Hampton by Hilton Alcobendas Madrid

Recent Reviews: 205

• User: Costume D

  Trip type: Business

  Worst sleep of my life for a week straight

  Haven’t had a decent nights sleep all week. First night a huge storm and settling in to a not particularly sound proofed room on very weird pillowsThat dissolve once laid on to the thickness of a paper envelope. Tuesday night, woken by fire alarm at 2am, the staff shouted at us to go to back bed like we were mad to come downstairs… the alarm wasSO LOUD. Wednesday a large family in the room next d… Read moreHaven’t had a decent nights sleep all week. First night a huge storm and settling in to a not particularly sound proofed room on very weird pillowsThat dissolve once laid on to the thickness of a paper envelope. Tuesday night, woken by fire alarm at 2am, the s… Read more

• User: J3919IRtedm

  Trip type: Couples

  Negative from start to finish

  Have used this hotel in the past for one night stops before or after flights as it’s close to the airport.This time we decided to stay two nights; big mistake.First of all the hotel has deteriorated sinceI was last there. The staff no longer greet the guests in the morning or even a no them.The breakfast used to be quite good, it no longer is. Very mediocre choices of fruit and healthy options. Re… Read moreHave used this hotel in the past for one night stops before or after flights as it’s close to the airport.This time we decided to stay two nights; big mistake.First of all the hotel has deteriorated sinceI was last there. The staff no longer greet the guests i… Read more

• User: B K

  Trip type: Solo travel

  Not as Pleasant As I Would Have Liked

  I travel much and as a Diamond member use Hilton almost exclusively. I would like to have given the hotel a better rating. Housekeeping was good and room was pleasant. Sandy at desk was helpful in getting a room selection. However, on repeated visits, their system generates an ugly email about Credit Card issues (i block mine for fraud prevention). So this generates an unnecessary email back and f… Read moreI travel much and as a Diamond member use Hilton almost exclusively. I would like to have given the hotel a better rating. Housekeeping was good and room was pleasant. Sandy at desk was helpful in getting a room selection. However, on repeated visits, their sy… Read more

• User: ArifShaon

  Trip type: Family

  A very good 3 star hilton property that values loyalty

  We had a very pleasant 3 night stay at this property during the very hot Spanish summer of 2026. The hotel accommodated my family in 2 connecting rooms, which weren't big but sufficient for us. They also provided free premium parking as a perk for Hilton Diamond members. However, the highlight was the breakfast, specifically the croissants. I dont know how they make them but they were the most del… Read moreWe had a very pleasant 3 night stay at this property during the very hot Spanish summer of 2026. The hotel accommodated my family in 2 connecting rooms, which weren't big but sufficient for us. They also provided free premium parking as a perk for Hilton Diamo… Read more

• User: pepealonso58

  Trip type: Family

  Lay overs in madrid

  Always excelent employees are very goodAlways excelent employees are very good