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Parador De Cruz De Tejeda

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Parador De Cruz De Tejeda

locationCruz de Tejeda, Gran Canaria

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About Parador De Cruz De TejedaAbout Parador De Cruz De Tejeda

Location

The establishment is located in Cruz de Tejeda, 1,560 metres above sea level, almost in the exact centre of the island of Gran Canaria. It is set in a mountainous area overlooking the Roque Nublo as well as the gullies and cliffs leading down into the ocean. Places of interest include the Nublo Nature Reserve, which can be found near to the hotel, as well as the municipality of Tejeda, the Museo de Esculturas Abraham Cárdenes and the Ethnographic Museum. The Centro de Interpretación de Plantas Medicinales, the Cuevas del Rey, Roque Nublo and Roque Bentayga are all also worth a visit. The hotel is only 9 km from Tejeda, 35 km from Gran Canaria and 45 km from Playa del Inglés.

Facility

The hotel welcomes guests in a 5-storey building with a lift and 43 non-smoking rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include room service, an alarm call service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony or terrace is a standard feature of some rooms. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.

Sport

Excellent swimming awaits guests at the indoor pool (for a fee). The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and tennis are available. Sport and leisure facilities at the hotel include a gym and darts. There is a wellness area with a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments. Subject to charge: a spa. A dance club offers fun and entertainment.

Meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Parador De Cruz De Tejeda Amenities at Parador De Cruz De Tejeda

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Nightclub

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Housekeeping only upon request

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      Hygiene training for staff

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      Sanitiser dispenser

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Centre

9 km

Airport

55 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

638

Very Good

405

Average

137

Poor

66

Terrible

68

Recent Reviews: 1314

  • User:Roving43216522155

    Trip type: Couples

    Very disappointing

    rating30 Mar 2026

    The location was lovely, hence the 3* review but that’s about all. The room smelled sweaty when we went in. We booked a room and also half board. The meal on our first night was lovely. There weren’t enough staff as there was a large group of cyclists staying at the resort and the service was very slow but the food was good. The second day we decided to go to the spa for the hot tub, we thought this was included in the room rate, it wasn’t. We were asked to pay 70€ which is extortionate so we declined. We went down for evening meal, again just 2 people serving everyone including the cycling party. Our starters arrived, very nice. We both ordered steaks, 1 medium rare 1 well done. A couple came in around 10-15 minutes after us and sat a few tables away. About 20 minutes after our starters had been completed I noticed a waiter take steaks down to the other couple, there was a discussion and one of the steaks was taken back into the kitchen. A short while later another dish was taken out to the other table. About 25 minutes after that a waiter looked over at our table and noticed we were still waiting for our main course, shortly after 2 steaks came out. My partner’s steak was hot sadly mine was cold, it wasn’t even warm. I had a couple if bites and couldn’t eat it. I tried to get the waiters attention but he didn’t look at us. I got up and walked over to speak to him and explained my steak was cold, he came over and took it away along with my side dishes which were on the plate. About few minutes the plate came out, just the steak on the plate, the waiter said be careful the plate is hot. The plate was hot, the steak was lukewarm. They had put the steak on a new hot plate but my side dishes were missing. We had to share the remaining chips and vegetables between us. I ate it as I didn’t want to make a fuss but it was very disappointing. The other couple had obviously been served our steaks and my steak was sat in the kitchen until the other one was cooked. I had ice cream for dessert, 2 very small half scoops which had melted by the time I got them. The meal was very disappointing and not what we expected from a 4* hotel. When we woke up on our last morning it had been raining through the night, I walked over to the window and slipped. There was a large puddle of water which had come through the door onto the terrace and it had wet the curtains they were dripping. The seal in the door wasn’t good as it was windy and it was very noisy during the nights. Gonzalo Alejo Mielgo, Other at Parador De Cruz De Tejeda, responded to this review Dear Roving,Thank you for sharing your feedback and for highlighting the aspects you enjoyed, such as the setting and the dinner on your first night.We sincerely regret that several aspects of your stay did not reflect the comfortable and seamless experience our guests should expect. Your comments regarding the condition of the room, the dining experience, and the overall service are important to us, and we are sorry that they affected your visit.Regarding the spa, our goal is always to provide clear information and attentive service to ensure expectations are met throughout your stay; that is why we state both on our website and in booking confirmations that the spa circuit has a specific price and duration.As for the issues you experienced with your room and the impact of the weather, we regret the inconvenience this caused you. Our standards prioritize well-maintained facilities and attentive service at all times.We appreciate that you took the time to share your detailed feedback. Your perspective helps us maintain the level of hospitality we strive to provide.We look forward to the opportunity to welcome you back and provide you with a stay that fully reflects our commitment to excellent service.Sincerely,

