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Anaco

locationPuerta del Sol-Plaza Mayor, Madrid

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About  AnacoAbout Anaco

Location

The hotel is located on the Plaza del Carmen, right in the heart of Madrid. From here guests can reach all major sights easily by foot, including Puerta del Sol, Plaza Mayor, Gran Via, Plaza de España, the Prado Museum and the Thyssen Museum. The royal palace is around 6 km away. The tourist centre, with excellent underground and bus connections, is right on the doorstep of the hotel.

Facility

The hostel has 5 single rooms and 34 double rooms, which are located on 6 storeys and are reachable by lift. The reception desk is open round the clock. Amenities available at the hostel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Further amenities include a washing machine, an ironing set, a trouser press and a tumble dryer. A telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hostel has family rooms and 39 non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hostel, including cycling/mountain biking, tennis, golf, a gym and massage treatments. A casino offers additional entertainment.

Meals

Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. A continental breakfast guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

 Amenities at Anaco Amenities at Anaco

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Foyer

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Golf

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      Massage

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Underground/Over ground Station

50 m

Public Transport

50 m

Shopping opportunities

1 km

Park

3 km

Train Station

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

82

Very Good

93

Average

103

Poor

51

Terrible

76

Recent Reviews: 405

  • User:simonb109

    Trip type: Business

    Terrible

    rating30 Mar 2025

    Stayed for a business trip booked by my hosts. Hotel was very tired and in need of an upgrade. Bathrooms poorly equipped, needed a thorough clean, and no toilet roll! Bed uncomfortable and noisy outside. Save your money and stay elsewhere. The good location can't make up for all the negatives.
  • User:S S

    Trip type: Couples

    Will I ever go back to this Hotel ? For the L💗ve of TERRACE, Yes Yes Yes !

    rating21 Jul 2024

    When we entered the hotel in the early afternoon, it looked unpleasantly dark. It had an unpleasant smell; I think it was an old building smell, and It definitely did not have that cleanliness feel to it. We decided to give it a chance as we needed to find a place as soon as possible to use the remain of the day for sightseeing. And I am soooooooo glad we did ! Each floor is decorated individually, the smartest one to me was the 6th floor. Room and bathroom both are nicely done. Room looked like recently redecorated. I don’t think room decor clashes with anyone’s taste. I loved the Paris art work on the wall which embodied Holiday. Negatives of the room: Same old building feel and smell a little in the bathroom, no black out curtain for relaxing in day light, no mini fridge which is a must have in warm climate, and not even an electoral kettle ( luckily we had our own ) What made up for these negatives was the TERRACE, actually that was what mainly convinced us to stay. It had a beautiful view, thanks to the flat in the other side of the street with it’s beeeeeeeauuuuutiful 🌳🌹🌿🌸 🌱 🌺 🌿 🌷🍃 Flower Pots in front of the window! There was a sunbed on terrace to lie down and relax, and a set of chair and table to sit on, perfect for a little late night dining 🍕 or enjoying a cuppa 🍰 ☕️. We immensely enjoyed the lovely summer weather and beautiful streets lights view on both sides of the terrace at night, Gran Via was on the left side of the terrace, with crowd passing the street until late at night. Staff were all nice, polite and helpful, if I have to describe why in here, it would be a long, long long long review . iI you like to know more, read P.S. Text pleaseI think Hotel is value for the money, considering the location, 4 min walk to elegant lively Gran Via street, just £360 for 3 nights; we have paid this amount for just one night in some hotels. I would pay this amount for 3 nights stay just in the Terrace . I should not tell you this cause I might make this room highly demanded and couldn’t get it ever again myself! This Room number is 64. Well, see all rooms with terrace but between 3 we saw, this was my fav 💗 : )P.S. First reception we met at first when we entered the hotel was a young lovely nice guy, even though he looked extremely tired and had a few guests problems over the phone and in person to resolve, he offered us to view a few room in different floors. There was no bell boy so he had to hand us key for different rooms. And since we did not look that happy, he gave us the key to another room, saying you might like this one better. Housekeeper lady was a polite energetic and lively person, her energy and happiness was soooooo contagious. And night receptionist was a polite older guy who helped us to resolve a hotel issue so fast and efficiently . That’s why 1 Star is allocated to Staff.
  • User:513livj

    Trip type: Business

    Avoid at all costs

    rating29 Apr 2024

    Would not recommend here in a million years. Shabby, old, dated, not particularly clean, old fashioned. The photos are FAKE the rooms don’t look like that! Avoid at all costs. Next to a building site as well. Ridiculous price for such a horrible hotel!
  • User:Voyager59981714261

    Trip type: Couples

    Very good property

    rating01 Jun 2023

    For me it was ok place. Few days, nice decoration, very clean, I had everything I needed. That’s cheap hotel so big expectations are excluded. I was happy with my stay. Location is good. I always say, you will get what you pay for. I think this property is very good.
  • User:Mofeking

    Trip type:

    Run away very fast

    rating10 Sept 2022

    On arrival the external downstairs windows were boarded up and had graffiti on them. It went downhill from there. The room last refurbed in probably the 50's was dated, dirty and dilapidated. The pictures used on the website (Expedia) were clearly FAKES. We stayed about 30 seconds in the room before leaving. When we attempted to take picture in reception, the reception staff shouted abuse before we ran away. It was so poor we left and immediately book another hotel down the road. I had traveled recently round Europe staying in other 3 start hotels without any issues. This did not meet the minimum 3 star hotel standard, and I have seen better hostels in third world countries, that this. If you use real pictures, it's buyer beware. When you use fake picture to get booking it is clearly by deception. Needless to say we did not get our money back.

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