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Hotel Parque Tropical

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Hotel Parque Tropical

locationPlaya del Ingles, Gran Canaria

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About Hotel Parque TropicalAbout Hotel Parque Tropical

Location

Ideal for beach holidaymakers and families, this hotel is situated in a quiet area in Playa del Ingles, right on the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services include a baggage storage service. Wireless internet access is provided to guests. Guests interested in excursions can get more information at the tour desk. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Further services and facilities include a babysitting service (for a fee), a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a page service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Daily newspapers will keep you informed.

Rooms

Rooms are equipped with air conditioning. Guests can relax on the balcony or terrace. A desk and, for a fee, a safe are also available. Extra comforts include a mini fridge. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. A hairdryer and a vanity mirror are on hand in the bathrooms for everyday use. Wheelchair-friendly rooms can be booked.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. There is a poolside snack bar as well. A variety of activities are available at the hotel, for example tennis, bocce and crazy golf or, for a fee, golf, paddle tennis and horse riding. With aquafit or, for a fee, water skiing, windsurfing and diving available, fans of water sports have plenty of options to choose from. A wide range of indoor sporting activities are also offered, for example a gym, table tennis and darts or, for a fee, billiards and squash. Guests can relax and unwind in the wellness area (massage treatments). Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Guests can enjoy dining in the cosy atmosphere of the 2 restaurants (a buffet and à la carte available). Breakfast, lunch and dinner will satisfy appetites big and small. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Hotel Parque Tropical Amenities at Hotel Parque Tropical

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Archery

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      Banana Boat

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      Billiards/Snooker

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      Bocce

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      Bowling

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jet Skiing

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

25 m

Beach

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

480

Very Good

191

Average

46

Poor

10

Terrible

11

Recent Reviews: 738

  • User:Diana K

    Trip type: Solo travel

    A hidden gem with a truly special atmosphere

    rating05 May 2026

    This was my second stay at Parque Tropical, and it felt just as wonderful as the first—if not better. This boutique hotel is a true hidden gem in Playa del Inglés, offering a warm and welcoming atmosphere that genuinely feels like coming back to family.The staff are fantastic—friendly, attentive, and always going the extra mile. The food is a real highlight: excellent selection, outstanding quality, and everything made with fresh ingredients. The lunch bar menu is varied, and the portions are very generous.The garden is beautifully designed, creating a peaceful and tropical setting throughout the hotel, and the location is ideal—just a short walk to the beach.The entertainment team also deserves special mention. They bring great energy, and the evening programs are always enjoyable. The Sunday lunch paella, paired with the show, is definitely something not to miss.Great value ! Customer Service, Otros at Hotel Parque Tropical, responded to this review Dear guest,Thank you very much for sharing such a wonderful review and for choosing Hotel Parque Tropical once again. We are delighted to know that your second stay was just as special, and even better than the first.It is a pleasure to read that you enjoyed the welcoming atmosphere, our tropical gardens, the quality and variety of our cuisine, as well as the entertainment and Sunday paella experience. Your kind words truly mean a lot to us, especially knowing that the hotel made you feel so at home.We would be very happy to welcome you back for a third stay and to offer you another memorable experience in Playa del Inglés.Kind regards, Cristina HernándezQuality Department

  • User:jacquelinerC9125XC

    Trip type: Family

    Beautiful hotel in great location

    rating30 Mar 2026

    The location of this hotel is in a great spot. Close by , after 1 minute walk you will find the first restaurants and little shops. Also pretty much in front of the hotel is the bus stop that will take you to the excursion spots. Very spacious room, comfortable beds, nice bathroom and very friendly and helpful staff. The breakfast buffet is huge. A great variety of all kinds of different food. Even fresh smoothies are served. We booked breakfast only and are glad we did. At the arrival day we tried the dinner buffet out of convenience, because we were tired and wanted to stay at the hotel. Big selection as well but we are glad we didn’t book the half board. Just because we like to explore different restaurants, especially when there are so many to choose from. Gorgeous facility in general with a very lush yard. Lots of palm trees and exotic bushes everywhere. A hotel that looks so different from the other ones in this area. Would definitely recommend! Customer Service, Otros at Hotel Parque Tropical, responded to this review Dear Jacqueline,thank you very much for your detailed and enthusiastic review. We are delighted to hear that you enjoyed our location, the spacious and comfortable rooms, as well as the friendliness and helpfulness of our team.It is especially rewarding to know that you appreciated the variety and quality of our breakfast buffet, as well as the overall atmosphere of our facilities and gardens. Your kind words about the unique character of the hotel truly mean a lot to us.We are also glad that you made the most of the surrounding area and enjoyed exploring the many nearby dining options.Thank you for your recommendation, and we very much look forward to welcoming you again in the future.Kind regards,Paola KolbeQuality Department

