Akeah Gran Via Madrid

Recent Reviews: 234

• User:JuRut

  Trip type: Solo travel

  Friendly reception, comfortable room, nice pool on the top

  19 May 2026

  Friendly reception, and they generously granted me a late check out. I was particularly comfortable in this hotel and I would consider returning here.

• User:Teagirl1

  Trip type: Friends getaway

  Girls weekend break

  24 Mar 2026

  We stayed in our own individual rooms as a group of five girls on a weekend break. Rooms are perfectly formed and functional for one person- would not have wanted to share! Hotel is brilliantly located close to all central destinations, but on a slightly quieter rd off Gran Via. Breakfast was great, and roof terrace a real plus.

• User:ChrisNLondon

  Trip type: Family

  Superb place to stay!

  14 Feb 2026

  We are only 2 nights into a 6 night stay and completely impressed by Akeah. Firstly, the welcome was excellent. I revived a WhatsApp moments after checking asking if there as anything I needed to make my stay more comfortable. Rooms are compact but immaculately clean and offer most amenities you would need. We received a complimentary bottle of wine upon check-in. When I took the room temperature wine down to the bar and asked for them to open it with a corkscrew, the Barman immediately (and without promoting) swapped my lukewarm bottle for an ice-cold one that was ready to drink. That's service done right! Breakfast is excellent and more in keeping with a luxury hotel than a budget Hostal-style hotel. All ingredients from butter to jma to juice are all high quality local ingredients, not budget catering supply quality. Just about everything is on offer including a diverse array of la carte options including crepes, smoked salmon bagels, avocado toasts and much more. Every staff member is so friendly, and you can tell that they enjoy their jobs. The swimming pool is modestly sized but crucially it is heated so if you want to burn off a few calories you can! I would 100% be returning to this hotel. Carlos Moreno, Guest Services / Front Office at Hotel Akeah Madrid Gran Via, responded to this review Thank you so much for your wonderful review. Reading your comments truly made our day!We’re delighted that your first nights with us have been such a positive experience and that you felt well looked after from the very beginning. Our team takes great pride in providing attentive and thoughtful service, so it’s fantastic to hear that the small details — from the WhatsApp welcome message to the chilled bottle of wine — made a difference during your stay.It’s also a pleasure to know you enjoyed the cleanliness and comfort of the rooms, as well as our breakfast selection. We are passionate about offering high-quality local ingredients and a variety of options so every guest can start their day in the best possible way.Thank you as well for highlighting our friendly team and the heated pool — we’ll be sure to share your kind words with everyone.We’re truly grateful for your recommendation and would be absolutely delighted to welcome you back for another stay.Warm regards,Hotel Akeah

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• User:lawinia_00

  Trip type: Couples

  Great place to stay

  09 Feb 2026

  Although the room is a bit small, the staff and services more than make up for it. Everyone genuinely tries to make you feel comfortable and helps with anything you might need. The location is excellent—very central and right next to a metro station, which makes getting around extremely easy.The ladies at the reception are incredibly helpful, and the same goes for the bar staff. We also chose the Valentine’s Day menu, and everything was outstanding. The food was so well prepared, with great care and attention to detail, that we honestly couldn’t finish it all—even though it was absolutely delicious.Highly recommended for both service and location. Gelber Guillen, General Manager at Hotel Akeah Madrid Gran Via, responded to this review Dear lawinia_00,Thank you so much for your kind and thoughtful review. We’re truly delighted to hear that, despite the room size, our team and services made your stay a comfortable and enjoyable one.It means a lot to us to know that our reception and bar teams helped make you feel well taken care of, and we’re especially pleased that you enjoyed our Valentine’s Day menu. Your comments about the quality, care, and attention to detail in the food will be proudly shared with our culinary team.We’re also glad our central location and proximity to the metro made it easy for you to explore the city.Thank you for your recommendation—we truly hope to welcome you back again very soon.Kind regards,Akeah Staff

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• User:BarryR505

  Trip type: Couples

  48 hours in Madrid.

  15 Dec 2025

  Very friendly and helpful staff is an excellent start when you arrive at 10 pm. Everything you needed for a city break and a pool too! Excellent location for touring the city with great bars and restaurants nearby. Easy to get to too as there are several metro stations nearby. Would go back.