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Eurostars I-Hotel

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Eurostars I-Hotel

locationPozuelo de Alarcon, Madrid

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About Eurostars I-HotelAbout Eurostars I-Hotel

Location

Located in the Ciudad de la Imagen, the business and leisure district of the city, this hotel lies within just 5 minutes walk of countless restaurants, bars and links to the public transport network. It is around 5 minutes drive to the railway station whilst the centre of Madrid may be reached by car in some 10 minutes and Barajas airport is 20 minutes away.

Facility

The hotel has 112 non-smoking rooms, which are located on 2 storeys and are reachable by lift. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a car hire service, a transfer service, room service and a laundry service. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym.

Meals

The dining area includes a non-smoking restaurant and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Eurostars I-Hotel Amenities at Eurostars I-Hotel

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

    • -

      Full Board

    • -

      Half Board

    • -

      Set menu dinner

    • -

      Set menu lunch

  • Sport/Entertainment

    • -

      Gym

LocationLocation

Map preview

Around this property:

Train Station

3 km

City Centre

10 km

Fair Centre

27 km

Airport

32 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

70

Very Good

148

Average

88

Poor

30

Terrible

20

Recent Reviews: 356

  • User:H8979XBmichelles

    Trip type: Business

    Shabby, Remote Hotel

    rating05 Jul 2024

    I don't know why this hotel thinks it's 4*, or why it is so expensive. 3* at best. It's way out from the centre of Madrid, and there's nothing to do, or places to eat, in the immediate area. The hotel itself is shabby and in need of cleaning and redecoration. The outside surfaces are peeling, to the extent that it looks like the hotel was abandoned years ago. The carpet in the corridor is an ill fitting jigsaw of offcuts, badly laid, not glued down, with the concrete of the building showing through the gaps. My room contained two broken lamps, with the shades torn, and one with a broken bulb. There was a small fridge in the room, but no free bottled water, and the tap water was not drinkable. I had to buy water at the bar downstairs, €2, with no lid. The bed was advertised as a queen sized bed, but was in fact two unconnected single beds pushed together, which separated easily on the tiled floor. Breakfast was basic and indifferent. There were no English TV channels available. On the positive side, the reception staff were friendly, the WiFi worked, and the bed, small as it was, was comfortable.

  • User:JetBoy12

    Trip type: Business

    Business hotel not the worst not the best.

    rating13 Feb 2023

    This is the fourth visit to this hotel so it cannot be all bad. Out of the centre of Madrid and on the opposite side of Madrid from the airport. The taxi is around 60 euro or you can take the train and the tram which takes about an hour door to door.The rooms are of a good size. Better than if you where in the city. Beds are great. Shower OK but some of the other fixtures look a little worn-out. Has a fridge and a safe.Breakfast is a bit if a let down. OK but not great. But most of Spain is like that. They are more about the middle of the day meal.

  • User:F1528FHkena

    Trip type: Business

    It's a 3 star hotel at best, definitely not 4

    rating10 May 2021

    No water in the fridge, or anywhere in the room. Nothing complimentary. No coffee, tea, Nothing. The location is far from Madrid, if you are concerned with location. The furniture is old, no vibe, no energy, no updates to anything. It's decently clean, and it was pretty quiet since there is no one here because of Covid. It looks like a prison block, it's in the middle of nowhere.

  • User:389peterd

    Trip type: Business

    A bit away

    rating26 Sept 2019

    The hotel is used and that is visible, but the bed is superb! It is a bit far from everything. So for dinner you next a taxi to get somewhere. Breakfast is ok although a big group of Asian tourists where there and left a mess in the restaurant.

  • User:JoseCano2014

    Trip type: Couples

    Good Hotel, a little away from everything

    rating30 Jun 2019

    Sometimes it depends on various factors to stablish the quality of a place. In this particular case the tempartures in Madrid were almost umbearable due to a heat wave that was affecting most of Spain and therefore one just wanted to be indoors with the a/c full on. The hotel is fairly isolated and therefore one had to walk to the nearest facilities which were about 900 m. away. Fortunately the staff were very good and it was easy to stay within the confines of the hotel and consume cold beers. I would rate this hotel a good choice for business meetings. The breakfast was very good also.

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