Eurostars Puerta Real

Name: Eurostars Puerta Real
Address: 24 Acera Del Darro, Granada, spain
Telephone: +44-204-505-9777
Rating: 4.3

Granada, Spain

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About Eurostars Puerta Real

location

This hotel is located in Granada's tourist area, just a few minutes' walk from the city centre, where a diverse selection of bars, restaurants and nightclubs are to be found. The cathedral is some 300 m away and it is 60 km to the nearest beach.

facility

18 single rooms and 48 double rooms are located on 5 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, a steam bath and massage treatments.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Eurostars Puerta Real

Facilities
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  Air conditioning
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Garage
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Wifi
Beauty and Spa
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  Massage
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  Steam and Sauna
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Room Facilities
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  Shower
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  Hairdryer
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  Minibar
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  TV
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  Room service
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  Slippers
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  Toiletries
Security
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  Security Guard
Sport/Entertainment
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  Sauna
Transfers
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  Airport Transfers

Location

Around this property:

Nightclub

500 m

Train Station

2000 m

Golf Course

13000 m

Ski Area

40000 m

Cross-Country Skiing

40000 m

Beach

60000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

182

Very Good

Average

Poor

Terrible

Recent Reviews: 299

User:wdscowboy
Trip type: Couples
Excellent value in great location.
03 Oct 2026
Excellent value for the money. Perfect location in Granada. All kinds of restaurants, bars and shops very close by including an El Corte Ingles department store just down the street. Our room was good sized (especially by European standards), very clean, and well-appointed with a comfortable bed. All staff were very friendly and helpful.
User:Captaincuddles55
Trip type: Couples
Great hotel
01 Oct 2026
Very nice. Clean. Good location. Buses outside and short stroll to centre. Breakfast was good. As always only scrambled eggs unfortunately no cooked eggs, bacon. Was luke warm if lucky.Rooftop bar only opens from 6pm. Nothing much thereFab local tapas bar 5min walk down to river
User:Explorer57107351941
Trip type: Solo travel
Good for business and to be close to Granadas shopping
01 Jul 2026
The hotel was located closely yo the heart of Granada where restaurants and shops are. I got a room overlooking the plaza - it was clean, comfortable and worth the value I’m paid. Hotel was clean and I had a good experience with breakfast. In general the staff was pleasant and kind. Not noisy at all
User:Huseyin M
Trip type: Friends getaway
Exceptional hotel
18 Jun 2026
Really enjoyed our stay here. Exceptional hotel.Hotel car park available but very little space available and tight room to manoeuvre and park. It might be extremely difficult or not possible with a longer or larger car.Receptionist went out of her way to provide us with extremely useful information about local attractions and the hotel. They spoke very good English and catered for all our needs, e.g. when requesting an iron and board.We booked a double room but they upgraded us for free. The rooms were amazing, well designed, extremely spacious, clean and modern. AC was great and rooms were well lit with modern furniture. They had all necessary amenities and more. Very good WiFi connection. Rooms were very quiet.Location is good. Many shops and restaurants within walking distance. About a 10-min drive to Alhambra, for around €6.The only negative was the breakfast. There wasn’t much variety, and some of the things were dry.If I ever visited Granada again, I would definitely stay here.
User:S8666IVmarcop
Trip type: Family
TYPICAL SPANISH UNKINDNESS
03 Feb 2026
We had booked a three-night stay from 5/02/2026 to 8/02/2026Due to one of our relatives’s SUDDEN passing on 4/02, we could not travel to Granada. I tried to cancel the reservation on the hotel website, but it did not work, therefore I contacted them via email, explaining the circumstances.They replied that I could not cancel the reservation free of charge, as this was possible until 2/02. They offered us a date change (to be made within 48 hours), but, given the situation we were facing, that was not acceptable for us, of course.I tried to explain our situation to them once again, but to no avail, they simply replied by sending me the invoice for our “non stay”, and by charging my credit card for the WHOLE amount.I may understand you cannot agree on a free cancellation, but a different solution could be certainly found. WAS A ONE-NIGHT PENALTY REALLY NOT APPLICABLE?!?!?! WHAT A SHAME….!!!!AFTER ALL, WE ARE DEALING WITH SPAIN AND THE SPANIARD, we all should not expect anything but unkindness and rudeness…Please stay away from this awful hotel, if you really need to travel to Granada (which I really recommend that you all do NOT)!!!!Marco Pedrazzini