Hotel Cristina By Tigotan Only Adults +16

Recent Reviews: 1089

• User:Rachael O

  Trip type: Couples

  Week in march

  11 Apr 2026

  Stayed for a week in March. Check in, quick and easy, very helpful, polite staff. Room on the 9th floor with a view of the harbour, lovely view of cruise ships coming in and out. Lovely clean hotel, lovely views of the beach front from the reception and restaurant. Breakfast was good, plenty of choices, buffet breakfast. Room was cleaned daily, fresh towels every day. Lovely pool area and bar, towels provided. Good location, easy access to bus stop. Definitely recommend. Hotel Manager, Owner at Hotel Cristina by Tigotan Las Palmas - Adults Only (+16), responded to this review Dear Rachael, We very much appreciate you taking the time to give us such generous feedback.We are delighted that you appreciated the smooth and quick process upon your arrival along with the courteous assistance from our team. It is wonderful to know the splendid views from your room, including the harbour and cruise ships, added enjoyment to your stay.Your kind words about the cleanliness maintained throughout the hotel and the daily refreshment of towels are very pleasing to hear. We are glad you found the breakfast buffet satisfying with its generous selection, and that the pool area along with the bar provided a relaxing atmosphere during your visit.Moreover, we are pleased the convenient location allowed easy access to public transportation, making your exploration of the surroundings effortless. Your overall positive impression of your week with us is truly gratifying and encourages us to maintain our high standards.We wish you a pleasant day ahead and hope to see you again soon.Best wishes,Team Cristina by Tigotan

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• User:Eugene S

  Trip type: Business

  Favorite Hotel in Las Palmas --Best Hospitality of Canarian People

  10 Apr 2026

  Hotel Cristina has become my favorite hotel in Las Palmas. So much so that I've recommended it to my personal friends. They too became recurring visitors. I've observed that Hotel Cristina has customers from all of Europe who tend to be nice as well. The hotel is run very professionally, both on the management and execution level. All staff I have interacted with have been genuinely kind, polite and effective in their service. The cleaning team does outstandingly well with hygiene and the reception can very effectively help you even if you speak English, French or German and no Spanish. My special appraisal to goes to Paula: A true ambassador of the hospitality of the Canarian people. Hotel Manager, Owner at Hotel Cristina by Tigotan Las Palmas - Adults Only (+16), responded to this review Dear Eugene, Thank you for your kind words and positive feedback.It is a pleasure to learn that your stay at Hotel Cristina by Tigotan Las Palmas was so enjoyable.We appreciate your kind remarks about our dedicated team, especially the warm acknowledgment of Paula's exceptional hospitality. It is rewarding to hear you found our staff professional, courteous, and effective in their service. Your appreciation of our multilingual reception and thorough housekeeping hygiene standards demonstrates the commitment we have to guest comfort and satisfaction. Moreover, recognizing the diversity among our guests and the professional management encourages us to maintain these high standards consistently.Your positive view of our location, quality, room comfort, and the overall value we offer adds to our delight in knowing you had a memorable experience. We are grateful that you have recommended us to friends, which speaks volumes about your confidence in our hotel.We wish you a pleasant day ahead and hope to see you again soon.Best wishes,Team Cristina by Tigotan

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• User:Terrie G

  Trip type: Couples

  Fabulous location, professional service to the guests and very welcoming.

  28 Mar 2026

  Arrived at the Hotel Cristina on the 16th March for a seven night stay.On arrival we was very much welcomed by the hotel receptionists, and we were offered a drink.We asked if we could upgrade our room from a comfortable room, for a room with a balcony, the receptionists looked and I also asked for a low level floor , they were able to accommodate our request, we could not get a room overlooking the sea, as they were all booked. The welcoming was exceptional , staff, so polite and helpful We were very pleased with our room, it was very spacious, very clean, it overlooked the city, The bed was a king size, bedding lovely and crispy clean and comfortable. We stayed Bed and Breakfast, you was greeted every morning by enthusiastic staff and supervised to a table for you to to sit.There is so much choice at breakfast, you will not go hungry, it was all so very fresh. Omelettes cooked with fillings of your choice, fried eggs should you wish them, pancakes.Fresh fruit ready available. Fresh bread, rolls etcContinental breakfast with so much choice, as well as cooked breakfastsThe list goes onIf you want prosecco in the morning, it is also there for you.The catering staff were polite, professional and always smiling.The staff cleaning tables preparing tables were also very professional and helpful. The swimming pool was very nice, and had plenty of beds, as we like the beach, we did not venture around the pool, but the area was spotless.The hotel bar was very nice as was the bar staff, yes you pay a bit more, but you are also sitting in comfortable suroundings, and on a hotel. Couple of the nights, we came back early and they had entertainment on which had the guests involved. The hotel overlooks a beautiful beach, you will see people playing Volleyball, they love the sport, There is so many restaurants you can choose from and bars if just want a drink.The bus service is also good and easy to navigate, should you wish.I would reccomend Hotel Cristina not just for the fantastic position it is allocated but for the service they provide their guests, they are very person centred. Hotel Manager, Owner at Hotel Cristina by Tigotan Las Palmas - Adults Only (+16), responded to this review Dear Terrie, Thank you for your kind words.We are delighted that your stay at Hotel Cristina by Tigotan Las Palmas was so enjoyable and met your expectations.It is wonderful to hear that you appreciated the warm welcome from our reception team and that we could accommodate your room preferences. We are also pleased that your spacious room with city views and the comfortable king-size bed contributed to a restful stay. The variety and freshness of our breakfast offerings, along with the friendly and attentive staff, seem to have enhanced your mornings greatly.Your enjoyment of the clean and inviting swimming pool area and the pleasant atmosphere of our hotel bar is appreciated. We are glad that our location near the beautiful beach and vibrant dining and entertainment options could add to your positive experience. Your recognition of our guest-centered service encourages us to continue providing personalized care to all our visitors.We hope to welcome you back in the future.With kind regards,Team Cristina by Tigotan

