Hostal Madrid Gran Via 63

Recent Reviews: 141

• User:788timothyr

  Trip type: Family

  Just Right

  08 Dec 2024

  The Goldilocks and the Three Bears story comes to mind. Some things were too hard, such as getting into our room with the poorly functioning key cards. Some things were too soft such as the lukewarm hot tub, the "continental" breakfast being mostly cheap packaged baked goods, the typical waffle machine, and the lack of freshness. But, for the most part Goldilocks knew what she was getting into when she booked the budget hotel. And, I have to say that some things were just right. The room was clean. The beds and pillows were comfortable. The staff were helpful. And the location just 4 minutes from downtown Mineral Point was awesome. We had wanted to stay in the downtown at the Mineral Point hotel, but they only allowed two people per room and my wife wasn't about to leave our son in the car overnight, especially in the winter. So, all in all the Quality Inn is just right.

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• User:J7998RCcarrieb

  Trip type: Friends getaway

  Weird staff, odd hotel

  28 Jan 2024

  Stayed here for local hockey tournament in neighboring town over. High School Hockey team and parents. At least 10 separate families made reservations here.First off, you need to “dial” for front desk, but when you reach for phone, suddenly, staff appear horrified you’re about to actually “dial”.Second, Saturday staff stayed in breakfast room, throughout shift, sat in dark with most likely her boyfriend. Then she & greasy haired boyfriend would leave by side door by banquet hall, to go sit in car for 1/2 hr increments, many families reported staff and her boyfriend may have been smoking weed, as odor would waft out from there.Friday night staff, a young man, set up table and chairs in area off of lobby and by entrance of banquet rooms. But on Saturday night, when we politely asked, it was not allowed and we’d be charged. We were told the young man from night before “shouldn’t have done that.” Ok, sure.Breakfast really lacks, I’d suggest bringing food as not many options for even fast food in area of hotel. Comfy beds, our room was clean. Night shift staff would also sit in dark breakfast room which is right off of lobby and front desk, she too, sat in dark and on her phone. She too, would be terrified if someone actually dialed for assistance.Saturday mid evening team came back to go swimming. Staff with boyfriend and a Souhthern drawl, became manic as they “didn’t have any towels, use the ones in your room.” Teammate says, “Wity four people in my room, there aren’t even enough towels in there.” Then next 1/2 hour she’d toddle out with 3 towels intermittently. If you just need a place to crash, it’s fine. I wouldn’t book it for a weekend getaway, unless you plan on just sleeping there. I’m pretty low maintenance in regards to staying wherever, but the antics and peculiar staff gave me off vibes about the place. It’s like it’s a front for shady purpose. And no one asks for car make model or license plate#. You’re just given your card and off you go. Doors to enter hotel, aren’t locked over night, and we had tremendous issues with card keys actually working for our room.Hot tub is warm, not hot. And switch to turn on keys is covered in what looks like barnacles. Pool is basic and does the job, just really run down pool area that could use maintenance. It’s weird, man.

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• User:katrinab372

  Trip type: Couples

  Filthy dirty!

  04 Jan 2024

  Paid extra for a room with a Jacuzzi bathtub and it was filthy dirty! Filled up tub and turned on jets. Black guck came spewing out and the water was BROWN!!! Drained the tub and took pictures of the filthy jets. Then went to take a shower. Shower head was so gross and covered in what appeared to be hard water calcification crud. The shower bar had filth on it and when I tried to turn on shower, it only drizzled while the water poured out of the tub faucet. Had to wash my hair by leaning over side of tub. Ridiculous! Called front desk and complained. No cleaning staff on duty, as it was night time. Asked for refund or discount. Was told to ask front desk personnel at check out next morning. I did, but was told only a manager can authorize that. I asked for the manager's name and number. Contacted manager and was told sorry but no refund or credit. Will NEVER stay there again. We stay in Platteville now when we visit relatives in the area. Horrible experience and terrible customer service. Oh, and yes I'm a CHOICE MEMBER!!

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• User:nightowl60

  Trip type: Couples

  Only for ATV drivers.

  07 Aug 2023

  This is where to stay if you come to Mineral Point to drive ATV's. Otherwise, stay elsewhere, perhaps in Dodgeville. It has a friendly staff, but it seems to be a place where people go just to sleep before going out for the day on the ATV trails.

• User:727patriciaj

  Trip type: Solo travel

  Comfortable place to stay

  30 Jul 2023

  My stay at this hotel was great! My room was spacious, clean and very comfortable. The staff was always cheerful and very helpful. The continental breakfast was sufficient for me. If I return for another class at Shake Rag Alley, I’ll definitely stay here again.