Sercotel Calle Mayor

Name: Sercotel Calle Mayor
Address: Calle Marques De San Nicolas 71, La Rioja, spain
Telephone: +44-204-505-9777
Rating: 4.7

Logrono, La Rioja, Spain

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About Sercotel Calle Mayor

location

The hotel is located in a privileged location in the historic heart of Logroño. Guests can enjoy all the culture, entertainment and cuisine offered by the city and should not forget to visit buildings such as the Casa de la Ciencias science museum and the famous Café Moderno 500 m away. The bodegas Marques de Riscal and Ysio are about 15 km from the hotel. Logroño-Agoncillo Airport is about 13 km away.

facility

The hotel has 12 rooms, including 4 junior suites, 2 suites, single rooms and 5 double rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A fax machine is available for guests' business needs.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include a gym and a spa or, for a fee, massage treatments. A casino offers fun and entertainment.

meals

Dining facilities include a restaurant (with high chairs), a breakfast room, a café and a bar. Bed and breakfast can be booked. A generous breakfast buffet and lunch offer culinary delights every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Sercotel Calle Mayor

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Common Area
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  Library
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Safe
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Security Guard

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

825

Very Good

200

Average

Poor

Terrible

Recent Reviews: 1065

User:JocelynUSA
Trip type: Couples
Clean, modern hotel in the heart of the city
03 Sept 2026
Clean, modern hotel in an excellent, central location, walkable to all the nearby attractions (don’t miss Calle Laurel). Note the AC control in the room is purely decorative and you must call the front desk to turn the air on/change the temperature, which was mildly frustrating in 100 degree weather. Also missed having tea/coffee in the room. Overall loved the city and loved the stay. SERCOTEL C, Atención al cliente/recepción at Sercotel Calle Mayor, responded to this review Dear Jocelyn,Thank you for your positive feedback regarding your recent stay at Sercotel Calle Mayor. We are delighted to hear that you found our hotel clean, modern, and ideally located. We appreciate your comments about the air conditioning system and the absence of in-room tea and coffee facilities. Your insights are invaluable as they assist us in understanding our guests' preferences. It is always our aim to provide a comfortable experience. There is a thermostat in the room that guests can turn on or off and adjust the temperature up or down according to their preferences. If you had any questions about how to use it, we would have been happy to help; we have a 24-hour front desk.We are glad to know that you loved the city and your stay overall.Best regards,Sercotel Calle Mayor
User:BusinessMumOf4
Trip type: Family
Clean, welcoming, lovely!
29 Aug 2026
Tricky to drive to, we couldn’t get down the street to get to the parking so opted for the public parking. Once we arrived there was about a 5-10 minute wait for someone to greet us at reception, but when the receptionist arrived she was super helpful and very friendly. The hotel was very clean, smelt lovely. The rooms were beautiful, spacious and very comfortable. We had two family rooms. One had a big bath, the other just had a shower. Both had toiletries and were luxurious. We had a little balcony too! Very sweet! Breakfast was varied and tasty.We only stayed one night - great stop off if you’re needing to sail from Bilbao! But we would love to return, the city looks fantastic! SERCOTEL CALLE MAYOR, Guest Services / Front Office at Sercotel Calle Mayor, responded to this review Dear BusinessMumOf4,Thank you for taking the time to share your experience at Sercotel Calle Mayor. We are delighted to hear that you found our hotel clean, welcoming, and comfortable, and that our staff made a positive impression on you with their helpfulness and friendliness.We appreciate your feedback regarding the accessibility of our location. We understand that navigating to the hotel can be challenging, and we are glad that you were able to utilize public parking as an alternative. It is wonderful to know that you enjoyed the spacious family rooms and the luxurious amenities we provide. Additionally, we are pleased that you had a chance to experience our breakfast offerings.We hope to welcome you back in the future, as you explore more of the beautiful city. Your satisfaction is important to us, and we look forward to providing another memorable stay.Best regards,Sercotel Calle Mayor
User:TrickyTrickyTricky
Trip type: Couples
Very Disappointing Experience Not Reflective of a Four Star Hotel
20 Aug 2026
Sercotel Calle Mayor presents itself as a four star hotel offering a warm, welcoming atmosphere, modern comforts and a varied and generous breakfast buffet. Unfortunately, our experience did not reflect these claims.The breakfast buffet fell far below the standard expected of a four star property. The hot food selection was minimal and the heat lamps had not been switched on, leaving food prepared earlier that morning at room temperature and completely cold. The coffee machine was out of milk and expelled hot steamed milk uncontrollably when used.Unable to locate the breakfast manager, we approached the front desk. Despite language barriers, we clearly explained the situation and requested a refund. The receptionist confirmed she would speak to the breakfast manager.What followed was entirely unacceptable. The breakfast manager responded with defensiveness and raised his voice toward both ourselves and the receptionist. He used his height and physical presence in a way that felt intimidating and demeaning. Regardless of intention, communication and body language matter, and his behaviour demonstrated a lack of control and a refusal to take responsibility. Instead of acknowledging the clear oversight with the breakfast service, he attempted to deny and deflect. He continued speaking loudly in Spanish, fully aware we could not understand, before walking away without offering any explanation or resolution.The receptionist offered to warm the food in the microwave, but after witnessing the breakfast manager’s unacceptable behaviour outburst we did not feel comfortable accepting this. No refund was provided and we ultimately lost the money paid for a breakfast that was not fit for purpose.This experience was not aligned with the hotel’s advertised attentive service or welcoming atmosphere. A thorough review of staff training, particularly in accountability, guest communication and professional conduct, is urgently needed. There are several other hotels in Logroño that provide a far more reliable and respectful experience, and I would recommend choosing one of those instead. I will also be contacting the Sercotel chain directly to raise this matter further.
User:emmamaria
Trip type: Couples
Excellent location
02 Jun 2026
We like this hotel which is in an excellent location in Logrono. This was our second stay. We stayed in a superior room which was quie spacious and quiet. Breakfast is good. There is a garage a few metres away at additional cost.We would stay here again when next in Logrono. SERCOTEL CALLE MAYOR, Guest Services / Front Office at Sercotel Calle Mayor, responded to this review Dear emmamaria,Thank you for your positive feedback regarding your recent stay at Sercotel Calle Mayor. We are delighted to hear that you enjoyed our excellent location and spacious superior room. It is also pleasing to know that you appreciated the breakfast offerings. We look forward to welcoming you back on your next visit to Logrono.Best regards,Sercotel Calle Mayor
User:johnny l
Trip type: Couples
Noisy neighbours
23 Apr 2026
Very central. Unfortunately, no sound insulation from the floor above, so we listened to our neighbours in the room above us arrive back after we had gone to bed, and get up before we did. Disappointing. SERCOTEL CALLE MAYOR, Guest Services / Front Office at Sercotel Calle Mayor, responded to this review Dear Johnny L,Thank you for your feedback regarding your stay. We appreciate your positive remarks about our central location. However, we regret that noise from the above room affected your experience. Your comments are valuable as we strive to enhance guest comfort.Best regards,Sercotel Calle Mayor