What an amazing and relaxing hotel with friendly professional staff.This hotel exceeded our expectations from start to finish!Reception staff were helpful and friendly nothing was too much trouble.Room are modern and clean with views to dies for whichever side ypu stay on...The pool and jacuzzi are amazing there are plenty of sunbeds next to it is the chill out area which is lovely. The bar area is nice so relaxing and the drinks are incredible a big shout out to Patrick who really looked after us...The restaurant is really classy and had fabulous food at all meal times and the restaurant staff worked so hard and are lovely. I would take a trip to la Marina while there it was beautiful. All in all we had a fab time and can wait to go back at somepoint. Thanks everyone, regards Julie, John Jack and Joe Lawrence x
Atención Clientes, Owner at Poseidon La Manga Hotel & Spa, responded to this review
Dear Julie, John, Jack, and Joe,Thank you for sharing such warm feedback about your stay with us. We are delighted to hear that your experience felt relaxing from start to finish and that our team’s hospitality stood out.It is wonderful to know you enjoyed the modern, clean room with beautiful views and had a great time by the pool and jacuzzi. We also appreciate your kind words about the chill-out area and bar, and we will be sure to recognize Patrick for his attentive service.We are thrilled that the restaurant impressed you across all meal times and that our staff made you feel well cared for. Your note about visiting La Marina is a lovely touch and will inspire other guests.We are grateful for your recommendation and can’t wait to welcome you back for another fabulous stay.Atentamente,Atención al cliente del Poseidón La Manga Hotel & Spa
User:Neil F
Trip type: Couples
La Manga becomes very quiet with closed shops in October.
16 Oct 2025
With my Partner, we attempted to do our homework before booking.The pictures and video of the place are realistic.There are only ten free parking spaces outside the hotel on the road, but lots of side roads have street parking.Reception process was very smooth and professional. The restaurant decor is reminiscent of art-deco places, with fancy ceiling light fittings.The food selection was variable but frequently did not match the description on display cards or external tv screens. For example Rice Pudding comprised red melon and strawberry mousse tasted and looked like chocolate mousse.The ancient chairs are very heavy and all make squeaking noises.Nearly opposite the Hotel on the main road is a small bar which really prefers loose change for drinks, than notes.Next to that open for four hours a day is a odds and ends shop.We visited the Hotel Spa which requires skull caps to be worn. They provide towels and can sell some caps for €3.The large spa pool area is heated very well, but next is an extreme refridgerated pool.The Spa Staff are very friendly and professional, explaining all the details including lockers security.Views are either the Med Sea, which involves watching the passing traffic or the Lagoon side overlooking nearby houses, which is a quieter side.The bar area has lots of tables with hard chairs. The acoustics are very echo ish. The Hotel does not have a quiet comfy "library" area with soft chairs, except in the front lobby area. The bar area is subject to cold air conditioning.
Atención al Cliente Hoteles Poseidon, Marketing at Poseidon La Manga Hotel & Spa, responded to this review
Hello,Delighted to hear you found the booking process smooth and our restaurant's decor appealing. We certainly strive to make our guests' stay a memorable one. Regarding the food descriptions, we aim to provide a variety of choices and it seems we might have had a slight mix-up. We appreciate your feedback on this.We're glad you appreciated our Spa's amenities and services, and found our staff friendly and professional. It's heartening to know that the views of the Med Sea and the Lagoon side added to your stay's charm.Your comments about the seating in the bar area and the chair noises are taken into account. It helps us to improve and evolve the hotel to better suit our guests' needs.Thank you for choosing our hotel and we hope to have you back soon.Atentamente,Atención al cliente del Poseidón La Manga Hotel & Spa
User:Richard N
Trip type: Couples
RELAXING HOTEL IN A QUIET AREA
16 Oct 2025
RELAXING HOTEL IN A QUIET AREAWe stayed in Hotel Poseidon in La Manga (Mar Menor) near Murcia and Cartagena and Alcazares! for 3 days in October.Check in went smoothly and very quick indeed our room was ready all this was before 12 p.m.This was for our 10th anniversary and we was looking forward to it, However our room was filthy, sand everywhere and the glasss doors to the balcony was very moldy and unclean in the centre part where they Join, The shower and Bidet had a plug in it which was jammed and un able to open to let the water out unless you had a pair of scissors or a screw driver. The maid came and cleaned the room again but explained there was nothing she could do about the outside door dirt and the shower and bidet. We got a bottle of Cava from the Director as a way of an apology unexpected and appreciated plus we got 2 glasses of cava as a welcome gift which everybody got, but we were suppose to get 1 bottle of water per day which we only got twice and not three times plus the coffee and tea was not replaced and NO milk so we had to go out and buy some milk and tea and coffee, No cola cao (Hot chocolate) or Decafinated coffee just 2 packets of a disgusting strong Cafe Jurado which has Torrefacto in it giving it a burnt bitter nasty taste in the mouth not Arabica which it should be in a 4 star Spa hotel also the Balcony in the rooms had a big step so if not careful you could yourself a nasty injury and trip