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Evenia Alcala Boutique

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Evenia Alcala Boutique

locationAlcala de Henares, Madrid

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About Evenia Alcala BoutiqueAbout Evenia Alcala Boutique

Location

The hotel is located in the city centre of Alcala de Henares, and will return guests to the age of the coaching inn. The hotel is surrounded by commercial properties and all kinds of cultural buildings. In 1998 the historical centre of Alcala de Heneres was declared a World Heritage Site by UNESCO. Madrid-Barajas airport is about 30 km away.

Facility

23 double rooms are located on 2 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, room service and an alarm call service. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, a spa and hiking.

Meals

Dining facilities include a restaurant, a breakfast room and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: VISA, Diners Club and MasterCard.

Amenities at Evenia Alcala Boutique Amenities at Evenia Alcala Boutique

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

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      Hotel Safe

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Gym

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

City Centre

0 m

Tourist Centre

0 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

69

Very Good

96

Average

28

Poor

6

Terrible

10

Recent Reviews: 209

  • User:Y268BWjenniferk

    Trip type: Solo travel

    Hotel charged card twice and did not recompensate without legal pressure

    rating27 Dec 2025

    I previously wrote a good review, before the hotel charged my credit card twice for the total amount of my stay. After writing with them multiple times and being assured that they would compensate my card, they did not. They deleted the entire written correspondence that we had had over booking.com.The final time I wrote them they did not even respond. I had to submit a chargeback at my bank to get my money back: over 600€. I'm surprised that a hotel that cares about their reputation would be so remiss.

  • User:Cruiser37244610493

    Trip type: Family

    Might be a nice hotel but after service care is appalling

    rating15 Nov 2025

    Hotel charged twice and I have yet to receive a refund in spite of sending emails every day, calling, and even going to the extent of opening a Spanish bank account to make it easier for them! Appalling customer service which is causing me much stress. Impossible to make a complaint with head office too.

  • User:F2111EQsamanthas

    Trip type: Couples

    Lovely boutique hotel with perfect location

    rating26 Nov 2022

    Really friendly service and assistance during our overnight stay. Super comfortable bed and towels that are actually big enough to use. Perfect location, just two minutes from the Cathedral and old town area for all activities and cultural visits

  • User:Miquel C

    Trip type:

    Very nice stay

    rating03 Aug 2022

    Very convenient located and very comfortable hotel. Some rooms very spacious, other less. Fully equiped in a medium level quality but a price very convenient. Breakfast of good quality but not much variety. Some parking places available in the hotel.

  • User:MariKris

    Trip type: Business

    Cozy stay

    rating24 Sept 2020

    The hotel has great location, just behind the corner of the city center. It is very cozy, with an internal patio. Rooms are located all around the patio on two levels, well organized, clean. Breakfast is single packaged as per covid safety measures. Staff kind and helpful. Evenia_Group, Director General at Evenia Alcala Boutique Hotel, responded to this review Dear MariKris,We appreciate the time invested in sharing your experience with us regarding your stay at Evenia Alcala Boutique Hotel.Thank you for such good words about our services and facilities and especially to our staff!We hope to see you again very soon,Best regardsCEO

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