las Palmas Amenities at Exe Las Palmas

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Small supermarket

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      Theatre

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Canoe

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      Catamaran

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Sun loungers

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      Sun terrace

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      Surfing

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      Tanning Studio/Solarium

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

30 m

Public Transport

400 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

188

Very Good

318

Average

158

Poor

52

Terrible

37

Recent Reviews: 753

  • User:Merve U

    Trip type: Solo travel

    AVOID EXE LAS PALMAS-INFESTED WITH MOLD

    rating05 Apr 2026

    This hotel is infected with mold. As soon as you enter from the door that there is a distinct smell of mold, musk, sewage and heavy detergent to cover these. Initially they gave me a room which was with black mold on the walls. I asked for a change, the next room still had mold but it was covered with paint. I couldn’t sleep that night because I have allergy to mold and my eyes got itchy & throat was swollen. I booked the place for 3 nights but I had to leave after 1 night and booked another place in Las Palmas. I contacted Booking.com immediately, they created a case on the hotel and I asked for a refund. The next day I told reception that I’m leaving and I want a refund, they said that they need to wait for the hotel manager. At the end, they didn’t refund me, because the hotel is saying ‘in the new room there was no mold’ while whole hotel is infected with mold. Worst part is that the employees know this issue. This is extremely dangerous for human health, I can even sue both Booking.com and the hotel. This hotel needs to be knocked down cause there is no way that they can fix the mold issue. All the walls are dirty and brown. I have pictures from the rooms and the hotel’s messages from booking.com. AVOID THIS HOTEL !!!! They’re also being so hungry and ugly by not accepting their fault and providing me my refund.

  • User:Sanna K

    Trip type: Couples

    Holiday

    rating21 Mar 2026

    Nice hotel, good location close to the beach. Rooms are not soundproof and you may hear noises through walls. One big downside: Water was totally out 24hours!

  • User:Debbie G

    Trip type: Couples

    Unhappy Couple

    rating02 Jan 2026

    Just home from staying in this place.Looking on there website the pictures are very misleading. The rooms are very Basic they have good WiFi and a Smart TV thank fully. The Jainitor was very helpful with getting TV set up, phone had to ba replaced aswell when we arrived. The room very standard no Tea or Coffee facility. A small mini fridge in the room and a bottle of water on arrival, also few beverages in fridge available at a price.Beds were comfortable soft pillows but no blankets supplied. Aircon was very noisy so we turned it of.No balcony just a window opening.No restaurant and the only bar was a pool bar on the roof which only opened at 12.00 and closed at 4.00.Breakfast was awful l am a Coeliac so all l could eat was gluten free bread rolls which for 9 days gets bit much. I asked chef could she make me a Omelette and straight away she said No. The waiting staff at Breakfast were lovely especially Stephen.Wouldn't recommend this place for a Holiday only maybe for a night.

  • User:Valerie B

    Trip type: Couples

    Good location, great staff

    rating29 Dec 2025

    We had a good stay at Exe hotel. We paid a small fee to have early check in, chocolates and a fruit basket. It was well worth the nominal fee as we were able to check in at 10:00 in the morning, unpack and enjoy the rest of the day.The staff are all very friendly and helpful. They are cheerful and we always received a warm greeting whenever we returned to the hotel. We did not have any problems with street noise. Our room had no view to speak of , we just faced an old apartment building across the street. Our room was well taken care of and we slept well.Access to the beach and transit is very handy. It is just a short walk to both. It is lovely to be able to walk on the promenade at the beach where there are many shops and restaurants.The breakfast was okay. We had it both mornings. I do wish that they had told us that there was an additional charge for breakfast. When we checked in, we were just told what the breakfast hours were but there was no mention of an additional charge for breakfast.There is a small rooftop pool and hot tub and I imagine that in the peak season it would be very busy. The problem with the pool area is the lack of umbrellas for shade. There was no shade at all and it was too hot and uncomfortable sitting in the sun.We would stay at Exe again. The service and staff are great, it’s in a good location, the room was comfortable and the price was fair.

  • User:821salvatores

    Trip type: Couples

    Great stay in a central city location

    rating16 Dec 2025

    Stayed here for 3 nights following a cruise.Staff were warm and welcoming. A special mention to Natalia, Iara and the young man on reception who went above and beyond to help us and to organise car hire. Breakfast was delicious and plentiful. Beds very comfortable. Room cleaned every day, towels sheets changed on request. We would not hesitate to visit the hotel again. Did not get chance to visit the roof top pool /bar.This is a city centre hotel and not a beach resort and i think others that leave bad reviews should bear that in mind.Thank you for a lovely stay.

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