


62+ photos
This hotel is located in Maspalomas, right on the beach.

Calle Geminis, 2, Maspalomas
Check-in from 3:00 PM · Check-out by 12:00 PM

Calle Geminis, 2, Maspalomas
Check-in from 3:00 PM · Check-out by 12:00 PM
Average
1029 reviewsUser: 526ainem
Trip type: Couples
S/ catering in livvo koala apartments
Worse hotel/ apartments ive ever stayed in ....rooms not clean and dated ....pool area in zone 4 not clean and stank of cats urine....staff rude .....nothing very much to do around the area ...you need to taxi or walk . If you are s/ c you cant use the hotel facilities at all Recepción Koala Garden, Atención al cliente/recepción at Apartamentos LIVVO Koala Garden, responded to this review Tha… Worse hotel/ apartments ive ever stayed in ....rooms not clean and dated ....pool area in zone 4 not clean and stank of cats urine....staff rude .....nothing very much to do around the area ...you need to taxi or walk . If you are s/ c you cant use the hotel f…
User: Kim K
Trip type: Couples
Prepare to be disappointed
I have given this hotel a one-star rating because there is no option to give it zero rating and I genuinely cannot understand how it is advertised as a four-star hotel.We arrived at approximately 10:30 p.m. and, during check-in, asked whether any food was available. The receptionist pointed us towards a tray of ham sandwiches loosely covered with cling film. They looked old, stale and unappetising… I have given this hotel a one-star rating because there is no option to give it zero rating and I genuinely cannot understand how it is advertised as a four-star hotel.We arrived at approximately 10:30 p.m. and, during check-in, asked whether any food was avai…
User: Tom M
Trip type: Family
The worst experience of our lives!
The worst experience we’ve ever had. We arrived on Friday evening and checked into our rooms, the place was an absolute ghost town which immediately set alarms bells. We had two separate rooms, one room smelt like somebody had been smoking in it, either that or it had been fumigated and as non smokers it was unbearable. The other room was even more of a disaster, the shower had plaster falling off… The worst experience we’ve ever had. We arrived on Friday evening and checked into our rooms, the place was an absolute ghost town which immediately set alarms bells. We had two separate rooms, one room smelt like somebody had been smoking in it, either that o…
User: Maps46415487199
Trip type: Family
Find somewhere better
Old, dated, uncomfortable, wouldn’t return. Recepción Koala Garden, Atención al cliente/recepción at Apartamentos LIVVO Koala Garden, responded to this review Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations and that you found the facilities outdated and uncomfortable.We understand how important comfort and overall experience are when cho… Old, dated, uncomfortable, wouldn’t return. Recepción Koala Garden, Atención al cliente/recepción at Apartamentos LIVVO Koala Garden, responded to this review Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expec…
User: manchesterezz2017
Trip type: Couples
Awful
Would never go back here as it was a truly awful experience. When we arrived, we got took to a room that looked nothing like it did on the pictures. Very dirty, unpleasant, dark, outdated and the our conditioning wasn't working. Our room was on the end, so the position of the balcony meant we basically had a view of the wall. We asked could we please swap rooms and when we didn't think it could ge… Would never go back here as it was a truly awful experience. When we arrived, we got took to a room that looked nothing like it did on the pictures. Very dirty, unpleasant, dark, outdated and the our conditioning wasn't working. Our room was on the end, so the…
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