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• User:lawmanglasgow

  Trip type: Couples

  Promises 5 star but more a reasonable 4 star

  22 Mar 2026

  Good points: efficient staff , great sea view room( extra cost for sea view), wide choice at breakfast , dinner buffet reasonable price, excellent location on promenade and beach, evening entertainment in bar( mixed in quality between the performers) concierge team helpful both in advance and during stayLess good; rooms even deluxe not large, small separate toilet and bathroom ( with shower over), extra charges for water in your room after first night, not good for supposedly 5 star hotel) , buffet selection breakfast and dinner more 4 than 5 star)Stayed 2 nights prior to a cruise. Had stayed previous years twice in their sister hotel in Costa Adeje( Gran Tacande). Hotel Christina not of same quality in any department. I would rate it as good 4 star but not 5 Hotel Manager, Owner at Hotel Cristina by Tigotan Las Palmas - Adults Only (+16), responded to this review Dear Guest,Thank you for taking the time to leave us a review.We are pleased to learn that you found our staff to be efficient and our concierge team helpful throughout your stay. It is also rewarding to know that you enjoyed the splendid sea views from your room and appreciated the variety available at our breakfast buffet. Your recognition of the reasonable dinner buffet pricing and our evening entertainment is highly valued.However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the size and arrangement of your room and bathroom did not fully satisfy your needs. We also acknowledge your concerns regarding additional charges and the dining selection quality, as well as your comparison with your previous experiences at our sister hotel. Our team is attentive to such feedback and always available to assist our guests.Nonetheless, we appreciate your positive comments on our excellent location right on the promenade and beach. The overall satisfaction rating you provided encourages us to maintain and improve our service standards for our valued guests.We hope to welcome you again in the future.Kind regards,Team Cristina by Tigotan

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• User:tina p

  Trip type: Couples

  Good Location that's all!!

  18 Mar 2026

  The hotel Christina is in a great location on La Canteras Playa. Central for walking to bus station, marina, and Aquarium. But that's the best part about it. The staff are very efficient and friendly. The tea/coffee water supplies in the rooms are not replenished, so either take your own, or buy from a local shop, much cheaper than the hotel charges. The pool area gets no sunshine until after lunchtime, but there is a 10am stampede to lay out towels, which people then leave unattended, despite there being notices clearly stating, not to reserve them, we gave up after first day and started using the beach, 2 sunbeds snd parasol for 12 euros. Other days we hop on a bus to the south of the island resorts, where the sun shines all day. €7.60 for one way. Breakfast in the hotel is actually very good, lots of choice to suit all pallets. But on several occasions the Scrambled eggs, bacon, sausages, beans where all cold. The evening meal, for Half board, looked very inviting, great choices again, but once again is disappointing to find most of the hot food was cold. Only the food cooked to order by the grill chef was guaranteed to be hot. The lobby bar only opens at 6pm, we ordered 2 glasses of wine before going to restaurant. And paid. Then in the restaurant we ordered 2 more wines to go with our meal, upon exit, they give you the bill, we then found out that drinks are approximately 1€ extra in the restaurant!! So we began purchasing the drink in the bar and carrying into the restaurant. We have travelled extensively to many different countries and continents, and I have to say, this hotel doesn't compare to other 4 star places. In fact it should be 3 stars at most. All in all, the hotel has a great location, but just book bed and breakfast, plenty of lovely restaurants to eat and drink at. Hotel Manager, Owner at Hotel Cristina by Tigotan Las Palmas - Adults Only (+16), responded to this review Dear Tina,Thank you for choosing to stay with us.We are delighted that our team’s friendliness and efficiency left a good impression during your stay, and it is wonderful to hear you appreciated our exceptional location close to La Canteras Playa, the bus station, marina, and Aquarium.That said, we deeply regret that your visit did not meet your expectations in several areas. We are truly sorry for the inconvenience caused by the room supplies not being replenished and for the discomfort regarding pool area usage and sunlight. Furthermore, it is regrettable to learn that certain breakfast and evening meal items were served cold, and that there was confusion about drink pricing between the bar and restaurant. We take note of your observations and appreciate your candid feedback.Nonetheless, it is encouraging that the variety offered during breakfast and dinner was to your liking, and we hope the alternatives you found nearby provided enjoyable dining experiences. Your views help us understand the aspects valued by our guests, particularly our great location, which is indeed a highlight for many visitors.We wish you a pleasant day ahead.Best wishes,Team Cristina by Tigotan

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