Hotel Santiago

Name: Hotel Santiago
Address: Urbanizacion Parque Rey Ordoño, Leon, spain
Telephone: +44-204-505-9777
Rating: 3.2

Leon, Spain

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About Hotel Santiago

location

This hotel is located in Puerto de Santiago, within 1.5 km of the resort centre.

facility

10 single rooms and 132 double rooms are located on 7 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, skiing, a gym, a sauna and a solarium.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can dine at the non-smoking restaurant, which includes a separate area for smokers (high chairs are available). A generous breakfast buffet guarantees a great start to the day.

Amenities at Hotel Santiago

Facilities
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  Air conditioning
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Building Information
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  Garden (m²)
Common Area
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  Sun Deck
Distances
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  Beach
General Services
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Skiing
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Room service
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  Toiletries
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Events

Location

Around this property:

Tourist Centre

1000 m

City Centre

1000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

111

Average

102

Poor

Terrible

Recent Reviews: 370

User:patriciagnn
Trip type: Couples
Good hotel on the outskirts of León
22 Jul 2024
This hotel has a good value for the services. The staff is nice. If you have a car, the location is good (it's far to reach León's city centre walking though).The hotel has a good outdoor swimming pool (they have towels for the pool but have in mind they are 1 euro each. The room is as in the pictures, it has a good size (we missed a coffee machine though!).
User:MikeV795
Trip type: Solo travel
Excellent
29 Sept 2022
This hotel was really good with fabulous attentive staff. Large bedroom, comfortable bed, super bathroom and very clean. Outstanding breakfast and good cafe style dinner. Ten euros taxi ride into City. Good parking. Highly recommended
User:ferdinandov455
Trip type: Couples
Not recommended
19 Aug 2021
How this operation could run as a 4 stars hotel puzzles me. It’s got a veneer of a legitimate hotel, but one quickly finds a bleak state of affairs. It reminds me of hotels in the old East European Countries, in Albania or Cuba.We stayed here in 2019 and decided to give it a second chance, on account of their pool, which is pretty much the only selling point of this place: nice, deep, reasonably enforced rules.But all the shortcomings we had noticed in 2019 were there, and then more. Room furniture is run down, tv set out of order, wifi nonexistent (to add insult to injury, they will tell you they’ve called technical support, which apparently failed to materialize in over 24 months since first time I have complained). Location is bad (close to an abandoned hotel and development lots); staff is just ok on a good day. Be especially wary of staff in the adjoining breakfast room: they’ve probably picked the job as an alternative option to actual time sentence.All in all, a good option if you’re looking for a nice pool and you are prepared to pay hotel rates for a truck-stop grade accommodation.
User:Christopher S
Trip type: Couples
Could have been better
14 Sept 2019
The hotel is well placed for a visit to Leon english is spoken at the hotel the rooms are comfortable and clean. They claim to have Wifi but it is very poor it kept failing. They claimed it would be fixed whilst we were ther but no better. On leaving they explained that they had a problem with the wifi and it had been ike it since it was installed. The breakfast wad not worth the charge made.
User:GR20London_UK
Trip type: Couples
EXCELLENT VALUE FOR MONEY
01 Jul 2019
First the plus points. Plentiful free parking right outside the hotel. Nice, large, well-equipped en-suite bedrooms, very good breakfast. Friendly and helpful staff. Great VFM.Downsides: long way from town centre although taxis always arrived at reception with 5-6 minutes. Very utilitarian bar used for evening meals. There is a restaurant 250m up the road by the garage but it's pretty limited. So we ate out most nights.We'd stay here again.