up. Apart from one day where Spanish moaned and wanted a small bottle of Freixenet Cava which they got but between 2 of them. There was not enough hangers in the room closet as well on;y 3 each person which was not enough. The views was spectacular. We tried the Spa which we paid €10 each for and it was relaxing and the outside pool was warm but we couldn't use the Jacuzzi's outside of the pool as spanish were hogging them for more than the 15 minutes time allowed but the guard did nothing about this very lazy on his job!The meals were however horrendous the first day we had Lunch and they had Turkey breasts which was lovely, apart from that the rest of the Lunches and Evening Meals was terrible the same practically every day, Boney fish and chicken legs and Pizza and chicken nuggets and chips bearing in mind this was supposed to be a adults hotel there was children there, they don't realise adults need something more substantial like chicken or turkey breast and potatoes not just chips, we had mash potato one day but it was like prison slop it was packet powdered mash made up!The Salad was not good a bit of lettuce,beetroot,carrot,olives and the usual other stuff, The Deserts was always the same Fruit that was not fresh, panna cotta which was more like a mousse,chocolate or vanilla custard and Pan de Calatrava a bread style pudding that wasn't made the proper way so it was stodgy and no sweetness to it.The breakfasts was abysmal bread for toast, strong coffee and Juice not freshly squeezed, also pastries and fresh fruit and cooked saussages and eggs and tomatoes and baked beens, not good for people like me who is Diabetic!The Eetertainment in the evenings was very bad asking people where people where they came from then just dancing to music or singing why ask where people where they come from if just dancing there is no need for it. They suppose to have Musical Bingo one night which did not happen as the Spanish was asked yes or no they moaned so we had to endure old people line dancing so we retired to our room or went over the road to the only pub open.The bar staff were lovely especially Anna-Rosa and the drinks were reasonable. The receptionist Fanny was very polite and very helpful the rest of the staff were a bit rude apart from the restaurant waitresses who was polite and helpful.We had good views of the sea from our room but 1st night the lights on the balcony at night did not work, so when we mentioned it from day 2 they worked until 11.00 pm when they were shut off. There was no English Tv only news which I realise we are in Spain but its not good having only 1 English channel out of about 70 especially when you have people from the UK who come on holiday here to this hotel.We Would we come here again probably if the Food was alot better, The entertainment was better and the cleaning up to scratch! Price wise it was ok but a little expenisve if you consider the bad entertainment,food,somerude staff and the cleaning!I would only recommend this hotel in the summer months as hardly no shops was open and those that were only open until 2 pm and the supermarkets closed at 2pm and then opened until 9 pm and only a few bars unless you were prepared to walk 2.1 km each way or bus it or taxi it!October is very quiet and not recommended for holidays especially families!Also people were smoking outside the hotel doors and just putting their cigarettes out on the street or hotel steps discusting behaivour!I rate this hotel 7/10 in total!We stayed in Hotel Poseidon in La Manga (Mar Menor) near Murcia and Cartagena and Alcazares! for 3 days in October.Check in went smoothly and very quick indeed our room was ready all this was before 12 p.m.This was for our 10th anniversary and we was looking forward to it, However our room was filthy, sand everywhere and the glasss doors to the balcony was very moldy and unclean in the centre part where they Join, The shower and Bidet had a plug in it which was jammed and un able to open to let the water out unless you had a pair of scissors or a screw driver. The maid came and cleaned the room again but explained there was nothing she could do about the outside door dirt and the shower and bidet. We got a bottle of Cava from the Director as a way of an apology unexpected and appreciated plus we got 2 glasses of cava as a welcome gift which everybody got, but we were suppose to get 1 bottle of water per day which we only got twice and not three times plus the coffee and tea was not replaced and NO milk so we had to go out and buy some milk and tea and coffee, No cola cao (Hot chocolate) or Decafinated coffee just 2 packets of a disgusting strong Cafe Jurado which has Torrefacto in it giving it a burnt bitter nasty taste in the mouth not Arabica which it should be in a 4 star Spa hotel also the Balcony in the rooms had a big step so if not careful you could yourself a nasty injury and trip up. Apart from one day where Spanish moaned and wanted a small bottle of Freixenet Cava which they got but between 2 of them. There was not enough hangers in the room closet as well on;y 3 each person which was not enough. The views was spectacular. We tried the Spa which we paid €10 each for and it was relaxing and the outside pool was warm but we couldn't use the Jacuzzi's outside of the pool as spanish were hogging them for more than the 15 minutes time allowed but the guard did nothing about this very lazy on his job!The meals were however horrendous the first day we had Lunch and they had Turkey breasts which was lovely, apart from that the rest of the Lunches and Evening Meals was terrible the same practically every day, Boney fish and chicken legs and Pizza and chicken nuggets and chips bearing in mind this was supposed to be a adults hotel there was children there, they don't realise adults need something more