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Maspalomas Resort By Dunas

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Maspalomas Resort By Dunas

locationMaspalomas, Gran Canaria

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About Maspalomas Resort By DunasAbout Maspalomas Resort By Dunas

Location

This bungalow complex lies approximately 1400 m from Maspalomas beach and there is a hotel bus service 3 times a day. Faro II shopping centre as well as countless other shopping venues and links to the public transport network lie just a short distance away (100 m – 800 m). Playa del Inglés is 4 km from the complex.

Facility

A stay in an of the 207 bungalows will leave a lasting impression. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access (no extra charge) is provided to guests. Guests interested in excursions can get more information at the tour desk. A lift and wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the bungalow complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (on request and for a fee), a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A photocopier is available for guests' business needs.

Rooms

Rooms feature a living room and a bathroom. Air conditioning (no extra charge) ensures comfortable temperatures. A welcome gift awaits guests. In some rooms, a terrace provides additional space for relaxation. Guests are sure to get a good night's sleep in the sofa bed. Separate bedrooms are available. Children's beds can be provided at no extra charge upon request. A safe and a minibar are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a flatscreen television with satellite/cable channels and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products.

Sport

The freshwater pool area features outdoor pools, which are in part heated, as well as 2 children's pools. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. The complex offers an extensive outdoor sport and leisure programme, which includes bocce, beach volleyball and archery. For a fee, guests can also enjoy cycling/mountain biking, tennis, a putting green, paddle tennis and fishing. With water aerobics or, for a fee, windsurfing, jet skiing, banana boat rides and diving available, fans of water sports have plenty of options to choose from. The complex offers numerous indoor sports, including a gym, table tennis, darts, callisthenics and aerobics or, for a fee, billiards. The wellness area offers hammam, spa and aromatherapy (for a fee). Third-party operators offer hammam and aromatherapy. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco and a dance club.

Meals

Dining facilities include a breakfast room and a bar. Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A continental breakfast buffet provides many delicious reasons to rise and shine. At lunch and dinner, guests serve themselves at the buffet. Gluten-free meals, vegetarian dishes, lactose-free food and vegan food can be prepared on request. The show cooking is a particularly special attraction. For guests, international brands are included.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Maspalomas Resort By Dunas Amenities at Maspalomas Resort By Dunas

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Foyer

    • -

      Games room

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Small supermarket

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      All inclusive

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Evening Buffet

    • -

      Half Board

    • -

      Lunch Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Archery

    • -

      Billiards/Snooker

    • -

      Bocce

    • -

      Children's Entertainment

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      Children's Pool

    • -

      Cycling/Mountain Biking

    • -

      Darts

    • -

      Entertainment Programme

    • -

      Gym

    • -

      Heated Pool(s)

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Swimming Pool

    • -

      Table Tennis

LocationLocation

Map preview

Around this property:

Public Transport

150 m

Golf Course

300 m

Park

600 m

Bars / Pubs

1 km

City Centre

1 km

Nightclub

1 km

Restaurants

1 km

Shopping opportunities

1 km

Beach

1.4 km

Sea

1.4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1617

Very Good

1086

Average

386

Poor

133

Terrible

107

Recent Reviews: 3329

  • User:ohjo2015

    Trip type: Friends getaway

    A great hotel

    rating05 May 2026

    A last minute trip with 3 girlfriends for a great price. Pleasantly surprised with all aspects of this hotel.Lovely room and we got the block we requested (ground floor B) which gave us quick and easy access to the pool. Clean.Pool was lovely, ample sunbeds with no sunbed rush. Plenty for everyone.Food was lovely. Always something different and plenty of tables with no queuing for food.Drinks great, again minimal queuing involved. They have a 2 drink per person policy at the bars but it wasn't really enforced. Only gripe was plastic cups in the evening but was given a glass if asked for it. Fair range of cocktails but most were pre- maid and very very sweet. If you've got a sweet tooth I'm sure they'll be fine 🙂 Not really within walkable distance of beach but hotel provide a shuttle bus or they'll call you a taxi which wasn't expensive. Some nice designer shops near the beach with good sales on. I got the feeling the hotel wasn't full hence no queues for anything. Not sure whether it would be different in high season. Nevertheless it was a great holiday in which we chilled and recharged our batteries.

