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Alhambra Palace Hotel

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Alhambra Palace Hotel

locationSpain, Granada

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About Alhambra Palace HotelAbout Alhambra Palace Hotel

Location

This charming historical hotel is located in the tourist centre of Granada and is situated in a forest. There are various shops, boutiques, bars, restaurants, nightclubs and public transport located in the surrounding area. There are ski slopes located 25 km away.

Facility

The hotel was built in 1910. 126 rooms, including 11 suites, single rooms and 114 double rooms, are located on 7 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Cleaning on departure is among the services offered. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, a spa and massage treatments. Ski lifts provide easy access to the pistes. A dance club offers fun and entertainment.

Meals

Various dining options are available, including a café and a bar. The restaurant has air conditioning and high chairs for children. Catering options include half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Alhambra Palace Hotel Amenities at Alhambra Palace Hotel

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

    • -

      Conference Room

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      Currency Exchange

    • -

      Disability-friendly

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      Foyer

    • -

      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

    • -

      Golf

    • -

      Gym

    • -

      Massage

LocationLocation

Map preview

Around this property:

Public Transport

15 m

Bars / Pubs

2 km

Restaurants

2 km

Nightclub

2 km

Shopping opportunities

2 km

Golf Course

15 km

Ski Area

25 km

Ski Lift

25 km

Cross-Country Skiing

50 km

Beach

60 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1081

Very Good

719

Average

263

Poor

96

Terrible

49

Recent Reviews: 2208

  • User:jimbomiy

    Trip type: Couples

    Beautiful property but disconnected communication and service

    rating27 May 2026

    The property itself is beautifully located, but the service consistency does not match a 5-star standard. There was an accounting error where our prepaid room was accidentally charged again, which we had to correct upon check in, we should not have to audit our own receipts. Additionally, the front desk told us we had a 20% F&B credit, but when we went for breakfast the host informed us it wasn't valid. Once seated, the host handed us the bill just 15 minutes into our buffet meal, making us feel incredibly rushed. The hotel needs better internal communication and training.

  • User:dalebnj

    Trip type: Family

    Staff didn’t seem to care

    rating26 Apr 2026

    Hotel is beautiful. Stayed 2 nights. On second night, another guest entered our room at 1 AM and staff did not take it seriously. Assumed we left door open (seriously) but said they would see why other key worked in our door! Very frightening. The lack of concern by the staff was as frightening. Also upon checkout they wouldn’t honor 20% discount on dinner. Said we ate at wrong place in restaurant! On the terrace instead in inside which was where they sat us! Hotel Manager, Owner at Hotel Alhambra Palace, responded to this review Dear Guest,Thank you for your thoughtful review.We are delighted to hear that you found our historic property beautiful, a testament to our commitment to preserving the heritage and elegance that have defined us since 1910.However, we deeply regret that your stay was not a positive one and sincerely apologize for the shortcomings you encountered. The security of our guests is paramount, and we are thoroughly reviewing access protocols to prevent such incidents. Regarding dining benefits, we clarify that terrace service follows a distinct pricing structure as indicated in our guest materials.Our panoramic terrace remains one of Granada's most celebrated spots, offering breathtaking views that complement our Andalusian cuisine inspired by centuries of tradition.We hope to welcome you back for an improved experience in the future.Best wishes,ALHAMBRA PALACE HOTEL, Director of sales

  • User:Christiane O

    Trip type: Family

    Food is no five star quality. Expensive and very poor

    rating18 Apr 2026

    Have been to the terrace for lunch. I have to say the toast was not tasty at all, the chips that came with it cold and I think maybe from the day before. They brought new once , at least they were tasty but far away from good. I ordered a lobster soup which was okay but no lobster was seen. I would never recommend this location high price for poor quality. It’s a shame for a five star hotel and I do hope they improve Hotel Manager, Owner at Hotel Alhambra Palace, responded to this review Dear Christian,Thank you for sharing your thoughts on your recent visit.We sincerely apologize that your experience fell short in several areas during your terrace lunch. Our team takes great care in preparing each dish with fresh, seasonal ingredients, and we regret we missed the mark with the toast and accompaniments. While we’re glad the replacement chips met better standards, they still weren’t up to our usual quality, which we take seriously.Your comments about the lobster soup have been noted, and we’re reviewing our preparation processes to ensure all elements meet expectations. Our restaurant prides itself on Andalusian-inspired cuisine, and it’s clear we didn’t showcase this fully during your visit. We’re committed to refining both our offerings and value proposition to better align with the high standards you rightly expect.We hope to welcome you back for an improved stay in the future. Kind regards,ALHAMBRA PALACE HOTEL, Director of sales

  • User:ingie_moon

    Trip type: Couples

    Fabulous hotel with incredible views.

    rating26 Mar 2026

    Just WOW! We chose the king size bedroom, city view room….we were blown away by the incredible views of Granada & the sky scape. The room was beautiful, comfortable and clean. The bathroom was luxurious. The whole hotel itself, clearly 5 star. We ate in the restaurant twice, a sumptuous dinner, and a delicious breakfast. Couldn’t fault the room, nor the hotel & the service. However, it was extremely expensive, so, we would only stay again for a special occasion. We have since found some equally gorgeous places to stay that we will try, at less than half the price. A highly recommended hotel if you have a high end budget! Hotel Manager, Owner at Hotel Alhambra Palace, responded to this review Dear Ingie, Thank you for taking the time to share your thoughts with us.We are delighted your experience matched the excellence we aim to provide.Our team takes pride in offering rooms that blend comfort with unique views of Granada. Your appreciation for the dining experiences and the serene atmosphere motivates us to continue crafting memorable moments.The feedback regarding our pricing is valuable as we strive to balance luxury with accessibility. We invite you to explore seasonal offers on our website for future special occasions.We hope to welcome you back on a future occasion for an improved experienceBest wishes,ALHAMBRA PALACE HOTEL, Director of sales

  • User:Mauro M

    Trip type: Couples

    Timeless Elegance, Absolute Standout

    rating03 Feb 2026

    Alhambra Palace Hotel is a straight 10/10 across the board. No weak links.The location is unbeatable, just steps from the Alhambra, which already sets the tone. From there, everything escalates. The atmosphere transports you to another era, but with style, comfort, and zero dust. Historic without feeling outdated. That balance is hard to pull off. They nailed it.The food is excellent, and the views over the Albaicín from the restaurant are simply spectacular. This is not a “nice backdrop” situation. It’s a full experience. The cocktail bar is perfectly executed, from the drinks to the ambiance. Calm, elegant, and intentional.Service is polished and natural, not forced. Special mention to Paco, the valet, who was genuinely great and added a personal touch that makes a difference.Everything works. Everything feels right. This is one of those places where you can tell management cares about details and consistency.Highly recommended. Staying here is not just convenient. It’s a pleasure. Hotel Manager, Owner at Hotel Alhambra Palace, responded to this review Dear Mauro,Thank you for taking the time to share your feedback.We are thrilled you had such a wonderful time at Hotel Alhambra Palace.It’s fantastic you appreciated our prime location near the Alhambra and the blend of historic charm with modern comforts. We take pride in offering a seamless experience where every element, from our dining options to the service team, works together to create memorable moments. Special shout-outs like yours for Paco mean the world to our team, as they reflect the personal care we strive to provide every guest.We hope to see you again soon for another enjoyable experience.Best wishes,ALHAMBRA PALACE HOTEL, Director of sales

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