BlueBay Lanzarote

Recent Reviews: 4866

• User: E6240OKsr

  Trip type: Couples

  Wonderful stay.. ignore the reviews…

  We are a couple staying here now and love the location which is close to beach. Shop and bars. Honestly the food is really good quality and we look forward to eating every day unlike many hotels we have stayed in across Europe which called themselves 4 star ?? Our room is fab and spacious huge double balcony we are very pleased with comfy beds and decent shower. Staff are so friendly and music aro… Read moreWe are a couple staying here now and love the location which is close to beach. Shop and bars. Honestly the food is really good quality and we look forward to eating every day unlike many hotels we have stayed in across Europe which called themselves 4 star ??… Read more

• User: Vongai M

  Trip type: Friends getaway

  Meh

  The location is good. Close to the beach and their all inclusive package is good. The downside is that they should consider using white bedding. The colored bedding made me paranoid and skeptical. The room we had had a very bad smell. As if there was a sewer close to it. Soraya Diez, Atención al cliente/recepción at BlueBay Lanzarote, responded to this review Dear Vongaimarciam,Thank you for… Read moreThe location is good. Close to the beach and their all inclusive package is good. The downside is that they should consider using white bedding. The colored bedding made me paranoid and skeptical. The room we had had a very bad smell. As if there was a sewer c… Read more

• User: Enzo D

  Trip type: Family

  Very average

  Fairly average standard rooms very good 2 balcony’s food very average same every night poor snack bar food cold drinks ok not enough cocktails only 4 but ok for soft drinks ice cream and coffee pools nice only 15 mins to town Soraya Diez, Atención al cliente/recepción at BlueBay Lanzarote, responded to this review Dear Bobbyhtg,Thank you for taking the time to share your feedback with us. We… Read moreFairly average standard rooms very good 2 balcony’s food very average same every night poor snack bar food cold drinks ok not enough cocktails only 4 but ok for soft drinks ice cream and coffee pools nice only 15 mins to town Soraya Diez, Atención al client… Read more

• User: Scott W

  Trip type: Family

  No help with emergency ambulance

  Hotel reception staff very arrogant and no help.We needed emergency ambulance and they did not help and we had to order it our selves .McDonald’s food is better.Cards for hotel rooms constantly need re setting and they blame us Soraya Diez, Atención al cliente/recepción at BlueBay Lanzarote, responded to this review Dear Scott Williamson,Thank you for your comments.We are concerned by the poi… Read moreHotel reception staff very arrogant and no help.We needed emergency ambulance and they did not help and we had to order it our selves .McDonald’s food is better.Cards for hotel rooms constantly need re setting and they blame us Soraya Diez, Atención al clie… Read more

• User: Cowgirl D

  Trip type: Family

  Rude Staff

  To say this is a family friendly hotel is a load of rubbish!! The staff need to learn some manners and also remember it's a "family hotel" staff members are rude! The rooms are very basic and we stayed 10 nights and the towels were changed once!! We are not an untidy family thank goodness but general house keeping was just non existent! The food is extremely basic. I honestly don't even think this… Read moreTo say this is a family friendly hotel is a load of rubbish!! The staff need to learn some manners and also remember it's a "family hotel" staff members are rude! The rooms are very basic and we stayed 10 nights and the towels were changed once!! We are not an… Read more