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Heritage Madrid Hotel

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Heritage Madrid Hotel

locationSalamanca-Serrano, Madrid

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About Heritage Madrid HotelAbout Heritage Madrid Hotel

Location

This hotel warmly welcomes guests in Madrid.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a spa, massage treatments and a solarium.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch offer culinary delights every day.

Amenities at Heritage Madrid Hotel Amenities at Heritage Madrid Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Pets

    • -

      Restaurant(s)

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      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Massage

    • -

      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

416

Very Good

30

Average

4

Poor

1

Terrible

2

Recent Reviews: 453

  • User:Ray P

    Trip type:

    Best Hotel In Madrid

    rating04 Aug 2025

    This was the best part of our three-week vacation in Europe. Everything about it was a 10+++. The staff was excellent; they treated us like Royalty. They comped our first day meals, including Dinner...

  • User:Companion40741183532

    Trip type: Couples

    Amazing experience!!!

    rating26 Jul 2025

    Amazing staff, great location, very comfortable bed and pillows! We loved it! Definitely coming back!!!! Jaime and Juan are superb!

  • User:Jon66_NC

    Trip type:

    Exceptional Service and Unforgettable Stay!

    rating23 Jun 2025

    I cannot recommend this place highly enough! From the moment we arrived, we were treated like VIPs—not just another guest passing through. Antia made our check-in experience truly special, offering...

  • User:Dave S

    Trip type:

    The best of Madrid

    rating15 Jun 2025

    Wonderful experience at The Heritage from arrival to departure. Beautiful property, truly 5 star. The staff was wonderful, very friendly and knowledgeable. If we return to Madrid, we would certainly...

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