Axel Hotel San Sebastian

Recent Reviews: 366

• User: Kim T

  Trip type: Couples

  Disappointing

  Pros - clean and tidy not only in rooms but throughout hotel. Staff nice.It was quiet did not hear any noise at all. Comfortable beds.Cons- the room we were in had the bed slanted and only one side had head space the other side had a gap in wall which went into bathroom with no side light or side table. In the room where shower was there were hangers to hang your clothes up. The fridge and safe we… Read morePros - clean and tidy not only in rooms but throughout hotel. Staff nice.It was quiet did not hear any noise at all. Comfortable beds.Cons- the room we were in had the bed slanted and only one side had head space the other side had a gap in wall which went int… Read more

• User: GrahamGallagher

  Trip type: Couples

  Great Hotel — Just Bring Earplugs and Don’t Bring a Car

  We stayed at the Axel Hotel San Sebastián and, overall, it’s a nice, modern hotel in a good location. However, there are a few things you may want to know before booking.Firstly, the hotel isn’t exactly advertised as a rainbow hotel, but let’s just say it doesn’t take long after arriving to realise there may be a rainbow somewhere nearby. ?? Absolutely no issue whatsoever — it just amused us that… Read moreWe stayed at the Axel Hotel San Sebastián and, overall, it’s a nice, modern hotel in a good location. However, there are a few things you may want to know before booking.Firstly, the hotel isn’t exactly advertised as a rainbow hotel, but let’s just say it does… Read more

• User: Melissa K

  Trip type: Couples

  A Beautiful Hotel that brought me joy!

  Exceptional stay at this really special hotel! The room was Beautiful with a very large waterfall shower and really comfortable bed! Only a short 7 minute walk directly to Concha beach. ( ask them at the front desk for the shortcut using the stairs as you take a LEFT out the front door of the hotel. Exceptional customer service And excellent care was given to us by Iagola at the front desk that he… Read moreExceptional stay at this really special hotel! The room was Beautiful with a very large waterfall shower and really comfortable bed! Only a short 7 minute walk directly to Concha beach. ( ask them at the front desk for the shortcut using the stairs as you take… Read more

• User: Paula W

  Trip type: Couples

  Fantastic

  We had a great stay. Staff were so lovely. Rooms great and the free sauna, steam and jacuzzi were fantastic. Breakfast was the best. Constantly refreshed and different and well worth it! Would stay again and or visit the other locations! Thank you Isidro Ruiz Llano, Director General at Axel Hotel San Sebastian, responded to this review Dear 61paulaw,Thank you so much for your wonderful review… Read moreWe had a great stay. Staff were so lovely. Rooms great and the free sauna, steam and jacuzzi were fantastic. Breakfast was the best. Constantly refreshed and different and well worth it! Would stay again and or visit the other locations! Thank you Isidro Ru… Read more

• User: Danielle C

  Trip type: Couples

  Out of the Way Upgraded Motel

  Pros: - Very helpful and friendly staff. They had a printed listed of recommended restaurants and went through a map with us on check in, and also discussed upcoming events. Ordered taxis for us as well. - Amenities include indoor and outdoor pools and a spa that you have complimentary access to but have to schedule, Did not use these Cons: - Further from the action than I realized. 8 min walk to… Read morePros: - Very helpful and friendly staff. They had a printed listed of recommended restaurants and went through a map with us on check in, and also discussed upcoming events. Ordered taxis for us as well. - Amenities include indoor and outdoor pools and a spa t… Read more