Crowne Plaza Madrid Airport

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Crowne Plaza Madrid Airport

Name: Crowne Plaza Madrid Airport
Address: Calle de Lola Flores, 1, Madrid, spain
Telephone: 0204 505 9777
Rating: 3.9

madrid, spain

About Crowne Plaza Madrid Airport

location

This airport hotel is right on the doorstep of Madrid - Barajas Airport and the IFEMA conference centre. The business hotel is at the 14-km point on the A2 motorway (Madrid - Zaragoza), and there is a bus stop with services into the city just 600 m away and Coslada - San Fernando train station is just 2.5 km away. The centre of Madrid is approximately 20 minutes away using public transport. Torrejón de Ardoz and the Plenilunio shopping centre are both a 15-minute drive, Plaza Mayor and the Santiago Bernabéu football stadium are 20 minutes' drive, and Plaza de Colón is 15 minutes by car.

facility

The hotel has 125 non-smoking rooms, including 100 single rooms, which are located on 3 storeys and are reachable by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. A business centre with fax machine, projector and photocopier is available. Lectures, presentations and meetings can be held in one of the 5 conference rooms.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace provides additional space for relaxation. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a TV, a radio and WiFi. A turndown service provides guests with additional comfort in the evening hours. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, a spa and a sauna.

meals

The dining area includes a bar. Great food and friendly service await guests in 2 air-conditioned restaurants. Half board can be booked. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Staff are also happy to provide children's meals. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Crowne Plaza Madrid Airport

Facilities (16)

Air conditioningLobbyCurrency ExchangeConference RoomRoom ServiceLaundry ServiceGarageElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Business Center and Conferences (1)

Business Center

Common Area (2)

ReceptionSun Deck

Distances (1)

Beach

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outPackaged mealsProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (9)

ShowerBathtubHairdryerMinibarSafeTVClosetRoom serviceToiletries

Security (1)

Fire extinguishers

Sport/Entertainment (1)

Gym

Transfers (1)

Airport Transfers

Location

Barajas-Ifema, Madrid, Spain

Calle de Lola Flores, 1

What's nearby

Shopping opportunities500m
Public Transport600m
Train Station2km

Check-in from 3:00 PM · Check-out by 12:00 PM

Barajas-Ifema, Madrid, Spain

Calle de Lola Flores, 1

What's nearby

Shopping opportunities500m
Public Transport600m
Train Station2km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.9

Good

1389 reviews

Value
Rooms
Cleanliness
Service

Excellent485
Very Good544
Average195
Poor74
Terrible91

Recent Reviews: 1389

User: Pievescola
Trip type: Business
Slow
Reception staff: Very unprepared and inefficient. The systems are slow.Room: In line with Crowne Plaza standards. Spacious and clean. The water pressure from both the taps and the shower is weak.Breakfast: Varied and plentiful.Shuttle service: Excellent shuttle service to the hotel, but the booking process is not very quick. Paula Vazquez, Atención al cliente/recepción at Crowne Plaza Madrid Ai… Reception staff: Very unprepared and inefficient. The systems are slow.Room: In line with Crowne Plaza standards. Spacious and clean. The water pressure from both the taps and the shower is weak.Breakfast: Varied and plentiful.Shuttle service: Excellent shuttl…
User: polos205
Trip type: Family
Disappointed
Better value can be found in many of the other hotels in the surrounding area. Marriot provides free shuttle, this one does not. Rooms had the 3 star hotel upgrade, nothing modern in their upgrades. The last time I showered in a bathtub was a few years back. Bar/lounge posted hours were to 11pm, yet the manager told us to get room service at 1030pm. Had to walk to the front desk to retrieve the ex… Better value can be found in many of the other hotels in the surrounding area. Marriot provides free shuttle, this one does not. Rooms had the 3 star hotel upgrade, nothing modern in their upgrades. The last time I showered in a bathtub was a few years back. B…
User: CourtneyLynnMuro
Trip type: Solo travel
The worst hotel experience I've ever had
DO NOT STAY HERE. I booked a room using my IHG points but my flight got delayed and I got stuck and they charged my twice, and then they also won't let me review them on their website. I totally get that I still have to pay if I can't my reservation but I don't think you should have to pay twice and they were very unhelpful with the whole situation.DO NOT STAY HERE. I booked a room using my IHG points but my flight got delayed and I got stuck and they charged my twice, and then they also won't let me review them on their website. I totally get that I still have to pay if I can't my reservation but I don'…
User: FYIgirl
Trip type: Family
Nice place to stay
Rooms were clean. Staff was friendly. Most spoke English. Front desk helped us arrange travel. Restaurant food was okay. Breakfast buffet was good but cost $21 a person. Paula Vazquez, Atención al cliente/recepción at Crowne Plaza Madrid Airport By IHG, responded to this review Dear FYIgirl,Thank you very much for taking the time to share your feedback with us.We are pleased to hear that you… Rooms were clean. Staff was friendly. Most spoke English. Front desk helped us arrange travel. Restaurant food was okay. Breakfast buffet was good but cost $21 a person. Paula Vazquez, Atención al cliente/recepción at Crowne Plaza Madrid Airport By IHG, res…
User: Geordie7483
Trip type: Solo travel
Good Spot
The room was nice and clean the check-in was smooth and friendly. Had a beer and dinner in the restaurant on site and enjoyed it . Great spot for a layover close to the airport CPMManagement, at Crowne Plaza Madrid Airport By IHG, responded to this review Dear Guest,Thank you for taking the time to share your experience.We are delighted to hear that you found your room clean and comfortable a… The room was nice and clean the check-in was smooth and friendly. Had a beer and dinner in the restaurant on site and enjoyed it . Great spot for a layover close to the airport CPMManagement, at Crowne Plaza Madrid Airport By IHG, responded to this review…

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