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El Puerto Ibiza Hotel & Spa

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El Puerto Ibiza Hotel & Spa

locationSpain, Ibiza

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About El Puerto Ibiza Hotel & SpaAbout El Puerto Ibiza Hotel & Spa

Location

This hotel is situated in a central location, close to the harbour (250 m) and in one of Ibiza's side streets. In Ibiza's famous old town, guests will find plenty of shopping and entertainment venues, just 300 metres away. It is possible to reach the nearest beach (about 2.5 km away) with one of the ferry services. The nearest public transport links are just a stone's throw from the hotel.

Facility

6 single rooms and 93 double rooms are located on 6 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. The rooms have a double bed and a sofa bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, cycling/mountain biking, golf and horse riding are available. Sport and leisure facilities at the apartment hotel include a gym, yoga and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Entertainment options and leisure facilities include a dance club and a nightclub.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Half board is offered as a catering option. A delicious and varied buffet is prepared for breakfast and dinner.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at El Puerto Ibiza Hotel & Spa Amenities at El Puerto Ibiza Hotel & Spa

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

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      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

    • -

      Gym

    • -

      Horse Riding

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      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Bars / Pubs

100 m

Shopping opportunities

100 m

Restaurants

100 m

Public Transport

400 m

Nightclub

800 m

Beach

2 km

Golf Course

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

5

Very Good

2

Average

3

Poor

2

Terrible

5

Recent Reviews: 17

  • User:joprice15

    Trip type: Couples

    Our holiday

    rating18 May 2026

    Excellent hotel, facilities were great!! Enjoyed the spa very good. Hotel is close to dalt villa, and the views up there are spectacular and some lovely restaurants. Breakfast was 10/10 everything you need. It is in a noisy area but we are in a city, we just used our ear plugs at night time. Staff very attentive and reception were friendly and helped us with car hire to. Room was very modern lots of coffee and tea. Would definitely come back here. Loved it the only downfall was the pool was freezing which was a shame as I love a swim

  • User:MylifeasBent

    Trip type: Couples

    Not worth another visit

    rating11 Apr 2026

    My stay at Eurostars Puerto de Ibiza was unfortunately marked by a serious lack of sleep and an overall feeling of poor service.The main issue was the temperature in the room. The air conditioning was set to heating only, and we were advised by staff to simply open the window. This was not a viable solution, as the hotel is located next to several bars with noisy guests, a supermarket, luggage storage, and heavy traffic including motorcycles and cars. We could even clearly hear conversations from other guests on nearby balconies. The noise continued throughout most of the night and only quieted down between 3:00 AM and 5:30 AM, resulting in very limited and poor-quality sleep.The breakfast buffet, however, was very good, and the staff there were active, attentive, and genuinely friendly – definitely one of the highlights of the stay.Unfortunately, the reception experience was the opposite. The staff seemed indifferent and not particularly welcoming, mostly focused on their computers. There was barely any interaction, not even during check-out, where you would normally expect at least a basic level of engagement.The room itself was okay, but it was difficult to see how it qualifies as “Deluxe” as described in the booking. We had to ask for coffee every day, and only one cup per person was provided daily. The bathroom also had a leak, which appeared to have been there for some time, as the nearby furniture showed visible signs of water damage.The pool area was locked during our stay, which was disappointing—especially as the weather was nice. It would have been appreciated just to have access to the area, even without using the pool.Overall, the hotel does not meet expectations. The lack of proper sleep due to constant noise, combined with poor handling of indoor climate and an unengaged reception team, significantly impacted our stay and overall vacation experience.

  • User:David M

    Trip type: Family

    Unfriendly vibes

    rating16 Oct 2025

    We stayed an emergency night during the floods in October 2025. With the goal of getting warmed up we bought four spa access tickets during the booking process, only to find out that kids needed to be over 16. We were then offered breakfast instead, but found out that breakfast is quite a lot cheaper than spa access, which does not very customer-friendly.We found reception staff quite unfriendly and stand-offish. A small smile would have gone a long way in a moment like this flood. I also noticed that we heard people talking in the next room, so the walls must be quite thin.

  • User:Alex V

    Trip type: Solo travel

    Scam company

    rating23 Sept 2025

    Scam company. They offer you one price and then just before offer you an upgrade. The upgrade on their site says it’s free but then I got an email saying the price increased by 450E. I called the reservations number who say only the hotel can help. The hotel doesn’t answer.

  • User:Nick M

    Trip type: Couples

    Good but vibrated at night

    rating27 Jul 2025

    Well kept hotel but be warned, there are some very loud nightclubs nearby. The noise was vibrating up through the floors and walls. Another point which is my fault is we booked a double room (which implies double bed) but in smaller print it said two single beds. Staff, reception and coffee area good and location excellent for access to old town and ferries.

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