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Espahotel Plaza Basilica

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Espahotel Plaza Basilica

locationSantiago Bernabeu-Castellana, Madrid

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About Espahotel Plaza BasilicaAbout Espahotel Plaza Basilica

Location

The apartment complex is centrally located in the Azca district close to the Torre Picasso building. Thanks to its location in the commercial and financial district close to the Paseo Castellana, a multitude of exclusive shops are to be found in the surrounding area. Links to the transport network can easily be reached on foot lying about 200 m away.

Facility

56 suites, 24 apartments, single rooms and double rooms are located on 8 storeys and can be reached by lift. English- and French-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. The kitchenette comes with a refrigerator and a microwave. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. Leisure activities and facilities at the apartment hotel include a spa or, for a fee, a gym.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Espahotel Plaza Basilica Amenities at Espahotel Plaza Basilica

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

    • -

      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Newspaper kiosk

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Gym

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Public Transport

200 m

Ski Area

60 km

Beach

400 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

52

Very Good

98

Average

47

Poor

18

Terrible

17

Recent Reviews: 232

  • User:travelbug155

    Trip type: Business

    Great location and friendly staff

    rating14 Mar 2026

    This was our second stay here. Our room was spacious with a living area, a bedroom, a bathroom and a small kitchen. We were very comfortable and the location was perfect—close to a Metro Station. Staff were very friendly. Shout outs to Wilber and Alejandro. Thank you all. We hope to be back soon.

  • User:travelbug155

    Trip type: Family

    Wonderful experience at Espahotel

    rating17 Aug 2025

    The hotel’s location was perfect for us. The rooms were clean and comfortable and most importantly for us, the air conditioning worked well. We were there when temperatures were boiling hot outside. The staff were remarkably friendly and quick to help us with any of our questions and needs.

  • User:Pete Z

    Trip type: Solo travel

    Great stay!

    rating15 Jun 2025

    Great stay at the Espahotel Plaza BasilicaI spent 5 nights at this hotel in June 2025. Overall, it was an amazing stay. The location of the hotel is very good close to various restaurants and bars, and also a short walk to the Bernabeu stadium. The hotel staff is very friendly and helpful. The room itself is also very comfortable. The only minor negative is that it took quite a bit of time for me to get the safe in the room to work. The instructions that accompanied the safe were incorrect. Hotel staff in the end helped me get the safe to work.

  • User:EdznaC

    Trip type: Couples

    Big rooms

    rating27 Dec 2023

    The apartment is very spacious and it has a nice kitchen and bathroom. The staff at the front desk is super nice and friendly. The location is ok, there are convenience stores close and different options for restaurants and bars. The metro is quite close same as the Bernabeu stadium.

  • User:krazy_kolyn

    Trip type: Family

    peaceful and stressfree

    rating24 Jul 2023

    A review of this hotel after a long time. Stayed here for 4 nights and it was a good choice not staying in the city centre area. The locality is so peaceful, nice and not overrun by tourists (sorry - being a tourist and saying that). The hotel room was clean, beds were comfy and the kitchen was operational. It was nice to have a separate living area. the neighhbourhood was perfect. A good range of restaurants, a mall if you want and not too far from metro stations (10 min or so walk). we enjoyed staying here. the only downside was no breakfast but there are place open in the morning to grab something.

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