DWO Urban Granada

Name: DWO Urban Granada
Address: Camino de Ronda 107, Granada, spain
Telephone: +44-204-505-9777
Rating: 3.4

Granada, Spain

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About DWO Urban Granada

location

The central location distinguishes this city hotel, which is just a five-minute walk from Granada's diverse range of restaurants, bars and discos. The picturesque old town is only a short walk away and the tourist centre is around 10 minutes away. The nearest train station is approximately 1.5 km away and the nearest bus station is roughly 3 km from the hotel. Granada's airport lies approximately 120 km away.

facility

Guests have a choice of 8 suites, 12 single rooms and 59 double rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine, projector and photocopier is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and bathrobes are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 79 non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers golf. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. A dance club offers fun and entertainment.

meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at DWO Urban Granada

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Packaged meals
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Skiing
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Fridge
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  Safe
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
Transfers
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  Airport Transfers

Location

Around this property:

City Centre

500 m

Tourist Centre

900 m

Train Station

1500 m

Beach

50000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

152

Very Good

275

Average

170

Poor

Terrible

Recent Reviews: 764

User:Bridget J
Trip type: Family
Clean and nice
09 Sept 2025
Hotel was in the city close to many amenities,We stayed at the hotel for a week with my family, rooms were clean and food was delicious, we would also want to thank Celia our waitress in the restaurant for looking after us , all was top notch??
User:Alen L
Trip type: Couples
Don't miss
06 Nov 2024
Very well situated hotel in the old rown area. we cheated so used a public transport ( bus 9 and 30&32) to Alhambra which was optimal and preservating. Arwa around Chatedral of Granada is full of excellent bars & restaurablnts and taverns so you cant miss ...Take any fish menu...
User:Aortser
Trip type: Couples
They do overbooking (selling rooms after they are all booked)
12 Sept 2024
IN ENGLISHI booked and paid a room with these hotel through agoda.com. Then the hotel said that it was sold out and that they could not give me that room and invited me to talk to agoda.com. My advice to this hotel is that if they are sold out, they should inform agoda.com. By the way, my money from this booking is still not returned to me....You are warned...EN ESPANOLReservé y pagué una habitación en este hotel a través de agoda.com. Entonces el hotel dijo que no tenian mas habitaciones y que no me podían dar esa habitación y me sugirieron que hablara con agoda.com. Mi consejo a este hotel es que si no tienen mas habitacion, que informen a agoda.com. Por cierto, todavía no me han devuelto el dinero de esta reserva... Están avisados..
User:ccsclwns7773
Trip type: Couples
Ok hotel for a few days stay
10 Aug 2024
Nice hotel about 20-25 minute walk from the cathedral, not bang in the centre but not too far away.Bed was comfortable, shower good, had a safety box at night extra fee, tv was very small and not central to the bed so watching a bit of the Olympic Games was a tad difficult for my wife on the far side of the bed.The breakfast was an add on and nothing special, we had it as it was convenient but a lack of savoury items was a downfall. When compared to the breakfast we had in our previous hotel in Seville it was night and day.Overall this hotel is good but I would look for a hotel with a pool if I ever came to Granada again, and a better breakfast option.Staff were very helpful and friendly. Luis Tinas Sanchez, Director General at DWO Urban Granada, responded to this review Good afternoon. We are pleased to know that you liked the room in general. We are sorry that the location of the TV and the breakfast were not 100% to your liking. We strive every day to provide the service that our clients deserve. We will work to improve the different aspects that were not to your liking. Thank you very much for your comments, we hope to serve you on future visits to our city. All the best
User:rudixxx91
Trip type: Couples
Changes urgently needed
03 Jun 2023
The hotel has 2 strong sides: the location, and the staff. I must mention the Front Desk staff, very friendly and accommodating, with quick check in, and check out process. Whoever owns the place, has to bear in mind that even the most amazing staff will, sooner or later, stop covering up any other failures. Good staff members will start leaving the place for a better one as they will be ashamed to work at such a crappy place. I come from the hospitality industry, and I can clearly identify problems in the hotel, which is a low budget given by the owner/owners, or poor management. CLEANLINESS: In my opinion housekeeping staff is not given enough time to clean the rooms properly. When we checked in, the bed tables, including the phone, were literally covered with dust. Therefore there were ants in the room, and the bathroom ceiling and walls were full of mould. I don't understand, nowadays you can easily get environmentally friendly detergents for the mould, and for ants.BREAKFAST BUFFET QUALITY: Even though the variety of products was very wide, the quality was incredibly poor. The cheapest stuff that would be normal to get in the hostel or student sort of accommodation, but not in the 4 star hotel. Very bitter, and burned coffee from the self service coffee machine (1 out of 2 was out of order by the way), green clumps in scrambled eggs, and totally green, not ready to eat bananas.... All these should not be served in the 4* hotel. AMENITIES: We were quite surprised there was no ironing board in the room, normally there are 4* hotels. We asked Reception around 11pm about the possibility of getting it to the room, but the Night Receptionist was clueless where he could find it, and asked to come back in the morning. This situation should not happen as the night shift members should be most experienced, and most aware of all the hotel aspects. We could not wait to do ironing until the morning so I had to do it on the bed. Thank God we had an iron in the car so I was able to prepare our outfits for the wedding the following day. Luis Tinas Sanchez, Director General at DWO Urban Granada, responded to this review Good afternoon.We are very sorry, first of all, that your experience has not been as pleasant as we would have liked.Also tell you that there are many customers who shared our facilities on that date and their comments have nothing to do with yours.I could attach these comments about the food, room and rest of the hotel and it does not coincide with yours at all.In the same way, I reiterate my apologies and we will continue with our task of continuing to improve.All the best.