Melia La Palma

Recent Reviews: 120

• User:Kjell B

  Trip type: Couples

  Tired hotel in need of redecorating.

  22 Sept 2026

  Just spent 2 weeks at Melia La Palma with my husband. Beautiful setting, wonderful selection at breakfast. Housekeeping was terrible, after 4 nights had to request a change of bedding. I was informed it should be done every 3 days by reception staff. I continued to request a bedding change at reception as every 3 days as nothing happened without asking. Comfort tray items were only occasionally replaced and cleaned. The bedroom floor was dirty we had to wear flip flops or our feet were left dirty. I could go on but housekeeping was definitely below parr and spoilt the holiday.

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• User:Happiness60255313028

  Trip type: Family

  Excellent

  29 Aug 2026

  Here now after 9 days and leave tommorow. The hotel is just spot on ! Rooms clean. Food brilliant ( little bored now but not the hotel fault ) views spectacular. Varied entertainment. staff just lovley and accommodating. Can't remember all names but Paula and reuben stood out for me ! Sun beds still reserved for long periods with no one on them. This should be addressed. Location is stunning but very remote . If you want variety this isn't the place for you. Would defo return Hotel Manager, Owner at Melia La Palma, responded to this review Dear guest, We would like to thank you for taking the time to share your observations on your recent stay at Meliá La Palma.We are delighted that you found the hotel spot on in every regard. It is wonderful to know that your room was kept spotlessly clean throughout your visit and that the food left such a brilliant impression.Thank you as well for highlighting the spectacular views, the varied entertainment programme, and especially the lovely and accommodating nature of our team. We are thrilled that several members of our staff made a lasting impression on you.Regarding the sunbeds being reserved for long periods without use, we acknowledge your observation and we do monitor this to ensure fair access for all guests.We also note your comment about the remote yet stunning location, which is indeed part of the tranquil charm of La Palma, though we appreciate it may not suit those seeking a wider variety of nearby attractions.We look forward to welcoming you back in the future.Best regards,Caroline P., Meliá La Palma Team

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• User:Amy W

  Trip type: Family

  Ok. Would stay again. But nothing special

  28 Aug 2026

  Me & my daughter age 12 Standard on parr with what i would expect for a Melia Hotel. Clean & neat Staff work hardVery few cockroaches Room good - spacious 90% Spanish guests which always improves any holiday - no rush for Sun-beds & relaxed atmosphere Cons - the all inclusive food is better than most being a Melia Hotel, but it still churns out the same cycle of food Food was often cold Food was constantly covered in flies (Terrible bad stomach on day 5) Check in was slow at 1am no staff Told cold plate of food would be waiting after our delay - yes it was but hard to find , no staff directing us & was covered in flies At meal times the wait staff look rushed, in the end i stopped asking for water or wine to go with my meal at meal times as it never came No ice creams by pool for kids The inclusive pool food is in a hole in wall one part heater one part fridge - its basic if your hungry will do , but thats all Id would stay here again but I would not go all inclusive - the food you purchase is far better standard & your treated better & not covered in flies The aesthetics of the building is a bit drab like a 70s council block - but I stopped noticing on day 3 Note - there is a second pool area and the night time entertainment is in the same area - this seems to be completely open to the public. People wondering in & out freely letting each other in via a green gate from the beach then going in the pool. So for security with children & possessions i would be weary. Hotel Manager, Owner at Melia La Palma, responded to this review Dear Guest,Thank you for taking the time to leave a review of your recent stay with us at Meliá La Palma.We are pleased that you found the hotel clean and neat, and that our team's hard work left a positive impression. It is also wonderful to hear that your room felt spacious and comfortable for you and your daughter, and that the predominantly Spanish atmosphere contributed to a relaxed and unhurried holiday feel.We are sorry that several aspects of your all-inclusive dining experience fell short of your expectations. The buffet is designed to offer variety through our Mediterranean and international show-cooking stations, and we regret that you found it repetitive and that the food temperature was not always ideal. Our team is committed to maintaining high standards of food presentation and hygiene, and we take your comments about flies very seriously.Regarding your late arrival, we apologise that the check-in process was not as swift as it should have been at that hour and that the cold plate left for you was difficult to locate. We also regret that our wait staff appeared rushed during meal times and that your requests for water and wine went unfulfilled. Your mention of no ice creams by the pool and the basic nature of the poolside food offering is noted as well.We acknowledge your observations about the building's exterior appearance and understand that the security around the second pool area, with its public access, raised concerns for you as a parent. We appreciate you bringing this to our attention, as the safety and peace of mind of our guests and their children is something we take very seriously.We hope to have the pleasure of welcoming you back in the future. With best wishes,Diego C., Meliá La Palma Team