  • User:GiuAroud

    Trip type: Family

    Great stay!

    rating28 Apr 2026

    Had a wonderful one week stay here. Love the bungalows, very spacious and spotlessly cleaned daily. Lots of room and activities for little ones. Buffet is lovely and theme changes daily. Short bus ride to main part of town.Had a great time here and would definitely recommend! Dunas Hotels Resorts, Atención al cliente/recepción at Maspalomas Resort by Dunas, responded to this review Perfect, let's keep it punchy and direct. Here is a short, professional response for TripAdvisor without a personal greeting:Thank you for this wonderful recommendation! It is a pleasure to know that the spacious bungalows, our daily cleaning service, and the themed buffets made such a positive impression.We are delighted that the children enjoyed the activities and that the location worked well for your visit to town. We look forward to providing another great experience in the future!

  • User:Saar K

    Trip type: Family

    Holiday

    rating24 Apr 2026

    Nice accommodation and nice holiday Dunas Hotels Resorts, Atención al cliente/recepción at Maspalomas Resort by Dunas, responded to this review Dear 381saark,Thank you very much for your feedback. We are glad to hear that you enjoyed your holiday and found the accommodation pleasant.We hope to welcome you again in the future.Kind regards,IngridGuest Experience

  • User:Tara B

    Trip type: Couples

    Definitely not a 4*.

    rating21 Apr 2026

    Pros- accommodation good, small bungalow a stones throw from the quite pool. Inside accommodation could do with a freshen up and the bedroom door could of been repaired(punch hole) prior to our arrival. Everything worked inside, USB sockets, fridge,shower,safe all in good working order. Quiet pool okay, sun loungers comfortable. Always managed to get a sun lounger also loungers supplied with accommodation. Pool bar okay,good service,pleasant staff,drinks okay to. Location of hotel good, nice walk into the town -5euro taxi ride or 20min ish walk into the town- easy flat walk.Negatives- pool bar food poor- cold,not replenished,under cooked. Female chef not interested and most of the above was while she was on. Male chef,he was alot more proactive with regards to the food. Did approach customers service lady-even though she was very nice and listened thoroughly, unfortunately things did not improve. Went to get a plate for lunch but when I got one it was dirty, 4plates in still dirty, fifth time lucky, i gave them to the female chef who really wasn't bothered!. Also had to make up our own table as they were very slow sometimes in cleaning the tables and making the them up. Main restaurant- food only marginly better but nothing to write home about. Long wait for the show cooking. They didn't pre-empt quantity needed. Some parts of the dining room floor was not swept and cleaned sufficiently. Food still on the floor for a few days. No glasses of water on the tables in the evenings- self service. Entertainment and bar area- entertainment poor, usually finished around 9pm then the big lights would go on-got the impression they wanted us to go back to our room. No atmosphere in that area. Its all an open area so take a wrap or cardigan if night-time temps not good. Bar- utterly disappointing. Older male bar man really not interested in being nice or hospitable to customers. Tried telling us one night at 11.20pm that they were closing, we did remind them that the all inclusive closed at 12 midnight!! And we proceeded To order our drinks, which were served in plastic beakers. They had no ice available as they thought they could get away early. The female bar person was the best person there. Fully committed to customer satisfaction. One time at the bar we got plastic beakers again, when we asked for glasses we were told there wasn't any as they were all being cleaned. It could be a really good place with a few tweaks but we will not be returning. Dunas Hotels Resorts, Atención al cliente/recepción at Maspalomas Resort by Dunas, responded to this review Dear Tara, Thank you very much for taking the time to share your feedback regarding your stay. We are pleased to know that you appreciated several aspects of the resort, including the location and the facilities.We are sorry to hear that your overall experience did not fully meet your expectations. We take all guest comments very seriously, as they help us continuously improve both our service and the overall guest experience.Your feedback has been shared with the relevant departments for review.We hope to have the opportunity to welcome you again in the future and provide you with a more enjoyable stay.Kind regards,IngridGuest Experience

  • User:Wilco t

    Trip type: Family

    Fun and lively entertainment

    rating17 Apr 2026

    We had an absolutely fantastic time at this resort, and much of that credit goes to the entertainment team. What impressed us most was their incredible daily variety and the enthousiasm they all brought into all those activities.If you’re looking for a resort where the entertainment keeps things lively and enjoyable, this is definitely worth considering. Dunas Hotels Resorts, Atención al cliente/recepción at Maspalomas Resort by Dunas, responded to this review Dear wilcot869,Thank you for sharing your feedback. Your recommendation is valued, and we’re pleased to know the resort met your expectations. We will let our team know about your kind words. We look forward to welcoming you again in the future.Kind regards, MajaGuest Experience

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