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Ac Hotel Atocha

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Ac Hotel Atocha

locationAtocha, Madrid

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About Ac Hotel AtochaAbout Ac Hotel Atocha

Location

The hotel is set in the heart of Madrid, close to the Paseo del Prado. The Reina Sofia, Thyssen-Bornemisza and Prado Museums are all nearby. Madrid-Barajas Airport is located at a distance of approximately 16 km.

Facility

The hotel welcomes guests in an 8-storey building with a lift and 161 rooms. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a car hire service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Ac Hotel Atocha Amenities at Ac Hotel Atocha

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

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      Café

    • -

      Car Park

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      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

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      Room Service

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      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

LocationLocation

Map preview

Around this property:

Centre

2.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

288

Very Good

522

Average

191

Poor

45

Terrible

39

Recent Reviews: 1085

  • User:FarAway787909

    Trip type: Couples

    Bad

    rating19 Apr 2026

    I just arrived in my hotel in Cordoba. When I asked them to turn on the air-conditioning in the room, they did. When I asked staff at a hotel on Delicias to turn on the AC they said no that there’s nothing they could do about it. For this reason I’m gonna make sure everyone on every social media platform knows not to stay there.

  • User:Qiuming F

    Trip type: Couples

    Not Quite What We Expected from a 4-Star Hotel

    rating06 Apr 2026

    AC Hotel Atocha is a 4-star hotel, but our stay was somewhat disappointing. The room felt smaller than the ones at Hotel Mediodía, and overall it didn’t seem to offer good value for the price. We experienced noise from a nearby room around midnight, which affected our sleep. Additionally, the bathroom floor was not very clean.On the positive side, the location is convenient and close to major tourist sites, and the staff were friendly and helpful throughout our stay.

  • User:araqj

    Trip type: Couples

    Great staff and location

    rating17 Mar 2026

    This is the third time we decided on the AC Atocha as our base when visiting Madrid. The location is great, specially when arriving from the airport and when doing day trips to other cities. The staff is very attentive and professional, including everyone at the reception, breakfast, restaurant/bar, and room. As Titanium members we have been upgraded to their best room with terrace and also received the daily credit as amenity. We will definitely stay again during our future trips to Madrid. Thanks!

  • User:Dryfly1946

    Trip type: Couples

    Excellent food, Great Service!

    rating14 Feb 2026

    Convenient location. Next to train station and short walk to Prado Museum and beautiful park.

  • User:J3440RKfredm

    Trip type: Couples

    Affordable Centrally Located Hotel in Madrid with Excellent Staff

    rating29 Sept 2025

    Arrival and check in at the hotel were fast, and the room was ready in the morning. The room is a standard size room on the small side. The shower is in the middle of the room in a glass walled cubicle which could make some guests uncomfortable. The bed was comfortable. Also, the air conditioning never really cooled down the room on this hot summer day.The hotel is in an excellent location within walking distance of many restaurants and stores and famous sites in Madrid. The hotel has a bar; however, I never saw anyone drinking, and the bar appeared unmanned at all times. Breakfast was not included even for Marriott high elite members. The front desk staff were helpful with all requests and very friendly.I do recommend this hotel due to the excellent location and for the price for central Madrid and would return.

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