  • User:Brian N

    Trip type: Couples

    Relaxing hotel, great staff and a friendly atmosphere

    rating05 Mar 2026

    Stayed for a week with my wife for a bit of winter sun, the hotel was ideal for us, away from hectic night life, but still in walking distance of the town, the food was fantastic and the staff were friendly, attentive and the room was very comfortable…….would definitely recommend staying here Customer Service, Otros at Hotel Parque Tropical, responded to this review Dear Brian,Thank you very much for sharing your kind review about your recent stay with us. We are delighted to know that you and your wife enjoyed a relaxing week of winter sun with us.It is wonderful to hear that you appreciated our peaceful location while still being within walking distance of the town. We are also very pleased that you enjoyed the food, found the room comfortable, and had a pleasant overall experience.Your recommendation means a lot to us, and we truly hope to welcome you again for another enjoyable stay in the future.Kind regards,Paola KolbeQuality Department

  • User:Nick P

    Trip type: Solo travel

    Hotel catering for German guests

    rating26 Dec 2024

    I must first say that the staff were extremely helpful, particularly on reception . The room was adequate however having a plastic shower curtain these days is a bit old-fashioned, also having to pay rental to use the safe in the room. I felt quite mercenary on their part.as the water in the room was labelled undrinkable I was surprised to find that to have water with a meal came at a charge.I did point out to the management that there is EU regulations stipulating that water must be provided free under the circumstances.However, my biggest problem is that I was the only English person at this hotel.The hotel is clearly designed for German speaking guests. Sadly some of them displayed the type of character one would not wish to be associated with for instance moving my towel and belongings from a particular sunbed around the pool because they wanted that favoured position.. there were other incidents which I will not go into, but we’re just as irritating and disappointing.The truth is this is a very nice hotel with adequate food and excellent surroundings. However it must be pointed out that it is in every respect a hotel catering for German speaking guests. because of this I had breakfast on my own. I sat by the poor side on my own , I at my evening meal on my own and likewise with the evening entertainment.I truly tried to engage people in conversation, but I was made to feel an outsider.I enquired with the management at the Hotel regarding its occupancy and they confirmed quite willingly but the Hotel caters in every respect for German speaking guests.Due to feeling so uncomfortable, I cut my holiday short and came home instead of having to endure the isolation.I must also repeat because it’s only fair to do so that the staff were excellent and you do in the end get quite used to being addressed in German!!🇩🇪 Customer Service, Otros at Hotel Parque Tropical, responded to this review Dear guest, Thank you for sharing your experience with us. We welcome international guests and are happy to have diversity of nationalities among us. However,we are sorry to know that you felt isolated during your stay and would have loved to help you further. On the other hand, we are pleased to know that you found our staff friendly and helpful, especially at reception, and that you appreciated our facilities and the hotel’s surroundings. We take note of your observations in order to improve the quality of our services. We hope that in the future, we can provide you with a more satisfying experience that better meets your expectations. Kind regards, Cristina Hernández Quality Department

  • User:stvrdinic

    Trip type: Couples

    Hotel and entertainment activities

    rating13 Dec 2024

    Really great experience thus far. Food is amazing and diverse, everything is perfect clean and the in house hotel activities held by staff, mine were under animator named Eloy, are really fun. He was trying to make them engaging and enjoyable. Customer Service, Other at Hotel Parque Tropical, responded to this review Dear Guest, Thank you for your very positive feedback. We are glad to read that you are enjoying your experience, especially the variety and quality of the food, as well as the cleanliness of our facilities. We appreciate your kind words about the activities organised by our entertainment team, especially Eloy. We hope you continue to enjoy your stay at Hotel Parque Tropical and take away unforgettable memories. Kind regards, Paola KolbeQuality Department

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