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Eurostars Plaza Mayor

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Eurostars Plaza Mayor

locationBarrio de las letras, Madrid

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About Eurostars Plaza MayorAbout Eurostars Plaza Mayor

Location

This hotel is located in the heart of Madrid.

Facility

The hotel has a lift and features 92 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. The hotel offers hiking.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: VISA, Diners Club and MasterCard.

Amenities at Eurostars Plaza Mayor Amenities at Eurostars Plaza Mayor

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Conference Room

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      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

Map preview

Around this property:

Centre

650 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

334

Very Good

409

Average

101

Poor

26

Terrible

25

Recent Reviews: 895

  • User:DayTrip57996938405

    Trip type: Friends getaway

    Central city hotel in touching distance of everything tourist

    rating17 Mar 2026

    Excellent hotel in a prime location in the centre of Madrid with all tourist spots extremely handy or various Metro stations yards away for access across city. Hotel is quiet, spotless and modern with lovely well maintained breakfast.Downside, no bar.

  • User:Anna D

    Trip type: Couples

    Recommend!

    rating05 Mar 2026

    Perfect location, brilliant albeit small breakfast, very clean and great staff. Will stay here again!

  • User:GemstarM

    Trip type: Couples

    Birthday break

    rating03 Jan 2026

    Excellent location. Staff are friendly and helpful. Breakfast is really good. The coffee and pastries are amazing! No bar at night but just outside to the left is a lovely pub with great food. Also a fiver minute walk and you are in the heart of Madrid s eateries. Really great experience.

  • User:W4915VHmarcg

    Trip type: Couples

    Tourist Trap, way too expensive, 3 stars maximum, NO **** worthy.

    rating29 Oct 2025

    Tourist Trap, way too expensive, 3 stars maximum, NO **** worthy.We booked a 4-night stay in this hotel, counting on the fact that the photos on the website represented the real stuff. NO WAY, the panoramic view is just the houses on the opposite site of the hotel, the bar did not open once in the 4 days, bathroom was style 2000, no toilet brush and toilet paper holder was broke. After 2 reactions on the official hotel’s contact page and 1 with the AI chat box (also via the official hotel’s website): NO REACTION. Booking a room for 4 nights gave us a confirmation within 1 minute but when you want to reach someone for a reaction: NO ONE HOME. This is not a 4 star hotel, merely 3 stars worthy, and then we are being generous. And that for an average of 346,95 euros/night? We are deeply disappointed in the hotel’s management (not the personnel though, they do their best), but leaving a customer without any reply to mails/messages, is a NO GO for the future. This hotel is too expensive for what they offer and their website does not reflect the reality at all. Just one advise: DON’T GO, there are better offers in Central Madrid.

  • User:antoniotO8938QH

    Trip type: Business

    Andrea at the front desk the best and Martin also great . Great breackfast, best location , clean rooms and whole hotel, be back

    rating20 Sept 2025

    Best Hotel in Madrid, close ro the Center , and all the good places en Madrid . Great people , Andrea at the front desk great host ,nice, polite and friendly , Vero knowledgeable of the city entertainment. Great breakfast and clean and nice rooms . The AC in our room went bad and the give us another room right away . Will be back

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