Hotel Villa Vik - Hotel Boutique

Recent Reviews: 267

• User:nikgilbey

  Trip type: Family

  Disappointing. Not worth the money

  03 Apr 2026

  Definitely not 5 star. Likes - nice room, staff lovelyDislikes - no reception staff, location is remote. Very few amenities at hotel. Head chef keeps coming out of the kitchen every night to proudly announce how great he is 😂. Overall it was disappointing and not worth the money Lorea Santos, Ventas at Hotel Villa Vik, responded to this review Dear Customer,Thank you for sharing your experience, we are delighted that you enjoyed your stay with us. We appreciate your feedback and are always looking for ways to improve our service. We regret that come parts of your holidays was not of your like, but we hope that the rest compensate you, and decide to visit us again in a future.Kind regards,

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• User:XavierH289

  Trip type: Couples

  Excellent experience

  17 Mar 2026

  Very nice and calm boutique hotel. Staff is very friendly and helpful. Breakfast and evening meals were excellent. We were happy to stay here. Lorea Santos, Ventas at Hotel Villa Vik, responded to this review Dear customer,Thank you so much for your kind words. We are thrilled to hear that you enjoyed your stay with us.We are delighted to know that our services met your expectations. Your satisfaction is our top priority.We look forward to welcoming you back on your next visit.Kind Regards,

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• User:BenSonoma

  Trip type: Couples

  A 3 star hotel claiming to be 5, which is absurd!

  24 Jan 2026

  This was by no stretch of the imagination a 5 star hotel. Rooms, furnishings, amenities, linens, towels, etc. were all acceptable for a 3 star hotel, but five is absurd. While the hotel's website says 5, the front says 4, and even that is such an exaggeration, I plan to notify the tourist authorities. Lorea Santos, Ventas at Hotel Villa Vik, responded to this review Dear Guest,Thank you very much for sharing your feedback with us. We are truly sorry to hear that aspects of your recent stay did not meet your expectations. We strive to offer a comfortable and enjoyable experience for all our guests, and it’s clear we fell short in this case.Regarding the hotel's category, you can rest assured that it has the official 5-star rating awarded by the relevant authorities. Thank you for your concern.Kindest regards,

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• User:Paul M

  Trip type: Couples

  A hidden Gem of a boutique hotel

  24 Nov 2025

  Excellent hotel , from arriving to leaving we were looked after perfectly, the pool area was amazing , the breakfast was the best I have experienced in a long time , the dinner was great , the location was good , 30 minute walk into Arrecife , 25 min walk to Playa Yamaha where it had a nice beach and little restaurants , would definitely go back , thank you Villa Vik ❤️ Lorea Santos, Ventas at Hotel Villa Vik, responded to this review Dear Paul,Our team is thrilled to hear your feedback. We always strive to provide excellent service, and it’s rewarding to know that we succeeded during your stay.It was our pleasure to have you as our guest. We appreciate your kind words and are here to ensure every stay is as enjoyable as this one.We are already looking forward to welcome you back to give you another enjoyable and relaxing experience.Kindest regards,

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• User:Nick O

  Trip type: Couples

  Beautiful hotel shame about service

  27 Feb 2025

  The Hotel Villa Vic, Arrecife, lanzarote is a small boutique hotel with about 14 rooms. We were half board and took lunch on 5 of the 6 days there. It is very well appointed and delightfully presented. It is dramatically understaffed and our stay was marked by moments of chaos and high farce with the guests helping to clear up and sort things our for themselves. Janet, my wife has a lactose intolerance. The menu is restricted and she found dinner on the first night difficult. Next morning we asked Abdul, the sole member of staff if her intolerance could be accommodated, he said yes and would inform the chef, he didn't and dinner that night and subsequent nights was a matter of giving her a meal with the lactose component extracted. Very few people were eating at night so a different sauce for her should have not been a problem. Wednesday and Thursday breakfasts were utterly chaotic, the young lady could not cope on her own with greeting new arrivals, waiting on tables, cleaning up, coffee, and forgetting peoples' orders. On Thursday we started breakfast at 8.45 am and at 10.30 Janet was told the coffee machine had broken - I had given up as had a zoom call.In a nutshell, this place is somewhere between the white lotus and faulty towers. Clearly, one person could not cope with the differing demands of so many guests. I have to say that I could add other points to this but the above serves to give a good picture. Lorea Santos, Ventas at Hotel Villa Vik, responded to this review Dear Nick,Thank you for taking the time to share your detailed feedback about your stay at Hotel Villa Vik. We truly appreciate your comments and are sorry to hear that certain aspects of your experience did not meet expectations.We are delighted that you found our boutique hotel well-appointed and charming. However, we sincerely regret any inconvenience caused by staffing challenges and the service inconsistencies you encountered. Your feedback regarding breakfast service and dietary accommodations has been noted, and we will be reviewing these concerns to improve our guest experience.We strive to offer attentive and personalized service, and we apologize if we fell short during your stay. Your comments will be shared with our team to ensure better communication and efficiency moving forward. We genuinely appreciate your patience and understanding.We hope to have the opportunity to welcome you back in the future, offering you a more seamless and enjoyable experience.Kind Regards,Lorea Santos – Sales Manager

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