Hard Rock Hotel Madrid

63+ photos

Hard Rock Hotel Madrid

Name: Hard Rock Hotel Madrid
Address: Ronda de Atocha 17, Madrid, spain
Telephone: 0204 505 9777
Rating: 4.7

madrid, spain

About Hard Rock Hotel Madrid

location

This hotel is located in Madrid.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, medical assistance, room service, a laundry service and a hotel shuttle bus.

rooms

Central heating ensures that rooms maintain comfortable temperatures. A trouser press is provided for guests' convenience. Other features include a telephone and WiFi (no extra charge). Bathrooms are equipped with a shower. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. A terrace with sun loungers and parasols is available. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including a gym and a solarium. Evening entertainment includes live music.

meals

Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Gluten-free meals and children's meals can be prepared on request.

Amenities at Hard Rock Hotel Madrid

Facilities (14)

Air conditioningLobbyShopsConference RoomRoom ServiceLaundry ServiceGaragePetsElevator/ LiftIroning servicesLaundryParkingWifiEV Charging Station

Building Information (1)

Garden (m²)

Common Area (3)

Outdoor FurnitureReceptionSun Deck

General Services (5)

ConciergeLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (3)

Contactless check-in/-outGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Room Facilities (4)

MinibarTVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (3)

Outdoor Pool(s)Swimming PoolEvents

Location

Atocha, Madrid, Spain

Ronda de Atocha 17

Check-in from 3:00 PM · Check-out by 12:00 PM

Atocha, Madrid, Spain

Ronda de Atocha 17

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.7

Excellent

976 reviews

Value
Rooms
Cleanliness
Service

Excellent806
Very Good93
Average25
Poor16
Terrible36

Recent Reviews: 976

User: alexaX3541CR
Trip type: Family
A solid gig, but the billing department & restaurant crew need a rehearsal
Our stay at Hard Rock Hotel Madrid was decent overall — not quite a greatest-hits experience, but a solid gig with a few wrong notes.The Guest Relations team deserves a shout-out: genuinely friendly and a definite highlight of our stay. In the restaurant, however, the crew seemed rather overwhelmed, as though they’d been sent on stage before the soundcheck.The most frustrating part was an incorrec… Our stay at Hard Rock Hotel Madrid was decent overall — not quite a greatest-hits experience, but a solid gig with a few wrong notes.The Guest Relations team deserves a shout-out: genuinely friendly and a definite highlight of our stay. In the restaurant, howe…
User: Patrick B
Trip type: Friends getaway
Lovely pillows and mattress
Super comfortable bed with excellent pillows. The sound bar attached to the TV was a great addition (on brand for a hard rock) and I enjoyed the hard rock hints about the hotel Fair amount of noise from the street and the bathroom situation didn’t feel very well thought through Still, good location lovely staff We were here for the Shakira residency and given this hotel is all about the music it w… Super comfortable bed with excellent pillows. The sound bar attached to the TV was a great addition (on brand for a hard rock) and I enjoyed the hard rock hints about the hotel Fair amount of noise from the street and the bathroom situation didn’t feel very we…
User: Lucie S
Trip type: Solo travel
Amazing hotel in Madrid
This is a great modern hotel in Madrid city center, close to Atocha train station, bus and metro stops and plenty attractions, museums, shops, bars and restaurants.Very easy check in, super friendly and helpful staff that speaks both Spanish and English. Room was beautiful, comfy bed, big windows, desk, fridge, spacious bathroom. There is a cool rooftop bar at the top floor and pool at the lower f… This is a great modern hotel in Madrid city center, close to Atocha train station, bus and metro stops and plenty attractions, museums, shops, bars and restaurants.Very easy check in, super friendly and helpful staff that speaks both Spanish and English. Room…
User: amyaW4090VJ
Trip type: Family
Nice Hotel!
The Hard Rock in Madrid is a very nice hotel! Great service, specifically from our server Silvia at the roof top bar!The Hard Rock in Madrid is a very nice hotel! Great service, specifically from our server Silvia at the roof top bar!
User: Eris E
Trip type: Solo travel
Very expensive but bad service!! The breakfast not worthy as well
The room was very small for this price. The worst thing was the breakfast and the staff working there. On first day i went around 09:00am 6-7 tables were not occupied but were not yet cleaned to sit. I ordered one omelette with jam and when it came was stinking, the jam was not fresh!!! I left it untouched. Another day I ordered fresh hot boiled eggs to avoid same issue with the omelette from last… The room was very small for this price. The worst thing was the breakfast and the staff working there. On first day i went around 09:00am 6-7 tables were not occupied but were not yet cleaned to sit. I ordered one omelette with jam and when it came was stinkin…

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