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Hotel Riu Palace Oasis

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Hotel Riu Palace Oasis

locationMaspalomas, Gran Canaria

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About  Hotel Riu Palace OasisAbout Hotel Riu Palace Oasis

Location

Nestled in a 6.5-hectare tropical oasis, this first class hotel has a wonderful location just 100 m from the nearest beach that can easily be reached by passing through the garden complex. The nearest shopping centre as well as convenient links to the public transport network links are located just 50 metres from the hotel. Playa del Inglés lies some 5 km away; it is 60 km to the capital town of Las Palmas and 37 km to the airport.

Facility

342 double rooms are located on 5 storeys and can be reached by 4 lifts. The reception desk is open round the clock. Amenities available at the hotel include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Parking spaces are available to guests travelling by car. Further services include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a hairdresser.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers a wide range of outdoor sports, including cycling/mountain biking, beach volleyball and golf. For a fee, guests can also enjoy tennis. Water sports enthusiasts are offered windsurfing. A gym and table tennis or, for a fee, billiards, are among the sport and leisure options available. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club and live music.

Meals

The dining area includes a restaurant and a bar. The hotel offers a wide range of catering options. Half board and all-inclusive can be booked. A delicious and varied buffet is prepared for breakfast and lunch every day, and a set menu can be ordered at dinner. Special meals, including vegetarian dishes, are also available. The hotel also offers snacks. The chefs prepare delicious specialities during the show cooking. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at Hotel Riu Palace Oasis Amenities at Hotel Riu Palace Oasis

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Half Board

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      Lunch Buffet

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      Set menu dinner

  • Sport/Entertainment

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Entertainment Programme

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Shopping opportunities

50 m

Beach

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1039

Very Good

264

Average

72

Poor

32

Terrible

29

Recent Reviews: 1436

  • User:Garden89

    Trip type: Couples

    Amazing Hotel

    rating25 May 2026

    Just returned from a 10 day holiday at this hotel. We had an absolutely fantastic time here. The hotel is amazing everywhere is so clean and all of the staff are friendly and welcoming.We have stayed at a lot of 5 star hotels and this one is the tops. The design and the ambiance of the hotel is amazing. The grounds of the hotel with its beautiful palm trees has a lovely relaxing atmosphere. We had a sea view room which was lovely and big with a large bathroom and shower. The food in the restaurant was amazing with a choice to suit everyone, all the food was of high quality and tasted amazing. The entertainment was brilliant especially the outdoor stage shows. Access to the beach area and promenade was an extra bonus. Can't praise this hotel enough and we will Certainly be returning. I only have two points to make and that is the quality of the bathroom towels are not good enough for a 5 star hotel, they are not thick or soft in fact they felt quite hard also usually slippers are provided in other hotels that I have stayed in, so that might be a nice addition.
  • User:CerveloCheshire

    Trip type: Couples

    Exceeded our expectations.

    rating23 May 2026

    Like most people we checked out the reviews beforehand, some of which concerned us. Without going into minute detail, there was nothing about our 8 day stay that we could fault. Every aspect of our stay was thoroughly enjoyable. Our fabulously spacious room had a great sea view and was totally quiet with no other noise to disturb our sleep. The room was cleaned to a high standard daily, it was spotless, the towels changed daily and a room tidy up in the evening. Both breakfast and dinner were plentiful, lots of variety and very tasty. Yes it’s biased towards a more continental diet, but we could not fault any aspect of it. The staff are incredibly friendly, welcoming and keen to provide agreat service. An all round great hotel!
  • User:Danie E

    Trip type: Couples

    Amazing Hotel with outstanding service*****

    rating28 Apr 2026

    There are places you visit… and there are places that touch your heart.The Hotel Riu Palace Oasis is definitely the latter.This was our second stay—and the moment we arrived, it felt like coming home. Not in a superficial way, but in that deep, comforting sense of being truly welcomed and seen.The service is exceptional, but what makes this place so special are the people. Every single member of the team—without exception—is genuinely warm, kind, and incredibly friendly. You can feel that they care, and it makes all the difference.The hotel itself is a little oasis in the truest sense: a beautiful, expansive garden with majestic old trees, the soothing sound of the ocean, and a direct connection to the beach. It’s a place where you can breathe, slow down, and simply be.The rooms are spacious, peaceful, and thoughtfully maintained, and the housekeeping is impeccable—always attentive, always with a smile behind the scenes.And then there’s the bar… our personal favorite place to unwind. There is something so calming and special about it. The atmosphere, the gentle evenings, and most of all the people:José and his wonderful colleagues create moments you don’t forget. Their warmth, humor, and genuine kindness turn a simple drink into something meaningful.This hotel is more than just a destination—it’s a feeling.And for us, it has truly become a second home.We will be back. Without a doubt.♥️
  • User:Zac R

