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Eurostars Madrid Congress

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Eurostars Madrid Congress

locationAlcobendas, Madrid

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About Eurostars Madrid CongressAbout Eurostars Madrid Congress

Location

This hotel is located on Alcobendas, in one of the most renowned business areas in the north of Madrid. Situated on the grounds of the Parque Empresarial business park, it is equally close to the hotel are the Centro Comercial Plaza Norte shopping centre and the Centro de Ocio Diversia amusement park. Guests will also find links to the public transport network, the underground, and a railway station within a 1500 m radius of the hotel. Madrid city centre, with its famous sights such as the Royal Palace, the Puerta del Sol, the Thyssen Bornemisza Museum, and the Queen Sofia Museum, lies approximately 20 km away. In addition, guests can take advantage of the direct connections to the M30 and Barajas airport (about 5 km).

Facility

13 junior suites, 3 suites and 129 double rooms are located on 5 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, room service, a laundry service and a hairdresser. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 145 non-smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, golf, a gym, a spa, a sauna and a solarium.

Meals

Various dining options are available, including a breakfast room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Eurostars Madrid Congress Amenities at Eurostars Madrid Congress

  • Facilities

    • -

      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Restaurant(s) with smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Full Board

    • -

      Half Board

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Gym

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Shopping opportunities

600 m

Public Transport

1.5 km

Train Station

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

204

Very Good

304

Average

78

Poor

21

Terrible

10

Recent Reviews: 617

  • User:Taylsu

    Trip type: Family

    Shower FAIL

    rating04 Jul 2025

    Shower head fell off as soon as we turned the tap on- had obviously snapped off previously . The room should not have been rented out with an unusable shower in hot Madrid .so we need to move from a twin room to a double - we’re not a couple so less than ideal

  • User:NinjaNeko

    Trip type: Business

    Disappointing in Alcobendas

    rating19 Jan 2025

    Booked this hotel with a small group of colleagues. It came recommended by others because of its proximity to our Madrid office. It's pretty easy to access if you have a car available (which we did for some of our stay), with free street-side parking, and about a 15 min uber ride from the airport.On booking (some months in advance) I had requested a quiet room, away from the elevator, on a higher floor. I was given a room on the first floor right across from the elevator with a window facing the hotel entrance. So it was very noisy - elevator noises and loud slamming room doors down the entire hallway. I debated a bit whether I should ask for another room but figured it was too late in the evening and tried to go to sleep. I later learned that colleagues who arrived even later than myself were given rooms on higher floors (without requesting). That tells me that requests from guests are either not read or ignored.Apart from the noisy rooms there were some other little irks: the water dispenser at reception was always empty when we passed by, the seating area in the lobby was quite dirty, and a green light (smoke alarm?) illuminated the room at night. I don't get the comments about good mattresses, I was lying in a bit of a ditch myself.We had dinner in downtown Madrid, by car during rush-hour it takes about an hour to get there.The one good thing: the bathroom was clean with a good shower (immediately hot with good water pressure).Given the steep price (which luckily was paid by my employer) I had expected much more from this hotel. Next time we visit the Madrid office I'll sure try to see if there are other hotels nearby.

  • User:Salwa U

    Trip type: Couples

    convenient to airport

    rating30 Apr 2024

    The hotel was very convenient to the airport and very near Center Comerciale 'Plaza Norte". Also can take bus 827 or 828 to and from airport. Rooms are small with a layout different than regular hotel rooms could be because there is bathtub/Jacuzzi in the room next to the sofa. The bathroom was beautiful with beautiful towels. The beds were extremely comfortable which is very important for a good night sleep. The front desk staff were excellent and very helpful. The only negative thing is the strong smell when you first enter the room. It could be the kind of floor /dust cleaning products they use but overly strong.

  • User:Danno_99

    Trip type: Family

    Good, solid hotel with great breakfast near the airport.

    rating03 Sept 2023

    Business hotel not too far from the airport. Quite smart, rooms in good condition (some of them are set up interestingly - bed faces large picture window). Little bit dark but OK - lighting fine, storage space fine, wifi worked well. Good bathroom with both a tub and a shower. Think it has a small gym but apparently that has to be prebooked.Breakfast was very good. Good VFM overall.

  • User:cakesson

    Trip type: Business

    Depening on your expectations...

    rating17 Sept 2022

    This is a 4 star hotel... on paper. There is NO open bar or restaurant in the hotel on weekends. It is literally impossible to even get a coffee in a weekend. The area is dead on all days of the week except Horizon Madrid 5minutes walk which is a very nice restaurant and bar.We stayed here because of the proximity to our Madrid office in the area, but would not spend one cent to this place otherwise.

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