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Doubletree By Hilton Madrid-Prado

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Doubletree By Hilton Madrid-Prado

locationBarrio de las letras, Madrid

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About Doubletree By Hilton Madrid-PradoAbout Doubletree By Hilton Madrid-Prado

Location

This hotel is located in Madrid.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace is included as standard. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi also come standard in the rooms. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, callisthenics and aerobics. A casino offers fun and entertainment.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and dinner are served every day.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Doubletree By Hilton Madrid-Prado Amenities at Doubletree By Hilton Madrid-Prado

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

586

Very Good

129

Average

34

Poor

14

Terrible

17

Recent Reviews: 780

  • User:981millie

    Trip type: Solo travel

    Great Location

    rating26 May 2026

    Room 302 was an upgraded room. King bed -veery comfortable and great pillows. Faced the front of the hotel. Windows opened. During the day, with the windows open it was noisy. At night, with windows the windows, very quiet. This is more of a residential area. Prado Museum is about a five minute walk. The stop for the hop on/off bus is also about 5 min walk. San Miguel market around 20 min walk.Mini bar, complementary water, hairdryer, and flat iron. Staff amazing.Breakfast buffet good. Cappuccino and eggs can be ordered.Would definitely stay here again.

  • User:JoeB387

    Trip type: Couples

    Madrid Magic

    rating30 Apr 2026

    Great boutique hotel perfectly situated in central Madrid. Very friendly and helpful staff. Daniel and his team made our stay memorable along with Carlos at breakfast each morning. Very nice and comfortable room with high ceilings and a very comfortable bed. The hotel and the staff made us want to return. Ana Chivite, Director General at DoubleTree By Hilton Madrid-Prado, responded to this review Dear Guest,Thank you very much for your wonderful review and for sharing your experience with us. We are truly delighted to know that you enjoyed your stay and appreciated our central location, the comfort of your room, and the welcoming atmosphere of the hotel.Your kind words about Daniel, Carlos, and the entire team mean a great deal to us. We will be thrilled to share your compliments with them, as providing warm and personalized service is something we deeply value.It is especially rewarding to hear that we helped make your stay in Madrid memorable and that you are already thinking about returning. We would be absolutely delighted to welcome you back for another exceptional stay in the near future.Best regards, Andrea de MingoFront Desk Agent

  • User:JDMICHtravel

    Trip type: Couples

    Great location for exploring

    rating28 Apr 2026

    Very convenient location with clean well appointed roomEnjoyed drink in small bar at end of dayVery helpful with dinner reservations Ana Chivite, Director General at DoubleTree By Hilton Madrid-Prado, responded to this review Dear Guest,Thank you very much for your kind review and for choosing to stay with us during your visit to Madrid.We are delighted to hear that you enjoyed our convenient location and found your room clean, comfortable, and well appointed. It is also wonderful to know that you were able to relax with a drink in our bar after a day of exploring the city.Your comments regarding our team are especially appreciated. We are pleased that we could assist you with your dinner reservations and help make your stay even more enjoyable.We truly appreciate your feedback and look forward to welcoming you back again in the future.Best regards, Andrea de MingoFront Desk Agent

  • User:J6071PZjrc

    Trip type: Business

    My experience with doubletree Madrid

    rating24 Apr 2026

    Top notch hotel with comfort of Hilton but why local character. Service staff is friendly and attentive. They always have a smile and hola ready when you walk into the hotel - no matter how many times. I’ve stayed here over 20 times. The quality is there, the breakfast solid and has its own Michelin starred chef in their Japanese fusion restaurant. It’s centrally located. My only complain is the rooms are sometimes humid and smell slightly of humidity. That could easily be fixed.

  • User:hayley62000

    Trip type: Family

    Highly recommend

    rating02 Apr 2026

    We really enjoyed our stay at this property. The room was very comfortable. I booked a king deluxe room and it overlooked an attractive, quiet street. The breakfast buffet was wonderful - eggs, breakfast meat, fresh fruit, breads, muffins and cereals. The staff was also very welcoming and helpful. Finally, wonderful location for seeing the sites in central Madrid. Walking distance to the Prado and Reina Sofia, Retiro Park, Plaza Mayor and Puerta de Sol.

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