  • User:Doug C

    Trip type:

    Amazing views and location

    rating26 Feb 2026

    We stayed for 4 nights with half board. Our room, 102 was on the lower level. It was very comfortable but there was often noise from what we believed was the pool filter since it was only one room away from the pool. Try to get a room with a higher number than 101 or 102. The meals, breakfast and dinner were always good. Breakfasts had a good variety of items and you can order al a carte as well. For dinners you get a choice of starter, main and dessert. Come hungry since the starters could be main course, they were so big. The quality and presentation were good. We would definitely recommend this Paradores to other travelers Gonzalo Alejo Mielgo, Other at Parador De Cruz De Tejeda, responded to this review Dear Doug,Thak you very much for sharing your opinion with tripadvisor community.We are glad you have enjoyed your stay and gastronomy and hope you visit us again on the future.Thanks and kind regards,

  • User:DebbieEmmie

    Trip type:

    Unforgettable experience

    rating18 Feb 2026

    Outstanding hotel. Room had an amazing view. Spa was excellent and we really enjoyed dinner. Bar became very busy at sunset, as you would expect with such a location, but this caused delays to service/cleaning tables. Rooms were big, spotlessly clean and had everything needed. Spa experience was amazing too. I would definitely return and recommend. Gonzalo Alejo Mielgo, Other at Parador De Cruz De Tejeda, responded to this review Dear DebbieEmmie,Thank you very much for sharing your opinion with tripadvisor community.We are glad you have enjoyed your stay, views and spa and hope you visit us again on the future.Thanks and kind regards,

  • User:Rachel C

    Trip type:

    A wonderful place to stay

    rating10 Feb 2026

    We loved this Parador. The views are extraordinary and unforgettable. The hotel is very comfortable and the staff, without exception, are friendly, efficient, polite and very hard working. The food was good. We have only two small gripes. There should be a bigger team of staff in the restaurant and cafe/bar - the staff are overworked and the small teams meant that it could be hard to get attention. It should be noted though, the staff never complained or were anything other than cheerful and polite. Also the location is beautiful but apart from walking and going to the spa there is little to do, it would be perfect if there was also a swimming pool Gonzalo Alejo Mielgo, Other at Parador De Cruz De Tejeda, responded to this review Dear Rachel,Thank you very much for sharing your opinion with tripadvisor community.We are glad you have enjoyed your stay and take note your comments.We hope you visit us again on the future.Thanks and kind regards,

  • User:matthewpetzold

    Trip type:

    3 days walking on top of the world - well almost!

    rating08 Feb 2026

    Well appointed hotel in superb location 5.000 feet above sea level - most of the time we were there we were above the clouds. Views to the coast and sea beyond, with distant views of Tenerife and Mount Tidie. Service at the hotel generally good and staff all welcoming. Gonzalo Alejo Mielgo, Other at Parador De Cruz De Tejeda, responded to this review Dear matthewpetzold,Thank you very much for sharing your opinion with tripadvisor community.We are glad you have enjoyed one of the most stunning views in Canarias, service and especially your positive opinion about Staff. We will tansmit and hope you visit us again on the future.Thanks and kind regards,

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