Pension San Sebastian Centro

Recent Reviews: 932

• User:bertaron

  Trip type: Family

  No complaints

  01 Apr 2026

  It has been a while since we stayed at a Hampton and this hotel didn't disappoint. It is in a convenient location so if you are in town on business this is a very good location. Some of the reviews did point out some of the rooms were dark in regards to lighting and I do agree but it wasn't too bad. The breakfast was very good. Cheese omlettes, oatmeal, waffle maker and something I never saw this in a hotel before but there were to go bags with a waffle and or bagel. For the business person on the go that would be fantastic. A great idea. General Manager, General Manager at Hampton Inn West Des Moines Lake Drive, responded to this review Dear Bertaron,Thank you for choosing to stay with us at Hampton Inn West Des Moines Lake Drive. We're delighted to hear that you enjoyed your stay and found our location convenient for your business needs. Our breakfast offerings, especially the to-go bags for guests on the move, are something we're quite proud of, and we're thrilled you appreciated them. While some rooms may have varying lighting, we’re glad it didn’t impact your overall experience. We look forward to welcoming you back on your next visit!Warm Regards,Ashley BogenerGeneral ManagerHampton Inn West Des Moines Lake Drive

  Read more

• User:Hammy6

  Trip type: Couples

  Great Location, But Sports Teams Made It Unbearable

  11 Feb 2026

  The hotel is in a good location and the price was very reasonable. The room itself was okay, though it felt quite dark. The bathroom was painfully small with little to no counter space, which made it inconvenient to use. While the room seemed fairly clean overall, I was disappointed to find a large stain on the mattress.The free breakfast was a positive — it was hot and had good options.Unfortunately, the biggest issue was the noise. A full sports team checked in during my stay, and they were placed not only across from my room, but all around my room, including both rooms next door. From the moment they arrived, kids were running in the halls, screaming, and knocking on doors. On top of that, the rooms where the sports teams were staying were left open for hours with people talking loudly and playing music. Once all the kids finally settled down, the parents were up talking loudly and slamming doors late into the night. Road noise was also fairly loud (thankfully I had a white noise machine).While the price and location were good, the overall experience was disappointing. With so many other hotel options in the area, I would choose to stay elsewhere next time. General Manager, General Manager at Hampton Inn West Des Moines Lake Drive, responded to this review Dear Hammy,Thank you for sharing your thoughts with us. It's great that you enjoyed the delicious breakfast offerings, and our team will be thrilled that they made a positive impression on you. However, we regret that your stay was not entirely satisfactory. We understand how important a bright and spacious room is for your comfort, and we are sorry the room did not meet these expectations. Our management team is planning renovations soon, which we hope will address these concerns. We will certainly consider your feedback as we continue to improve our services. Please feel free to reach out to us offline if you'd like to discuss your experience further. We truly hope to have another opportunity to change your perceptions in the future.Warm Regards,Ashley BogenerGeneral ManagerHampton Inn West Des Moines Lake Drive

  Read more

• User:Melanie M

  Trip type: Friends getaway

  What a great stay under medical stress!

  10 Feb 2026

  This hotel was amazing! We were able to check in 5 hours early, which was such a blessing as I was having eye surgery, at a local facility. The reason for our stay was for medical. I was so comforted being able to check in early and get settled and calm before my surgery. The front desk lady was super friendly and polite, and put my mind at ease. The rest and sleep I got after my surgery was ideal. The hotel was quiet and I was at peace. The morning breakfast buffet was. incredible! I've never seen such a spread! The food was all well-prepared, fresh and the facilities were immaculately clean! I'm already planning to stay here on my second surgery in a couple of months! I love this Hampton Inn! General Manager, General Manager at Hampton Inn West Des Moines Lake Drive, responded to this review Dear Melanie,Thank you for sharing your wonderful experience! I'm thrilled to hear that our team was able to make your early check-in smooth and stress-free, especially given the importance of your visit. It’s fantastic to know that our front desk staff could provide you with comfort and ease. We're delighted that you enjoyed a restful stay and found our breakfast buffet to be impressive and satisfying. Looking forward to welcoming you back for your next visit. Wishing you a speedy recovery from your surgery!Warm Regards,Ashley BogenerGeneral ManagerHampton Inn West Des Moines Lake Drive

  Read more

• User:Dean S

  Trip type: Couples

  Fun.

  04 Nov 2025

  Yes! It was wonderful DJ the front desk man was hospitable and delightful, as the rest of the staff was very kind. The room seemed kind of small for a king, it was clean, but the bed was a bit uncomfortable. Overall, our stay was still good. The people made it super.. General Manager, General Manager at Hampton Inn West Des Moines Lake Drive, responded to this review Dear Dean,We're thrilled to hear that your stay was wonderful and that DJ and our staff left such a positive impression. It's great to know that their kindness contributed to your enjoyment. We appreciate your feedback regarding the room size and bed comfort, and will look into these aspects. Thank you for highlighting the cleanliness and for your overall positive experience.Warm Regards, General Manager Hampton Inn West Des Moines Lake Drive

  Read more

• User:estherruthking78

  Trip type: Family

  Outstanding service

  03 Nov 2025

  We are so loving it here! The hotel room is so clean and spacious for a family of 4. Upon arrival Paige was excellent at her service. We felt so happy and glad for her outstanding service. She was kind, helpful and had gone beyond to ensure we had an amazing stay here. Breakfast was delicious with variety of choices. This is the best hotel for it's flexibility as we can use the amenities till midnight. Staffs are so friendly and helpful. We are definitely recommending to friends and family visiting Des Moines!🤗

  Read more