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This hotel lies directly by the sea, only approximately 300 m from Los Cancajos Beach. The island capital of Santa Cruz and the many shops and leisure venues located there are about a 5-minute drive away.
The hotel has a lift and features 433 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Guests can get more information about excursions at the tour desk. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.
Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. Internet access, a direct dial telephone and satellite television are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. Those who wish to stay active while on holiday can enjoy crazy golf and fishing. For a fee, tennis is also available. With snorkelling and diving available, the hotel also caters to water sports enthusiasts. Sports options available to guests include table tennis or, for a fee, a gym. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.
Dining facilities include a restaurant (with high chairs), a café and a bar. Catering options include half board and all-inclusive. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and snacks, for example. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for lunch. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Facilities
Air conditioning
Lobby
Currency Exchange
Shops
Conference Room
Internet access
Room Service
Laundry Service
Bicycle Hire
Playground
Pets
Ironing services
Laundry
Newspaper
Parking
Smoking rooms
Wifi
EV Charging Station
Beauty and Spa
Massage
Spa
Building Information
Garden (m²)
Business Center and Conferences
Business Center
Common Area
Game Room
Outdoor Furniture
Reception
Sun Deck
Distances
Beach
Family and Kids
Childcare service
General Services
Concierge
Luggage storage
Multilingual Staff
Pool/ Beach towels
Wake-up Call / Service
Wheelchair
Hotel Type
Family-friendly Hotel
Hygiene
Contactless check-in/-out
Protective equipment for employees
Protective equipment for guests
First-aid services
Meals
Breakfast Buffet
Breakfast Served
Continental Breakfast
Bar
Cafe
Restaurant
Object Information
Fax
Outdoor Activities and Sports
Outdoor sports
Payment
ATM
Room Facilities
Shower
Bathtub
Hairdryer
Minibar
TV
Closet
Room service
Security
Fire extinguishers
Security Guard
Shopping
Souvenir shop
Sport/Entertainment
Indoor Pool
Outdoor Pool(s)
Swimming Pool
Sauna
Diving
Table Tennis
Billiards/Snooker
Tennis
Tanning Studio/Solarium
Events

Beach
300 m
Excellent
581
Very Good
779
Average
508
Poor
175
Terrible
134
Recent Reviews: 2177
User:Chris P
Trip type: Couples
A mixed bag great for the Spanish
10 Oct 2026
User:travelswithmrpanther
Trip type: Couples
Great stay
06 Oct 2026
User:NZKIWI44
Trip type: Couples
It was a Privilege
26 Sept 2026
User:chris b
Trip type: Couples
Lovely hotel, food needs working on
26 Sept 2026
User:Tangowhisky
Trip type: Couples
Terrible in every way.
24 Sept 2026