centrally located, noisy hotel. There is no other option than all tiles and marble on the floor and wall, which resonates enormously. And why do people always have to slam doors? I would inform my guests' to this upon check-in. breakfast is ok. parking space under the hotel, it takes some searching and fitting and measuring with the car.
Hotel- cmanager, Owner at Hotel TRH Ciudad de Baeza, responded to this review
Dear Guest,We would like to thank you for taking the time to leave this review about your recent visit.We are glad to hear that you appreciated our central location, which allows our guests to easily explore the beautiful city of Baeza. Our hotel is indeed situated in a historic building, which features marble and tile flooring as part of its unique charm. We understand that this can sometimes cause noise, and we apologize for any inconvenience this may have caused during your stay.We are pleased to know that you found our breakfast satisfactory and were able to make use of the parking facilities available at our hotel. We will take your feedback regarding door slamming into consideration and will work on ways to remind our guests to be mindful of noise levels.We hope to welcome you back.Best wishes,
User:Erik H
Trip type:
Listen to your clientele, please
07 Feb 2023
Big hotel, former convent, smack in the middle of the medieval town of Baeza. Reception people: friendly, helpful. Rooms are reasonably big, slightly outdated and definately worn. Bathrooms are fine. The corridors are long ( former convent, indeed) and echo every footstep - very audibly. The breakfast is good and varied, the breakfast room, the lobby, the restaurant and the bar are austerely furnished, without a trace of homeliness or cozyness. This place caters mainly to big (bus-) travelgroups - and obviously no one expects you to stay more than one more night. The wifi system is a disaster. It is wholly inadequate in capacity and speed for such a big place. It hardly works, and it has not worked well for quite some time now ( we were told by a staff member) Read the older comments on Tripadvisor: this has been going on for some time now. Listen to your clients, please. A system upgrade is a relatively small investment. For now, you get one dot only from us because of poor client orientation.
TRH CIUDAD DE BAEZA TRHBAEZA, General Manager at Hotel TRH Ciudad de Baeza, responded to this review
Dear customer I am very sorry for the inconvenience caused by the problem with the wifi. We are waiting for the technical service to give us the solution.
User:David T
Trip type: Couples
Noisy room
20 Oct 2022
Generally a good experience. However, be aware that the rooms facing the road outside were and probably always are very noisy. The sound of cars driving past and people walking and talk seemed to go on all night. It was the worst night's sleep of our trip.
TRH CIUDAD DE BAEZA TRHBAEZA, General Manager at Hotel TRH Ciudad de Baeza, responded to this review
Thank you for your comment.
User:Kelilans
Trip type: Couples
Good looking place
18 Jun 2022
Very nice place. The building is beautiful, ideally located. The rooms are nice and comfortable. The breakfast buffet was generous, the staff was friendly. We decided to treat ourselves with an extra night.The only down side: the parking has a really narrow and difficult access, we were not comfortable to use it and went to the public garage at walking distance.
TRH CIUDAD DE BAEZA TRHBAEZA, Director General at Hotel TRH Ciudad de Baeza, responded to this review
Thank you
User:JOFK663
Trip type: Family
Oddly unhelpful
27 Oct 2021
This place is in many ways a lovely hotel. But unlike other reviewers we found the staff oddly unhelpful, eg- refused to help arrange a taxi for us back from visit to Ubeda (5 km away) - shrugged and said maybe we could take a bus- refused to make up two adjacent twin beds up as a double bed- refused to allow children to swim in the advertised swimming pool, on the grounds that it isn’t summer (daytime temperature 23 degrees in Baeza in October), even though pool was clearly still full and functioningSome flexibility on all these things would have been nice!
Baeza, Jaen
About Trh Ciudad De Baeza Hotel
User Rating & Reviews
15 Sept 2023
07 Feb 2023
18 Jun 2022
0204 505 9777