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Exe Pozuelo

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Exe Pozuelo

locationPozuelo de Alarcon, Madrid

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About Exe PozueloAbout Exe Pozuelo

Location

This hotel is located directly in commercial and banking district of Ciudad de la Imagen. Guests are able to reach the centre of Madrid in just a few minutes by car. The Extremadura Road and the M40 (exit 36) are situated just over the road.

Facility

The hotel welcomes guests in a 4-storey building with a lift and 76 non-smoking rooms. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, an alarm call service and a laundry service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms feature a kitchen and a bathroom. Central heating ensures comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a plug adapter and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.

Sport

Guests can enjoy a selection of sport and entertainment options. Leisure activities and facilities at the hotel include a gym or, for a fee, cycling/mountain biking.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Exe Pozuelo Amenities at Exe Pozuelo

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

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      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

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      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

Map preview

Around this property:

Shopping opportunities

250 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

155

Very Good

230

Average

110

Poor

33

Terrible

20

Recent Reviews: 548

  • User:mel293916

    Trip type: Business

    Quite disappointing

    rating04 Oct 2024

    Quite disappointing - whilst the hotel was convenient for us, I found the service to be pretty poor particularly at reception. Building work was happening on my floor so there was an odour of paint in the corridor. The room is fine but quite basic, the air con didn’t work well and there were no tea/coffee facilities in the room. I therefore asked for some hot water and a teabag only to be told I could have the hot water for free but would need to pay 2 euros 50 for a teabag. This evening receptionist was very rude and dismissive. It’s the small things which make a difference. I wouldn’t use this hotel in the future.

  • User:davidobrien

    Trip type: Business

    Don't - hotel is disgusting

    rating05 Jun 2024

    I have no idea how this hotel receives 3 stars. This place is run down, disgusting and in the middle of nowhere. The walls are crumbling in the hallways, and it felt so unclean that I had to leave shortly after checking in to go to another hotel in Pozuelo that is so much better. Sercotel is a much better option.

  • User:josemachado

    Trip type:

    NH> Exe

    rating31 Mar 2024

    NH didn't attended to my complain regarding the loyalty points because this hotel is not NH anymore. I've entered one night as NH and left two nights later as Exe and they didn't informed the clients.

  • User:AngelsV705

    Trip type:

    Comfortable room and great breakfast

    rating05 Jul 2022

    We stayed there because we were visiting friends who live close by, but the location is not good for visiting the city, it is not easily reached by public transport from the city.Rooms are comfortable and big. Very clean.Breakfast buffet was great and tasty and also not expensive.

  • User:654irenap

    Trip type: Couples

    Pleasant and tranquil

    rating23 Dec 2019

    Stayed one night, lovely room, spacious and clean bathroom. The breakfast bar is very nicely stocked and includes several fresh juices and dairy-free options. Very decent price with easy and quick access to Madrid (by car, Uber, Taxi ...). DireccionNHCImagen, Gerente at Exe Pozuelo, responded to this review Dear Customer,Thank you very much for taking the time to share your experience in our hotel, comments like yours, represent for us an extra motivation that encourages us to keep improving and with little details make our guests feel at home.We are pleased to have contributed turn your visit in a fantastic experience.Sincerely,

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