Cedran

Recent Reviews: 218

• User:Expedition222302

  Trip type: Business

  Discriminatory and Unhygienic Stay at Hotel Cedran in July

  05 Jul 2024

  I recently stayed at Hotel Cedran in July, and I regret to say that it was one of the worst hotel experiences I have ever had. Here are the major issues I encountered:1. **Reception Service**: - The receptionist, Juan, was incredibly rude and unhelpful. He denied me access to the toilet, forcing me to relieve myself outside, which is both unprofessional and unacceptable. Later, I observed him allowing another woman to use the toilet, which suggests discriminatory behavior.2. **Room Conditions**: - The bed was infested with bugs, making it impossible to sleep comfortably and causing significant concern for my health and safety. - The room lacked proper ventilation and fresh air, making it stuffy and uncomfortable to stay in. - Overall cleanliness was poor, and the room did not meet basic hygiene standards.3. **Facilities**: - The parking situation was a disaster. It was chaotic and poorly managed, causing unnecessary stress and inconvenience. - The breakfast provided was substandard and did not match the quality one would expect from a hotel of this purported caliber.Given these issues, I cannot recommend Hotel Cedran to anyone. My experience was extremely disappointing, and I hope the management takes immediate steps to address these problems to prevent future guests from enduring the same issues.

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• User:dra_end2022

  Trip type: Business

  Shame on tourism in Granada

  18 Jul 2023

  I have been traveling in hotels for 40 years, I attended all the hotel management schools and for 30 years I have been dealing with projects in the field of tourism. I have never experienced or seen a worse hotel in my life and every normal country and tourist inspection should close such hotels immediately.We paid the hotel for accommodation and stay in advanceOur flight to Malaga was late and we politely contacted the hotels about the delay and indicated that we would arrive at nightWe got a phone call who will call us and open the hotel(in all announcements it is stated that the reception is open 24 hours a day and that it is physically open until 10 p.m.)No one answered at 1:30 a.m. We barely found accommodation in another hotel.The second morning when we arrived, the receptionist treated us like criminalsIt means thieves, robbers and people who have no place in tourism because they disgrace their country and their city and everything that has to do with tourism.We also experienced ethnic insults, insistence on communication only in Spanish, and an attempt to subvert an annex to the contract written in Spanish.We also reported everything to the police

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• User:Hadassaaaaaaa

  Trip type: Friends getaway

  Poor breakfast, bad servics no air in room

  06 Aug 2022

  Dont know why, felt like the receptionist hate my guts. From the second we arrived, they treated us like we are the most un-welcome. The room had one window to another wall and we had no air, there were bugs in our bad.The “breakfast” if you can call it that way cost us 10 euros each and include dry bread and cheese. THE WORST EXPERIENCE I’VE HAD in the lovely Spain.

• User:ProfessorSassaroli

  Trip type:

  Quality for money

  31 Aug 2020

  The hotel is very close to the city centre and they also have a car park next door .. very handy, and it usually come out at very interesting price. But walls are very thin so you have to hope not to have noisy neighbors, wi-fi does not work all the time, and the gentlemen at the reception wasn’t very helpful

• User:Liviawesome

  Trip type: Couples

  Zero service/overpriced (servicio al cliente=0/demasiado caro)

  09 Feb 2019

  Hotel itself is clean. The customer service is terrible. Website says there is parking; what it doesn’t tell you is that the parking may or not actually be available for you to use. We spent an hour trying to find parking, despite having chose this hotel for its advertised parking. Also, there is currently no working water in the hotel. The hotel staff failed to provide notice of the shut off. We have not been compensated or been given notice of when the water will be turned back on. El hotel está limpio. El servicio al cliente no existe. El sitio web pone que hay parking; lo que no pone en el sitio web es que puede ser que no esté disponible. Habíamos pasado una hora buscando parking, a pesar de que habíamos elegido el hotel por poder usar el parking. Actualmente, no hay agua en el hotel. No nos han avisado de que iban a apagar/arreglar el agua. Tampoco nos han dicho cuándo vamos a tenerlo de nuevo.

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