Mendez Nunez

Recent Reviews: 678

• User:Madison T

  Trip type: Family

  Terrible

  31 Dec 2025

  The location was terrible. We had to drive through the side walk just to reach this hotel. The atmosphere was not hygienic, werid staff, crusty elevator, and no bell desk to pick up our bags. Don’t get me started on the rooms. We walked in to see a hole in the wall with cracks and paint toren off the wall. The room was very dirty with cheap items such as old phones and shower heads. The hotel offered a rooftop which was okay but honestly could have been better. The value was cheap for a ret In conclusion, do not stay here.

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• User:Helen W

  Trip type: Solo travel

  Not 4 stars- sorry

  18 Oct 2024

  This is rated as a 4 star hotel. 2 main points at issue.1) There is one entry point in to the hotel with a series of steps to reception. There is no ramp and certainly there was no one to assist me with my suitcase. There is a disability mover at the entrance but in 2024 but no one was there and the vast majority of people can manage suitcases/ prams, wheelchairs, using a well designed ramp. I would have thought would be a very basic feature. 2) No communication to hotel guests regarding accessing level 6 when it’s closed due to a function. I stepped out of the lift expecting to eat lunch, only to be told by someone not in the hotel uniform that it was closed to me.Full stop. I found it rude that as a hotel guest I was not spoken to by a member of staff. Why was this responsibility handed over or taken over by a member of the public? All this could have easily been avoided if fontina had the foresight to post notices in each floor. I had no idea if the restaurant was going to be open for dinner. I was just told there was a wedding and to go. Smaller issues: The person who checked me in gave me no information on WiFi, and I had to ask for a map. Zero interest as to whether I wanted any tourist information. no soap- only a dispenser and not any particular brand. This is not 4 stars, sorry guys.TV selection. Great if you speak Spanish but not one English Channel; not even the news.

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• User:Guide51673359993

  Trip type: Couples

  The Perfect Location in Lugo

  26 Aug 2024

  The hotel is literally a short stroll from the bus station so very handy. We had a beautiful room at the front with a balcony which was fabulous to use. The street below is a normal shopping street which had buskers everyday which was nice to hear in Spanish from above. The view of a church nearly opposite was nice also. The outside area upstairs in the bar / restaurant was extremely nice and had a god set price dinner available every night. The breakfast was good too. The location is literally just around the corner from the main square and Cathedral. Lots of bars and restaurants close by. the square was lively every evening with things for kids too. Do not forget to visit the Roman House which is in the lane behind the hotel and very easy to miss. Staff were very helpful with all our queries although conversation was fun as they had limited English and I had no Spanish . . . . . this was not a bad thing as we wanted to visit Lugo which is a real Spanish City and not big tourist location. Thankfully we had Google Translator. I cannot recommend this hotel or the staff high enough, if you go to Lugo, stay here .

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• User:FarAway54609906818

  Trip type: Friends getaway

  Cyclists on Camino trip

  13 Jun 2024

  This hotel is in the old town in Lugo so great location with plenty of restaurants nearby.We are a group of 21 cyclists and the hotel were superb-very helpful with our luggage and bikes especially the manager.Breakfast for 10 euros was good value too.

• User:MidlandsRascal

  Trip type:

  Some important work needed on otherwise a good hotel.

  02 Jun 2022

  Well located within the city walls, a short walk to P. Santo Domingo underground car park where parking for 2 days cost me £10. The location is on pedestrianised street so it does require a short walk with luggage, The hotel is much what you would expect from a 4 star but our room badly needed repainting with black marks up the walls. I have stayed in better decorated 1 stars in Spain. Breakfast has a reasonable choice in the Galician style of being more humble that you often find in USA or UK.The receptionist missed several parts of her job in not giving details of meal times nor wifi code.There is a cafe on the terrace but with plastic blinds folded down, it was stuffy and unpleasant. On our floor the fire doors were wedged open with wooden wedges. Now whilst I know nothing about Spanish regulations, I know that fire doors that are open, do not act as fire doors.

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