    Trip type: Family

    Excellent stay.

    rating17 Apr 2026

    I recently stayed at this hotel and had a pleasant experience overall. One of the best things about it was its location—it was just a short walk from the beach, which would be great for anyone planning to spend a lot of time by the sea, although I personally didn’t go very often.The hotel itself was quite large, giving it a spacious and comfortable feel without ever seeming overcrowded. It had beautiful gardens with a relaxing vibe, along with a nice interior and a well-kept bar area that was a good spot to unwind. The rooms were clean and well-maintained, which made it easy to relax during my stay. Everything felt fresh and tidy, and it was clear that the housekeeping staff paid attention to detail.The staff were polite, which contributed positively to the stay. They were kind and greeted me whenever I saw them.One thing that could have slight imprivoment is the canteen, which didn’t have many options, so it felt a bit limited at times.Its gym may be small, but it’s well-equipped and maintained, providing everything needed for a solid workout without feeling crowded or outdated. There are also 2 pools to enjoy that are clean and inviting , perfect for either a refreshing swim or simply unwinding by the water. One of the highlights, however, is the view from the room balconies. Absolutely stunning.My only complaint would be the WiFi. It was horrible. You had to sign up every time. Which wasted 5 mins of my life every time I did it.Apart from that very good stay. Clean room, nice bed,good location and nice staff. Online Reputation Management, Owner at Hotel Riu Palace Oasis, responded to this review Dear Zac,Thank you for choosing our hotel and for taking the time to share your kind observations. It is fundamental for us to know that our guests feel comfortable and well cared for during their stay. We hope you visit us again soon so we can offer you a stay even better than the last.Kind regards,Hotel Riu Palace OasisOnline Reputation Management
  • User:Global45140157845

    Trip type: Family

    Lovely hotel, friendly staff, good food …

    rating11 Apr 2026

    Hotel is very modern and well maintained. Rooms are spacious and lots of storage. Staff are very friendly. 3 pools, mini spa and gym. Great buffet breakfast and dinner.Easy access to the beach and local shops & restaurants- which offer variety for all budgets from everyday cages to 5* seafood dining, souvenirs to Gucci. If you are vegetarian and book to go to one of the hotel’s restaurants you need to let them know you are vegetarian in advance and then check when you get your food. The fusion restaurant knew we had a vegetarian and even that they didn’t like mushrooms, however still served them an appetiser of pheasant pate and caviar!! There are vegetarian options at the buffets but they are very carb based or just vegetables - they could do better in this front.A trip to Aqua world is great family fun and would recommend. We hired a self drive boat for a few hours and it was great! Warning: be aware for the early risers who place their towels on all the best sunbeds and then leave them unoccupied for hours on end. The hotel has no way of managing this. There are no clear signs to indicate this is not allowed - even though it is in their ‘rule book’ 🤣 and when you speak to the staff they say there is nothing they can do, just that you can go and move things yourself (which is not ideal!) It didn’t ruin the holiday but it was very annoying for many if the guests. The grounds are beautiful, calming and spacious - to make it even better they could use some of this space for a premium table tennis table, large drafts or some badminton, out of the way, but something for teens to do at the hotel. Final point - this is a very popular destination for Germans, so if you are not German and are looking to go and meet other families and make holiday friends then this is less likely here. Not an issue for us as we are quite happy keeping ourselves to ourselves, or not. Online Reputation Management, Owner at Hotel Riu Palace Oasis, responded to this review Dear guest,Thank you very much for choosing us, your feedback is the recompense that makes us want to continue working for our lovely guests.It is always a privilege to be recognized as a good hotel.Also, it is wonderful to read that you had a great time and enjoyed your holiday!Kindest wishes, Hotel Riu Palace OasisOnline Reputation Manager

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