


58+ photos
This pleasant hotel is situated at the heart of Madrid, only minutes from the airport and the city centre. The hotel is conveniently located for shops, boutiques, cafes, bars, restaurants and clubs.

Calle Alcalá, 476
Check-in from 3:00 PM · Check-out by 12:00 PM

Calle Alcalá, 476
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
303 reviewsUser: paulacJ6719KZ
Trip type: Couples
Beautiful,modern hotel
This was a beautiful modern hotel when we arrived it was a really quick and easy check-in they've got a beautiful outdoor patio area with comfy seats that were a gods send- after a long day of sightseeing. !The hotel manager was really helpful and helped us navigate the metro system in Madrid City as we'd never used it before told us all the really cool places to go and gave us a map of sightseein… This was a beautiful modern hotel when we arrived it was a really quick and easy check-in they've got a beautiful outdoor patio area with comfy seats that were a gods send- after a long day of sightseeing. !The hotel manager was really helpful and helped us na…
User: Jacqueline O
Trip type: Solo travel
Satisfied customer
Nice experiemce good service a gym available but no pool lol Romain Chesney, General Manager at Elba Madrid Alcala, responded to this review Dear Jacqueline,Thank you very much for your lovely review.We’re delighted to hear that you had a nice experience, enjoyed our service, and made use of the gym. We hope to have the pleasure of welcoming you back on your next visit to Madrid.Kind regards,… Nice experiemce good service a gym available but no pool lol Romain Chesney, General Manager at Elba Madrid Alcala, responded to this review Dear Jacqueline,Thank you very much for your lovely review.We’re delighted to hear that you had a nice experience,…
User: Raquel R
Trip type: Business
Far Below 4-Star Standards — Serious Hygiene and Service Issues
Very disappointing experience for a 4-star hotel, particularly regarding cleanliness, hygiene and customer service.When I arrived in my room, I discovered that the minibar had clearly not been properly checked or cleaned, as two bottles had already been opened and partially consumed by previous guests. I called twice to report this and was met with complete indifference — no proper apology, no att… Very disappointing experience for a 4-star hotel, particularly regarding cleanliness, hygiene and customer service.When I arrived in my room, I discovered that the minibar had clearly not been properly checked or cleaned, as two bottles had already been opened…
User: Coastal45966922012
Trip type: Family
5 star experience in Madrid, would return without hesitation
We had a wonderful stay at Hotel Elba Madrid Alcalá. The location is very convenient, with easy access to transport and plenty of restaurants and shops nearby, which made getting around the city simple.The room was spotlessly clean, quiet and comfortable, well equipped and clearly well maintained. Everything worked as it should and housekeeping was excellent throughout our stay.The highlight, thou… We had a wonderful stay at Hotel Elba Madrid Alcalá. The location is very convenient, with easy access to transport and plenty of restaurants and shops nearby, which made getting around the city simple.The room was spotlessly clean, quiet and comfortable, well…
User: lisarJ447CC
Trip type: Family
Excellent hotel outside of the bustle of the centre of Madrid
A lovely hotel, high standard of fixtures and fittings, staff were attentive and friendly.The rooms and communal areas were clean and in very good condition. The hotel was quiet and offered excellent value for money. The location is a 30 minute trip into the centre of Madrid but easily accessible on the metro and was worth the effort to be in an area a bit less frenetic. Romain Chesney, General… A lovely hotel, high standard of fixtures and fittings, staff were attentive and friendly.The rooms and communal areas were clean and in very good condition. The hotel was quiet and offered excellent value for money. The location is a 30 minute trip into the c…
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