THB Tropical Island

Recent Reviews: 5134

• User: Relax37492508150

  Trip type: Couples

  Couples avoid

  Butlins/wetherspoons vibe. Don’t come here for peace & quiet. We were booked elsewhere but 5 days before our trip, jet2 advised us of major building works. Ended up here as it had an adults only pool/bar area (at extra cost). Only the bar area is closed and the only place to get food or drink is snack bar by the kids oool, akin to a kindergarten serving artery clogging fried food, all drinks s… Read moreButlins/wetherspoons vibe. Don’t come here for peace & quiet. We were booked elsewhere but 5 days before our trip, jet2 advised us of major building works. Ended up here as it had an adults only pool/bar area (at extra cost). Only the bar area is closed an… Read more

• User: Hayley S

  Trip type: Couples

  Very disappointing 2nd stay

  Visted due to a trip a few years back being excellent, however this time it did not live up to expectations. It has really gone down hill. Room was unpleasant, the beds were as comfy as camping beds, struggled to get a decent full nights sleep that we resorted to booking one night in another hotel to get that needed sleep. One night was kept awake until 5am with noisy neighbours singing and shouti… Read moreVisted due to a trip a few years back being excellent, however this time it did not live up to expectations. It has really gone down hill. Room was unpleasant, the beds were as comfy as camping beds, struggled to get a decent full nights sleep that we resorted… Read more

• User: Hugo P

  Trip type: Couples

  **Excellent service and outstanding staff **

  We have just returned from Lanzarote after staying at the Tropical Island Resort. Although we experienced a small issue at the beginning of our stay, the way it was handled made all the difference.We would especially like to praise **Manuel, the Assistant Manager**, who was incredibly helpful, professional and understanding. He went above and beyond to listen to our concerns and resolve the situat… Read moreWe have just returned from Lanzarote after staying at the Tropical Island Resort. Although we experienced a small issue at the beginning of our stay, the way it was handled made all the difference.We would especially like to praise **Manuel, the Assistant Mana… Read more

• User: Linda K

  Trip type: Family

  Good fun for the kids

  Lovely well kept surroundings. Location good not far in a taxi to beach etc and under 5 euro a trip. Lots of pools and slides etc for kids. Snack bar food ok but not great. We were self catering and found only one ring on a 2 ring hob worked. Air conditioning didn.t work. However we ate out so can.t rate the food in the restaurant. We had a lovely time and would go back the rooms were clean. We we… Read moreLovely well kept surroundings. Location good not far in a taxi to beach etc and under 5 euro a trip. Lots of pools and slides etc for kids. Snack bar food ok but not great. We were self catering and found only one ring on a 2 ring hob worked. Air conditioning… Read more

• User: mike h

  Trip type: Couples

  Better than expected.

  We stayed for 2 weeks self catering in a deluxe apartment. I emailed the hotel prior and asked for a ground floor room as my wife is in a wheelchair. They kindly gave us a disabled room with wheelchair ramps etc. Thank you THB. The apartment was fairly modern with just a few scuffs and scrapes. The kitchen area was fresh and modern although a little limiting with just a 2 ring hob microwave etc. N… Read moreWe stayed for 2 weeks self catering in a deluxe apartment. I emailed the hotel prior and asked for a ground floor room as my wife is in a wheelchair. They kindly gave us a disabled room with wheelchair ramps etc. Thank you THB. The apartment was fairly modern… Read more