Located next to the Castillo de Santa Catalina, the views from the hotel are superb in all directions. A 10 minute drive takes you down into the town.Spacious suites and enormous public rooms/spaces make you feel like you are staying in a medieval castle.The main drawback was the service - Reception was good, but the Restaurant always appeared understaffed. They were friendly enough, but always rushing about.We visited before the pool area was opened for the summer and this facility would make a nice addition when operational.
User:708katarzyna_
Trip type: Couples
Lovely stay in Parador
12 Mar 2026
The hotel’s location is truly spectacular—set high on a hill above the town, it genuinely feels like staying in a real castle, which makes for a fantastic and memorable experience. The interior design is beautiful as well, and the bar area is impressively large and spacious, allowing everyone to find a comfortable spot to relax. The rooms were also generously sized and offered gorgeous views.There were just a few small details that could make the stay even better. A kettle in the room would have been a nice addition. We also found that the shower water temperature could be slightly warmer, as it felt a bit cool at times. At breakfast, the selection of fresh vegetables (such as tomatoes or cucumbers) and fruit was quite limited, so expanding this offering would improve the experience.
Carmen Méndez, Director General at Parador de Jaen, responded to this review
Thank you very much for your kind comments about your stay. We are delighted to hear that you enjoyed the unique location, the historic atmosphere of the building, the spacious bar area, and the beautiful views from the rooms. We also truly appreciate your helpful suggestions. Please note that a kettle can be provided in the room upon prior request at reception, and our team will always be happy to assist with this. Your observations regarding the shower temperature and the breakfast variety have also been noted and shared with the relevant teams, as feedback like yours helps us continue improving our guests’ experience. We hope to have the pleasure of welcoming you back again in the future. Kind regards.
User:bluesea s
Trip type:
A place to make wonderful memories in the old castle
06 Mar 2026
Jaen Parador was such a wonderful place that the inconvenient road I had to drive through to get there felt like a non-issue.My only regret was that I couldn't fully enjoy the Parador because of the short trip.
Carmen Méndez, Director General at Parador de Jaen, responded to this review
Thank you very much for your kind review! We are delighted to hear that your stay at the Parador of Jaén was such a special experience and that the unique setting of the old castle helped create wonderful memories. The road to the Parador can indeed be a little adventurous, but we are glad to know it didn’t take away from your enjoyment once you arrived. It would be our pleasure to welcome you back in the future—hopefully for a longer stay so you can fully enjoy everything the Parador and its surroundings have to offer. Warm regards,
User:Gretchen D
Trip type:
Spectacular Views - inside and out!
26 Feb 2026
The Parador De Jaen visually delights with the awe-inspiring vaulted ceilings in the bar and lounge and the magnificent vistas, town and mountains seen from every vantage
Carmen Méndez, Director General at Parador de Jaen, responded to this review
Thank you for your review regarding Parador de Jaen, a castle perched on top of a mountain with 360-degree views. The exterior is sublime. Views towards Jaen town on one side and the hills and countryside on the other. The rooms are very well presented and modern but with a historic feel. The internal facilities and decor are beautiful. From the lounge areas to the historical paintings, the restaurant and bar area, everything is special. We are looking forward to welcoming you back to Paradores. Kind regards.
User:infoV6751WV
Trip type:
Parador de Jaen.
18 Jan 2026
Excellent, very friendly and service minded staff. Good food, nice rooms, stunning location, the only thing was that We were unable to lower the temperature, it was preset at 22 degrees, so it was a bit too warm for good sleep.
Carmen Méndez, Director General at Parador de Jaen, responded to this review
Thank you very much for taking the time to share your review. We are pleased to learn that you appreciated the friendliness and service orientation of our staff, as well as the quality of the food, the comfort of our rooms, and our location. We also thank you for your valuable feedback regarding the room temperature. We regret that this aspect impacted the quality of your sleep and will carefully consider your comments as part of our ongoing efforts to enhance guest comfort. Should you visit us again, please feel free to contact our team during your stay, as we will be glad to assist whenever possible. We look forward to the opportunity of welcoming you again in the future. Kind regards.