substantial like chicken or turkey breast and potatoes not just chips, we had mash potato one day but it was like prison slop it was packet powdered mash made up!The Salad was not good a bit of lettuce,beetroot,carrot,olives and the usual other stuff, The Deserts was always the same Fruit that was not fresh, panna cotta which was more like a mousse,chocolate or vanilla custard and Pan de Calatrava a bread style pudding that wasn't made the proper way so it was stodgy and no sweetness to it.The breakfasts was abysmal bread for toast, strong coffee and Juice not freshly squeezed, also pastries and fresh fruit and cooked saussages and eggs and tomatoes and baked beens, not good for people like me who is Diabetic!The Eetertainment in the evenings was very bad asking people where people where they came from then just dancing to music or singing why ask where people where they come from if just dancing there is no need for it. They suppose to have Musical Bingo one night which did not happen as the Spanish was asked yes or no they moaned so we had to endure old people line dancing so we retired to our room or went over the road to the only pub open.The bar staff were lovely especially Anna-Rosa and the drinks were reasonable. The receptionist Fanny was very polite and very helpful the rest of the staff were a bit rude apart from the restaurant waitresses who was polite and helpful.We had good views of the sea from our room but 1st night the lights on the balcony at night did not work, so when we mentioned it from day 2 they worked until 11.00 pm when they were shut off. There was no English Tv only news which I realise we are in Spain but its not good having only 1 English channel out of about 70 especially when you have people from the UK who come on holiday here to this hotel.We Would we come here again probably if the Food was alot better, The entertainment was better and the cleaning up to scratch! Price wise it was ok but a little expenisve if you consider the bad entertainment,food,somerude staff and the cleaning!I would only recommend this hotel in the summer months as hardly no shops was open and those that were only open until 2 pm and the supermarkets closed at 2pm and then opened until 9 pm and only a few bars unless you were prepared to walk 2.1 km each way or bus it or taxi it!October is very quiet and not recommended for holidays especially families!Also people were smoking outside the hotel doors and just putting their cigarettes out on the street or hotel steps discusting behaivour!I rate this hotel 7/10 in total!
Atención al Cliente Hoteles Poseidon, Marketing at Poseidon La Manga Hotel & Spa, responded to this review
Hello,Firstly, let me commend you for the detailed account of your stay with us. Your feedback is valuable as it helps us understand our guests' experiences better. It's delightful to know that you appreciated the spectacular views, our relaxing spa, and the politeness of some of our staff members.However, it's disheartening to read about the issues you had. We take utmost pride in our hospitality and service standards, and it's disappointing to hear that your experience didn't match your expectations.At our hotel, we believe in creating memorable experiences for our guests, and we're sorry to hear that your stay was marred by certain aspects. We aim to provide an enjoyable stay for all our guests, and we are constantly working on improving our services, facilities, and amenities.We hope that despite the setbacks, we'll have another chance to host you and provide a more satisfying experience. It would be a pleasure to have you back for your next visit in the area.Best Regards.Atentamente,Atención al cliente del Poseidón La Manga Hotel & Spa
User:Natawa P
Trip type: Couples
Main photo is lies
12 Oct 2025
Main photo isn't true, no option to book anything similar to this. Food wasn't nice. Room service not every day and room was dirty on arriving. Air conditioning very bad
Atención al Cliente Hoteles Poseidon, Marketing at Poseidon La Manga Hotel & Spa, responded to this review
Hello, We're genuinely sorry to hear about the issues you've encountered during your stay. It's always our goal to provide a comfortable and enjoyable experience, so we regret that we didn't meet your expectations on this occasion.We're saddened to hear that our room cleanliness and service didn't live up to the high standards we pride ourselves on. Your comfort is our top priority, and we aim to ensure our rooms are spotless for every guest.It's also disappointing to hear that you found our food and air conditioning to be below par. We take all comments about our facilities seriously, as we're always striving to provide a top-notch experience for our guests.Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us improve our overall guest experience. We hope you will consider us again in the future, and we will do our utmost to ensure your next stay is more enjoyable.Atentamente,Atención al cliente del Poseidón La Manga Hotel & Spa
User:Culture526017
Trip type: Family
Lovely hotel
05 Oct 2025
Lovely hotel. Staff all very friendly and helpful. Go beyond to help. Food in restaurant lovely and hot. Rooms spacious and kettle, tea and coffee provided. Hotel very clean including pool area. Would recommend this hotel
Atención Clientes, Owner at Poseidon La Manga Hotel & Spa, responded to this review
It's fantastic to hear that you enjoyed your stay at our hotel! We're thrilled that our staff made a good impression and that our facilities met your expectations. We always aim to ensure our guests have a comfortable and enjoyable stay, so it's great to hear that our efforts are appreciated. Your recommendation means a lot to us. Looking forward to welcoming you back in the near future.Atentamente,Atención al Cliente de Poseidón La Manga Hotel & Spa.