Xauen

Name: Xauen
Address: Plaza Dean Mazas, 3, Jaen, spain
Telephone: +44-204-505-9777
Rating: 3

Jaen, Spain

Share this Deal share

About Xauen

location

This historic hotel is located in the city centre, next to the Plaza de la Constitución. It lies near both the old town and the business district, and guests will find a range of restaurants, bars, shops and tourist attractions within the immediate vicinity. Granada is 90 km away.

facility

The hotel welcomes guests in an 8-storey building with a lift and 35 non-smoking rooms. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, room service, an alarm call service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, massage treatments, a solarium and hiking.

meals

Various dining options are available, including a breakfast room and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Xauen

Facilities
- -
  Air conditioning
- -
  Lobby
- -
  Shops
- -
  Conference Room
- -
  Room Service
- -
  Laundry Service
- -
  Garage
- -
  Pets
- -
  Elevator/ Lift
- -
  Ironing services
- -
  Laundry
- -
  Newspaper
- -
  Parking
- -
  Smoking rooms
- -
  Wifi
Beauty and Spa
- -
  Massage
Business Center and Conferences
- -
  Business Center
Common Area
- -
  Library
- -
  Reception
- -
  Sun Deck
General Services
- -
  Concierge
- -
  Doctor on call
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Wake-up Call / Service
- -
  Wheelchair
Hygiene
- -
  Contactless check-in/-out
- -
  Protective equipment for guests
- -
  First-aid services
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Continental Breakfast
- -
  Bar
- -
  Cafe
- -
  Restaurant
Object Information
- -
  Fax
Payment
- -
  ATM
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  Safe
- -
  TV
- -
  Closet
- -
  Fireplace
- -
  Room service
- -
  Toiletries
Security
- -
  Fire extinguishers
Shopping
- -
  Souvenir shop
Sport/Entertainment
- -
  Tanning Studio/Solarium

Location

Around this property:

Bars / Pubs

20 m

Restaurants

20 m

Park

150 m

Shopping opportunities

500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 249

User:Jonathan P
Trip type: Family
Run down but phenomenal customer service
29 Jul 2024
This hotel has seen its best days, we had three rooms and they all reeked of cigarettes and very strong cleaning products. The walls and interiors were water-damaged.Although the terrible hotel experience I want to give a shoutout to Alicia in the reception that was super helpful and extremely service-minded to all our requests and questions!
User:Gooner64Andover
Trip type:
very poor rooms
19 Nov 2022
worst hotel room we have stayed for 30 years, in fact the room probably has not been upgraded in that amount of time. the reception area looks great, but as soon as you get out of the lift the smell hits you, open the door and the decor looks like something out of the 80's 2 star hotel, bed very uncomfortable, very cheep mattress, bathroom pokey, cant even sit on the toilet properly. I would definetely not stay here, find somewhere else.
User:605rennyb
Trip type: Solo travel
Staff need training.
02 Dec 2021
Great location, value for money. Staff are useless. Breko is bread and a brew. And it doesn’t have a car park, it has a car park near by, but what hotel doesn’t, but for a cheap hotel it is in a great spot. Rooms are dated like a lime green bathroom.
User:CenturionManchester
Trip type:
Substandard Visit
16 Jul 2021
Disappointing hotel in the middle of Jaen. Very hard to find even with sat nav as most of the city centre is a one-way system with numerous traffic restrictions. Parking is in an underground garage about 50 metres from the hotel and is chargeable. Our small room was in need of a lot of TLC. Dated furniture, holes in the wall, a safe that did not work, sockets with no power and pathetic air conditioning. We were only staying one night otherwise we would have requested a change. Breakfast had a very restricted menu and you had to obtain coffee, tea etc from a vending machine (no charge). All in all a substandard experience and one that we would not wish to repeat.
User:Vitor A
Trip type: Business
Not going another time
14 Mar 2020
Probably the only thing I’ll remember on the positive side it’s the hotel’s location; quite convenient walking distance to the main tourist sites.The hotel has serious problems with plumbing. In the room where I stayed two nights, the cold water didn't work at all, meaning that I only had boiling water - I had to wash myself with a damp towel because it was impossible to shower. As there was no cold water, the flush toilet was always empty - I had to use the paper basket as a bucket ... I only stayed the second night, because I had made a non-refundable reservation. I will not return to this hotel, nor will I advise it my friends; perhaps I will advise it to my enemies ...