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Axel Hotel San Sebastian

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Axel Hotel San Sebastian

locationSan Sebastian, Guipuzcoa - San Sebastian

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About Axel Hotel San SebastianAbout Axel Hotel San Sebastian

Location

Located in San Sebastian, this hotel is ideal for those in need of an adults-only holiday.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include medical assistance, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. Equipped with a telephone and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Wheelchair-accessible rooms can also be booked. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. A gym and aerobics are options as well. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium.

Meals

Dining facilities include a café and a bar. A fortifying breakfast is served daily.

Payment

MasterCard is accepted as payment at the hotel.

Amenities at Axel Hotel San Sebastian Amenities at Axel Hotel San Sebastian

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

211

Very Good

44

Average

25

Poor

20

Terrible

31

Recent Reviews: 331

  • User:astridOslo2024

    Trip type:

    rating17 Jul 2025

    This hotel had a great profile with accepting everyone and providing a spa very relaxed and calm for adults only. Also the rooms were nice and equioped with bathroom, separate shower and separate wardrobe. The snacks were nice and best quality of wine and champagne. Our adult daughter had a balcony ...
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  • User:Louise S

    Trip type: Family

    Great hotel

    rating05 Jul 2025

    Pillows a little hard but lovely hotel, v clean and staff friendly. Good location and breakfast nice choice, Could do with a bar thou Isidro Ruiz Llano, Atención al cliente/recepción at Axel Hotel San Sebastian, responded to this review Dear Excursion 633503,Thank you very much for sharing such...
    Read more

  • User:Molly F

    Trip type: Couples

    Decent Stay in a Handy Location – But Room Choice Matters

    rating03 Jul 2025

    We chose to stay at Axel Hotel San Sebastián for its good location and the appeal of a rooftop pool, and overall it offered decent value, especially considering the time we travelled.Unbeknownst to us at the time of booking, a Bruce Springsteen concert was happening during our stay, which significan...
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  • User:Helen W

    Trip type: Friends getaway

    Great hotel

    rating25 Jun 2025

    We stayed three days at this hotel spotlessly clean helpful staff and great roomsA little out of central San Sebastián but taxi was only 10 euro for four.We also walked a few times, not for the faint hearted as a steep slope on road back to hotel.The weather was not good so only spent a short time a...
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  • User:JohnOnWheels

    Trip type: Solo travel

    Stuck on the platform lift

    rating16 Jun 2025

    Conveniently located. Modern. Large accessible room and roll in Shower. Small underground parking.But on arrival I was told accessible room was at a mezzanine level off foyer. The Platform lift didn’t have a manufacturers plate with information, including max weight. Apparently there wasn’t an overr...
    Read more

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