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• User:DianeWilson40

  Trip type: Family

  The place was beautiful

  16 Aug 2026

  Beautiful hotel. Spent 2 weeks here all inclusive with my partner and 14 year old daughter. Staff very friendly and helpful. Room was spotless & spacious and cleaned everyday. Pool area amazing & spotless. Food delicious. Something for everyone every day. Location close to beach and bars and shops. If you are looking for a relaxing peaceful holiday this is the hotel to go. Defiantly would come back Hotel Manager, Owner at Melia La Palma, responded to this review Dear guest,Thank you for this positive feedback following your stay at Meliá La Palma.We are delighted that you found our hotel beautiful and appreciated the spotless and spacious room, which our housekeeping team takes great pride in preparing each day. It is wonderful to hear our staff made your stay enjoyable with their friendly and helpful attitude. We are pleased that the pool area stood out to you for both its quality and cleanliness.We truly value your comments about our delicious and varied food options, as well as the convenient location near the beach, bars, and shops. We are glad the peaceful environment provided you and your family the relaxing holiday you were seeking, and that the experience met the needs of all ages during your all-inclusive stay.We look forward to having you return. Best wishes,Diego C., Meliá La Palma Team

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• User:Real name H

  Trip type: Couples

  Lovely location but I would not return here!

  09 Aug 2026

  Location itself is beautiful however if you are a social butterfly in the evening I wouldnt bother as after being here 7 days nothing is open.The atmosphere i can only describe as organised chaos everybody does what they want and nobody is challenged for example we paid 200 pounds more for the level which supposedly gives those that have paid access to exclusive areas and nearly everyday people were sneaking in through the rear doors and taking what was supposed to be yours or meaning you had to wait upto 30 mins for a drink as the area is table service, once you get served make sure you order all the drinks you want for the duration you expect to be there as its unlikely you will get another opportunity. We also paid 30 euros a day for a bali bed when others just said im not paying it and used the beds regardless and not one staff member batted an eyelid. The rooms were nice although if you upgrade to a sea view the hotels definition will vastly differ from your expectations. You get 1 single bottle of water in your room per day for free and out of the 7 nights 3 of them we didnt receive it but the mini bar is well stocked and charged at nearly 3 euro per small bottle of water, the rooms are fairly clean but sheets were never changed just had the beds made up. Numerous nights we were woken up at 11pm and asked if we wanted a after dinner chocolate which I think 11pm is a bit late for that. The staff were pleasant however not many speak English so ensure you have google translate to hand. One day we didnt pay for something as its all inclusive then different staff would say its chargeable. The restaurants and bars have very confusing opening times which never seemed to be open on time.Alot of people from the apartments were in the hotel pool which they shouldn't have been but got around it by buying food from the pool bar and never leaving.The hotels entertainment was the same virtually every day and night. And the hotel pool is very small and noisy.Just thought id add the ac isn't very efficient so the room was almost 30 degrees each evening.In summary the scenic views and location are lovely but I would not recommend this trip to anyone nor return. Hotel Manager, Owner at Melia La Palma, responded to this review Dear Guest,Thank you for staying with us at Meliá La Palma, and for taking the time to review your experience.We are delighted you appreciated our prime coastal setting and panoramic ocean vistas that showcase La Palma's natural beauty.We regret the challenges encountered with maintaining exclusive zone integrity during peak periods, which affected your ability to fully enjoy The Level benefits. Our team is reinforcing access protocols to preserve the premium experience these areas should provide. The inconsistency in complimentary water replenishment falls below our standards, and we are reviewing housekeeping communication procedures.Regarding thermal comfort, we acknowledge the importance of effective climate control and are evaluating system optimizations for our warmer seasons. While our multilingual team strives to assist international guests, we recognize opportunities to enhance language support coordination.Kind regards,Emilia M., Meliá La Palma Team

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