


68+ photos
This attractive boutique hotel lies at an altitude of 1,100 m at the heart of the mountainous region of Gran Canaria. The picturesque town of San Mateo lies just 800 m away and the nearest beach is some 30 km from the hotel. Public transport departs from stops located 500 m away.

Calle El Arenal, 36
Check-in from 3:00 PM · Check-out by 12:00 PM

Calle El Arenal, 36
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
247 reviewsUser: Diptych
Trip type: Couples
Secret island of calm in back-of-beyond location
Fantastic, characterful place with great rooms and an unusual operating model that takes a bit of getting used to... We were particularly puzzled by the access procedure which (for us) involved waiting for some other guests returning so that we could get inside to find our own access details the other side of the locked external door. Very strange... That aside, everything else was perfectly to ou… Fantastic, characterful place with great rooms and an unusual operating model that takes a bit of getting used to... We were particularly puzzled by the access procedure which (for us) involved waiting for some other guests returning so that we could get insid…
User: Karen D
Trip type: Couples
Needs a bit of TLC
The hotel is located behind a modern housing development in an enclosed compound. Once inside the tight compound it is pleasant but the lack of outlook doesn't give it a rural feel.We tried to book dinner in advance for 19.30 but were told we needed to be there at 19.00 but a local restaurant would be open for dinner until late. We rushed from the airport to arrive for 19.00 but on arrival were to… The hotel is located behind a modern housing development in an enclosed compound. Once inside the tight compound it is pleasant but the lack of outlook doesn't give it a rural feel.We tried to book dinner in advance for 19.30 but were told we needed to be ther…
User: TimGUK
Trip type: Couples
Maybe ok in summer. Avoid in winter.
This hotel could be great but it falls down in too many critical areas. We arrived at night and the hotel is basically unmanned - just keys in a box. It was 6 degrees when we arrived and we were cold and wet. One room had no heating at all. The other was just warm enough (although damp). There was no hot water at all. The hotel is pretty and has character. The breakfast is decent and the staff we… This hotel could be great but it falls down in too many critical areas. We arrived at night and the hotel is basically unmanned - just keys in a box. It was 6 degrees when we arrived and we were cold and wet. One room had no heating at all. The other was just…
User: SianCaulfield
Trip type: Couples
The weirdest hotel I've ever stayed in. Do not stay here.
The website makes this hotel look so much nicer than it is. It has the potential to be beautiful but it is run down and not looked after. When we arrived, there was a poo from another guest in our toilet. Unflushed. The hotel isn't manned, there are staff around in the morning to cook breakfast - these women are lovely and do a great job but there is no-one else otherwise unless they are requested… The website makes this hotel look so much nicer than it is. It has the potential to be beautiful but it is run down and not looked after. When we arrived, there was a poo from another guest in our toilet. Unflushed. The hotel isn't manned, there are staff arou…
User: Samjam42
Trip type: Couples
Not what we expected, very disappointing breakfast
Booked this hotel based on the positive reviews but have just finished our 2 night stay feeling a bit confused. Pros first: if you have a car it's a good location to explore the mountains away from the tourists at the coastal resorts. Lovely friendly staff and it's certainly a quirky place with interesting buildings and gardens. Room was comfortable enough and large (though not luxurious). Honesty… Booked this hotel based on the positive reviews but have just finished our 2 night stay feeling a bit confused. Pros first: if you have a car it's a good location to explore the mountains away from the tourists at the coastal resorts. Lovely friendly staff and…
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