Pension Penaflorida

Recent Reviews: 54

• User:KDamay

  Trip type: Couples

  Fabulous hotel

  24 Jul 2022

  It’s our first time travel to Semarang.From check-in till check-out everything was perfect!services, food, room,Mr Faiq the General Manager and his staff was super kind and helpful....you name it its all worth it.Everyone and everything in Gracia made our stay perfect and we could not think of any better place to spend our leisure time. My husband and I would have come back here every now and then with our beloved fam :) can't wait to plan our next visit soon.

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• User:bigrat888

  Trip type:

  Great Service But Bed Uncomfortable

  29 Jan 2020

  The service is great, staffs are polite and responsive, breakfast is nice. However bed is uncomfortable, the mattress is simply too hard , I and my partner are getting backache after sleep on it for a night. Info Grasia, Manajer Umum at Hotel Grasia, responded to this review Thanks @bigrat888 for choosing Grasia Hotel. We will always try to provide the best servis and always try to correct what's in @bigrat888 favor

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• User:jcl820

  Trip type: Business

  Not clean or well maintained

  13 Sept 2019

  This is an older hotel in Semarang, outside of the hustle and bustle of the Semarang City central business district area. I am staying here for 2 nights for a conference, and while this has a lot of capacity for hosting multiple small events or a large gathering, I was very disappointed in the state of the guest room and in the bugs that were in the room especially. The meeting room furniture was also very old, stained, unclean. Not impressed Info Grasia, Manajer Umum at Hotel Grasia, responded to this review Thank you @jcl820, we will always try to correct what's in your favor. Apologies for any inconvenience. I hope in the future we can give @jcl820 , family and couleg the best

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• User:tunggul_bernanda

  Trip type: Family

  Old hotel

  15 Sept 2017

  Stay 3 days at the hotel for our nephew's wedding in semarang. the location of the hotel is strategic but there is no gocery store around the hotel. The hotel facilities are outdated and the towels look dull but the bathtub is good for its price. The breakfast is quite good and varied. Islamic concept hotel helped us because the hotel has a small mosque that is clean for Friday prayers. For a hotel on its price there is a newer hotel around, but for us this hotel is a best choice because the location is near to the wedding hall. Thank you MadaFOM, Front Office Manager at Hotel Grasia, responded to this review Dear Tunggul B,Assalamu alaikum Wr Wb. Thank you for taking the time to share your experience with us.We regret to know that your stay was not what you expected, on behalf of Management, we apologize for any inconvenience.We always try to accommodate the wishes of our guests and for the feedback points that you submit we have noted, as our future reference to better improve the quality of the hotel and prevent this recurrence in the future.On behalf of the entire team, again I would like to Thank you again for sharing your experience, and We look forward to welcoming you again at Hotel Grasia Semarang.Sincerely,Mada Front Office Manager

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• User:reprabowo

  Trip type: Business

  Good only for meeting/conference

  18 Jul 2017

  I visited this hotel for a meeting, the meeting room and services were excellent, but the room needs improvements. The bed sheet, room, carpet, and wall look and smell old. The passage from the hotel to the meeting room behind the hotel is a bit unsafe; a walking bridge would be best. MadaFOM, Manajer Kantor Depan at Hotel Grasia, responded to this review Dear Reprabowo,Assalamu alaikum Wr Wb. Thank you for taking the time to share your experience with us.We regret to know that your stay was not what you expected, on behalf of Management, we apologize for any inconvenience.We always try to accommodate the wishes of our guests and for the feedback points that you submit we have noted, as our future reference to better improve the quality of the hotel and prevent this recurrence in the future.On behalf of the entire team, again I would like to Thank you again for sharing your experience, and We look forward to welcoming you again at Hotel Grasia Semarang.Sincerely,Mada Front Office Manager

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